Can't claim Progress Push Tournament rewards

Chascon said:

Gandalf:
Chascon said:

No "open a ticket" button.
😓

I must open a ticket for cannot open a ticket.
Try reinstalling
Nothing happen
You can contact Support using this Link

Done!

Alina PhoenixAdmin

Aug 3, 2018, 13:4408/03/18

02/29/16

5605

Chascon said:

Gandalf said:

Chascon said:

Gandalf:
Chascon said:

No "open a ticket" button.
😓

I must open a ticket for cannot open a ticket.
Try reinstalling
Nothing happen
You can contact Support using this Link
Done!

Hello, my Lord!

Did button to contact Support team appeared after all?

If not, can you please send screenshot of the page where you're looking for it?

chascon

Aug 3, 2018, 23:0008/03/18

06/15/17

879

Hello Alina! :)

button still gone...

settings>guide>contact us>tap "open a ticket" below

maybe is my device ...again

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You cannot post comments.","title":"Can't claim Progress Push Tournament rewards","authorRole":"","contentDraftJs":"","contentHtml":"<p>Hi, I can't claim the \"Progress Push Tournament\" rewards.</p><p>I'm selecting the rewards that I want, but when I tap on claim I get a window with the message \"Unable to complete last action\".</p><p>I've tried to re-login, I've restarted the game and the Android OS, but still can't claim the rewards.</p><p>Also, the button \"Open a Ticket\" in \"My Support Tickets\" screen is missing.</p><p>ID: um17329203</p><p><br></p>","createdDate":"1532485800000","folderId":"79","id":"106549","authorId":"3552096","authorRegistered":"1511125144757","authorName":"avlakiotis69","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/6.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"3382","commentsCount":"13","likesCount":"0","authorCommentsCount":"0","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfallrob/79_bug-reports/106549_can-t-claim-progress-push-tournament-rewards/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_500450/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"Another case here... Lets wait for support","userRegistered":"1497551426673","userCommentsCount":"879","userName":"chascon","createdDate":"1532488653723","editedDate":"0","id":"500450","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31792151.jpeg?v=1537991869"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"500450","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1673096/","commentUrl":"/forum/en/comment/topic_500463/"},"strings":{"userRole":"","userId":"1673096","contentDraftJs":"","contentHtml":"<span style=\"color: rgb(155, 187, 89);\">We have informed the team about the bug, hopefully, it will be fixed soon.</span><br>","userRegistered":"1452494759007","userCommentsCount":"1009","userName":"Gandalf","createdDate":"1532499310970","editedDate":"0","id":"500463","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/9.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"500463","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_500608/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"Its fixed now, thank you","userRegistered":"1497551426673","userCommentsCount":"879","userName":"chascon","createdDate":"1532529835067","editedDate":"0","id":"500608","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31792151.jpeg?v=1537991869"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"500608","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_500716/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"I tried to make an in-game report, but i couldnt, the button is missing 😓","userRegistered":"1497551426673","userCommentsCount":"879","userName":"chascon","createdDate":"1532547804510","editedDate":"1532547817000","id":"500716","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31792151.jpeg?v=1537991869"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"500716","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1495805/","commentUrl":"/forum/en/comment/topic_501030/"},"strings":{"userRole":"","userId":"1495805","contentDraftJs":"","contentHtml":"<p>Chascon said:</p><br><blockquote>I tried to make an in-game report, but i couldnt, the button is missing 😓</blockquote><p>This happened to a few of my members as well. We notified support when we found the issue :)</p>is everything working on your end now?","userRegistered":"1444921719197","userCommentsCount":"455","userName":"Unknown_Ranger39","createdDate":"1532630268357","editedDate":"0","id":"501030","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/14906020.jpeg?v=1517408375"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"501030","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_501058/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"No \"open a ticket\" button.<br>😓<br><br>I must open a ticket for cannot open a ticket.<br>","userRegistered":"1497551426673","userCommentsCount":"879","userName":"chascon","createdDate":"1532642457983","editedDate":"0","id":"501058","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31792151.jpeg?v=1537991869"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"501058","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1673096/","commentUrl":"/forum/en/comment/topic_501101/"},"strings":{"userRole":"","userId":"1673096","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Chascon said:</div><br><blockquote>No \"open a ticket\" button.<br>😓<br><br>I must open a ticket for cannot open a ticket.<br></blockquote><span style=\"color: rgb(155, 187, 89);\">Try reinstalling</span><br>","userRegistered":"1452494759007","userCommentsCount":"1009","userName":"Gandalf","createdDate":"1532671812593","editedDate":"0","id":"501101","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/9.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"501101","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_501488/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"Ok, ill try","userRegistered":"1497551426673","userCommentsCount":"879","userName":"chascon","createdDate":"1532706934877","editedDate":"0","id":"501488","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31792151.jpeg?v=1537991869"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"501488","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_502523/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"Gandalf:<br><blockquote><div class=\"user-name\">Chascon said:</div><br><blockquote>No \"open a ticket\" button.<br>😓<br><br>I must open a ticket for cannot open a ticket.<br></blockquote><span style=\"color: rgb(155, 187, 89);\">Try reinstalling</span><br></blockquote>Nothing happen<br>","userRegistered":"1497551426673","userCommentsCount":"879","userName":"chascon","createdDate":"1532967686893","editedDate":"0","id":"502523","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31792151.jpeg?v=1537991869"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"502523","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1673096/","commentUrl":"/forum/en/comment/topic_502700/"},"strings":{"userRole":"","userId":"1673096","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Chascon said:</div><br><blockquote>Gandalf:<br><blockquote><div class=\"user-name\">Chascon said:</div><br><blockquote>No \"open a ticket\" button.<br>😓<br><br>I must open a ticket for cannot open a ticket.<br></blockquote><span style=\"color: rgb(155, 187, 89);\">Try reinstalling</span><br></blockquote>Nothing happen<br></blockquote><span style=\"color: rgb(155, 187, 89);\">You can contact Support using this <a href=\"//plarium-mobile-support.zendesk.com/hc/en-us/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">Link</a></span><br>","userRegistered":"1452494759007","userCommentsCount":"1009","userName":"Gandalf","createdDate":"1533019407957","editedDate":"0","id":"502700","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/9.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"502700","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_503036/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Gandalf said:</div><br><blockquote><div class=\"user-name\">Chascon said:</div><br><blockquote>Gandalf:<br><blockquote><div class=\"user-name\">Chascon said:</div><br><blockquote>No \"open a ticket\" button.<br>😓<br><br>I must open a ticket for cannot open a ticket.<br></blockquote><span style=\"color: rgb(155, 187, 89);\">Try reinstalling</span><br></blockquote>Nothing happen<br></blockquote><span style=\"color: rgb(155, 187, 89);\">You can contact Support using this <a href=\"//plarium-mobile-support.zendesk.com/hc/en-us/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">Link</a></span><br></blockquote>Done!<br>","userRegistered":"1497551426673","userCommentsCount":"879","userName":"chascon","createdDate":"1533073688753","editedDate":"0","id":"503036","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31792151.jpeg?v=1537991869"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"503036","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1046840/","commentUrl":"/forum/en/comment/topic_503679/"},"strings":{"userRole":"Admin","userId":"1046840","contentDraftJs":"","contentHtml":"<p>Chascon said:</p><br><blockquote><p>Gandalf said:</p><br><blockquote><p>Chascon said:</p><br><blockquote>Gandalf:<br><blockquote><p>Chascon said:</p><br><blockquote>No \"open a ticket\" button.<br>😓<br><br>I must open a ticket for cannot open a ticket.<br></blockquote><span style=\"color: rgb(155, 187, 89);\">Try reinstalling</span><br></blockquote>Nothing happen<br></blockquote><span style=\"color: rgb(155, 187, 89);\">You can contact Support using this <a href=\"//plarium-mobile-support.zendesk.com/hc/en-us/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">Link</a></span><br></blockquote>Done!<br></blockquote><p>Hello, my Lord! </p><p>Did button to contact Support team appeared after all?</p>If not, can you please send screenshot of the page where you're looking for it?","userRegistered":"1456743215047","userCommentsCount":"5605","userName":"Alina Phoenix","createdDate":"1533303853317","editedDate":"0","id":"503679","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fs3.us-east-2.amazonaws.com%2fplarium-avatar%2f19112073.jpeg%3fv%3d1540296742&ava=1"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"503679","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_503758/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"<p>Hello Alina! :)</p><br><p>button still gone... <br></p><p>settings>guide>contact us>tap \"open a ticket\" below</p><br>maybe is my device ...again <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/thumbsdown.png\" class=\"smiles 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You cannot post comments.","title":"Can't claim Progress Push Tournament rewards","authorRole":"","contentDraftJs":"","contentHtml":"<p>Hi, I can't claim the \"Progress Push Tournament\" rewards.</p><p>I'm selecting the rewards that I want, but when I tap on claim I get a window with the message \"Unable to complete last action\".</p><p>I've tried to re-login, I've restarted the game and the Android OS, but still can't claim the rewards.</p><p>Also, the button \"Open a Ticket\" in \"My Support Tickets\" screen is missing.</p><p>ID: um17329203</p><p><br></p>","createdDate":"1532485800000","folderId":"79","id":"106549","authorId":"3552096","authorRegistered":"1511125144757","authorName":"avlakiotis69","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/6.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"3382","commentsCount":"13","likesCount":"0","authorCommentsCount":"0","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfallrob/79_bug-reports/106549_can-t-claim-progress-push-tournament-rewards/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_500450/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"Another case here... Lets wait for support","userRegistered":"1497551426673","userCommentsCount":"879","userName":"chascon","createdDate":"1532488653723","editedDate":"0","id":"500450","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31792151.jpeg?v=1537991869"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"500450","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1673096/","commentUrl":"/forum/en/comment/topic_500463/"},"strings":{"userRole":"","userId":"1673096","contentDraftJs":"","contentHtml":"<span style=\"color: rgb(155, 187, 89);\">We have informed the team about the bug, hopefully, it will be fixed soon.</span><br>","userRegistered":"1452494759007","userCommentsCount":"1009","userName":"Gandalf","createdDate":"1532499310970","editedDate":"0","id":"500463","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/9.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"500463","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_500608/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"Its fixed now, thank you","userRegistered":"1497551426673","userCommentsCount":"879","userName":"chascon","createdDate":"1532529835067","editedDate":"0","id":"500608","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31792151.jpeg?v=1537991869"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"500608","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_500716/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"I tried to make an in-game report, but i couldnt, the button is missing 😓","userRegistered":"1497551426673","userCommentsCount":"879","userName":"chascon","createdDate":"1532547804510","editedDate":"1532547817000","id":"500716","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31792151.jpeg?v=1537991869"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"500716","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1495805/","commentUrl":"/forum/en/comment/topic_501030/"},"strings":{"userRole":"","userId":"1495805","contentDraftJs":"","contentHtml":"<p>Chascon said:</p><br><blockquote>I tried to make an in-game report, but i couldnt, the button is missing 😓</blockquote><p>This happened to a few of my members as well. We notified support when we found the issue :)</p>is everything working on your end now?","userRegistered":"1444921719197","userCommentsCount":"455","userName":"Unknown_Ranger39","createdDate":"1532630268357","editedDate":"0","id":"501030","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/14906020.jpeg?v=1517408375"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"501030","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_501058/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"No \"open a ticket\" button.<br>😓<br><br>I must open a ticket for cannot open a ticket.<br>","userRegistered":"1497551426673","userCommentsCount":"879","userName":"chascon","createdDate":"1532642457983","editedDate":"0","id":"501058","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31792151.jpeg?v=1537991869"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"501058","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1673096/","commentUrl":"/forum/en/comment/topic_501101/"},"strings":{"userRole":"","userId":"1673096","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Chascon said:</div><br><blockquote>No \"open a ticket\" button.<br>😓<br><br>I must open a ticket for cannot open a ticket.<br></blockquote><span style=\"color: rgb(155, 187, 89);\">Try reinstalling</span><br>","userRegistered":"1452494759007","userCommentsCount":"1009","userName":"Gandalf","createdDate":"1532671812593","editedDate":"0","id":"501101","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/9.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"501101","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_501488/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"Ok, ill try","userRegistered":"1497551426673","userCommentsCount":"879","userName":"chascon","createdDate":"1532706934877","editedDate":"0","id":"501488","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31792151.jpeg?v=1537991869"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"501488","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_502523/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"Gandalf:<br><blockquote><div class=\"user-name\">Chascon said:</div><br><blockquote>No \"open a ticket\" button.<br>😓<br><br>I must open a ticket for cannot open a ticket.<br></blockquote><span style=\"color: rgb(155, 187, 89);\">Try reinstalling</span><br></blockquote>Nothing happen<br>","userRegistered":"1497551426673","userCommentsCount":"879","userName":"chascon","createdDate":"1532967686893","editedDate":"0","id":"502523","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31792151.jpeg?v=1537991869"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"502523","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1673096/","commentUrl":"/forum/en/comment/topic_502700/"},"strings":{"userRole":"","userId":"1673096","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Chascon said:</div><br><blockquote>Gandalf:<br><blockquote><div class=\"user-name\">Chascon said:</div><br><blockquote>No \"open a ticket\" button.<br>😓<br><br>I must open a ticket for cannot open a ticket.<br></blockquote><span style=\"color: rgb(155, 187, 89);\">Try reinstalling</span><br></blockquote>Nothing happen<br></blockquote><span style=\"color: rgb(155, 187, 89);\">You can contact Support using this <a href=\"//plarium-mobile-support.zendesk.com/hc/en-us/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">Link</a></span><br>","userRegistered":"1452494759007","userCommentsCount":"1009","userName":"Gandalf","createdDate":"1533019407957","editedDate":"0","id":"502700","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/9.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"502700","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_503036/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Gandalf said:</div><br><blockquote><div class=\"user-name\">Chascon said:</div><br><blockquote>Gandalf:<br><blockquote><div class=\"user-name\">Chascon said:</div><br><blockquote>No \"open a ticket\" button.<br>😓<br><br>I must open a ticket for cannot open a ticket.<br></blockquote><span style=\"color: rgb(155, 187, 89);\">Try reinstalling</span><br></blockquote>Nothing happen<br></blockquote><span style=\"color: rgb(155, 187, 89);\">You can contact Support using this <a href=\"//plarium-mobile-support.zendesk.com/hc/en-us/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">Link</a></span><br></blockquote>Done!<br>","userRegistered":"1497551426673","userCommentsCount":"879","userName":"chascon","createdDate":"1533073688753","editedDate":"0","id":"503036","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31792151.jpeg?v=1537991869"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"503036","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1046840/","commentUrl":"/forum/en/comment/topic_503679/"},"strings":{"userRole":"Admin","userId":"1046840","contentDraftJs":"","contentHtml":"<p>Chascon said:</p><br><blockquote><p>Gandalf said:</p><br><blockquote><p>Chascon said:</p><br><blockquote>Gandalf:<br><blockquote><p>Chascon said:</p><br><blockquote>No \"open a ticket\" button.<br>😓<br><br>I must open a ticket for cannot open a ticket.<br></blockquote><span style=\"color: rgb(155, 187, 89);\">Try reinstalling</span><br></blockquote>Nothing happen<br></blockquote><span style=\"color: rgb(155, 187, 89);\">You can contact Support using this <a href=\"//plarium-mobile-support.zendesk.com/hc/en-us/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">Link</a></span><br></blockquote>Done!<br></blockquote><p>Hello, my Lord! </p><p>Did button to contact Support team appeared after all?</p>If not, can you please send screenshot of the page where you're looking for it?","userRegistered":"1456743215047","userCommentsCount":"5605","userName":"Alina Phoenix","createdDate":"1533303853317","editedDate":"0","id":"503679","entityId":"106549","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fs3.us-east-2.amazonaws.com%2fplarium-avatar%2f19112073.jpeg%3fv%3d1540296742&ava=1"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"503679","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1656210/","commentUrl":"/forum/en/comment/topic_503758/"},"strings":{"userRole":"","userId":"1656210","contentDraftJs":"","contentHtml":"<p>Hello Alina! :)</p><br><p>button still gone... <br></p><p>settings>guide>contact us>tap \"open a ticket\" below</p><br>maybe is my device ...again <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/thumbsdown.png\" class=\"smiles 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