Massive problems longing in

2 Replies
Bluebox146
1 February, 2017, 6:42 PM UTC

Dear Plarium, 


since this afternoon, I am as well as my whole league and most of my friends are having massive problems to properly log in, if one of us is finally able to log in, after numerous attempts, after a couple of minutes the game prompts a message, that it has to reload, due to whatever error which had occurred in the background and then the whole issue happens again. 


Please fix it asap and no clearing the game cache is not working, nor uninstalling and reinstalling the game is fixing the problem. This happens on as it seems 99% on Android Phones and Tablets, apple seems to have less issues. 


beast regards
UTC +1:00
Bluebox146
1 February, 2017, 9:55 PM UTC
Finally, the problem seems solved, at least for most parts. 
UTC +1:00
NIKITA METEOR
Administrator
2 February, 2017, 8:57 AM UTC

Hi!

Glad to hear that you managed to solve this issue.

If it happens again try to reinstall the app. If it doesn't help, please submit a ticket to our Support Team.

Community manager
UTC +2:00
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