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RAIDING REPORTS and POP UP NOTIFICATIONS

6 Replies
Hosein Farahani
26 April, 2016, 6:11 AM UTC

1 -reports notification will pop up sometimes. the red one . but there's no report inside.

2- this pop up notifications about Almost anything shows up twice per subject. totally annoying and by poping up

rapidly wont let ya continue playing until they are shown. simply takes over 20 percent of your screen.


""IMPORTANT""

LOCO DUKE
UTC +3:00
Alyona Kolomiitseva
Community Manager
26 April, 2016, 10:27 AM UTC

Hosein Farahani said:


1 -reports notification will pop up sometimes. the red one . but there's no report inside.

2- this pop up notifications about Almost anything shows up twice per subject. totally annoying and by poping up

rapidly wont let ya continue playing until they are shown. simply takes over 20 percent of your screen.


""IMPORTANT""

You can turn notifications off in your Settings.

As for the reports, it's a known issue, and we're still working on it.


Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Witch's Castle
27 April, 2016, 5:15 AM UTC

Alyona Kolomiitseva said:


Hosein Farahani said:


1 -reports notification will pop up sometimes. the red one . but there's no report inside.

2- this pop up notifications about Almost anything shows up twice per subject. totally annoying and by poping up

rapidly wont let ya continue playing until they are shown. simply takes over 20 percent of your screen.


""IMPORTANT""

You can turn notifications off in your Settings.

As for the reports, it's a known issue, and we're still working on it.


Ya, that worked for me

5296778
UTC -5:00
farahani.hamieng
16 June, 2016, 4:28 AM UTC

Alyona Kolomiitseva said:


Hosein Farahani said:


1 -reports notification will pop up sometimes. the red one . but there's no report inside.

2- this pop up notifications about Almost anything shows up twice per subject. totally annoying and by poping up

rapidly wont let ya continue playing until they are shown. simply takes over 20 percent of your screen.


""IMPORTANT""

You can turn notifications off in your Settings.

As for the reports, it's a known issue, and we're still working on it.


tnx. the latest update had that annoying pop up fixed. but the red flag with no report inside still exists

loco duke
UTC +3:00
Alyona Kolomiitseva
Community Manager
16 June, 2016, 7:42 AM UTC
farahani.hamieng said:

tnx. the latest update had that annoying pop up fixed. but the red flag with no report inside still exists

Our devs needs more time to fix some issues. Sometimes it's hard to identify and reproduce the issue. But we are working on it 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
falcotron
17 June, 2016, 3:47 PM UTC

Since this isn't fixed yet, you may want to pass this on to your dev/QA team:

Sometimes, when a report is missing, it shows up a few minutes later, or after the first time I kill and restart the app.

But sometimes, it doesn't show up for 7 hours. Or, if in 7 hours my report inbox is full so old messages have dropped off the end, it never shows up. And that 7 hours is a bit suspicious, since my timezone happens to be currently 7 hours ahead of GMT, and since the support-ticket-missing-content bug seems to be timezone-related.

More generally, I get the feeling they aren't doing any testing with devices set to times west of GMT, so they're missing regressions that could be easily caught before deployment.

UTC +7:00
Ve4nik
Moderator
17 June, 2016, 4:01 PM UTC

Falcotron, please, send your bug research to Support team.

Only they can fix it.
Ve4nik в игре ник мой, пишите Stormfall: RoB (-334 -668) // Soldiers Inc MW (-1234 567)
UTC +3:00
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