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Wrong Tournament Rewards

Wrong Tournament Rewards

Hello all! This is a follow-up update regarding the situation with the incorrect rewards in the XP Tournament. 

Seeing that, indeed, the whole issue has turned out to be quite acute, we have decided to return the troops lost in the battles within the period the wrong numbers were being displayed as a reward in the Tournament (that is, 12:00 PM UTC, December 27 through 10:00 AM UTC, December 28). The troops will be returned to your Catacombs in the nearest future. 

Once again, we apologize for making this mistake and taking a lot longer than we should have to correct it. Hopefully, this additional remedy step will help you to get back on your feet.

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62
Comments
6
Dec 30, 2021, 16:3812/30/21
Dec 31, 2021, 18:4112/31/21
01/26/15
67

Do you know if the refunds have been started yet?

Jan 11, 2022, 22:3201/11/22
09/29/14
19

During this tournament there were other ways to get points, not just the regular battle grounds. Several players were doing the stoneheart bg's for points instead and there was absolutely no compensation for losses if they used this method. 

So first everyone on the server got an adjustment for the wrong saphire amounts programed into the event, (even if they had not played the event at all). Then it was limited to players as you saw fit to benefit from the event.

Ana de TinkyCommunity Manager
Jan 13, 2022, 12:1201/13/22
04/05/21
857

Dear players, we would like to clarify the situation a little bit and make a correction. We returned all the units to those players who were the attackers in the PvP and PVE battles. Those players who were playing in defense did not get their units back. We hope for your utmost understanding. 

Feb 16, 2022, 22:2202/16/22
11/17/20
1

Hallo bei mir gehen keine Sever die Sever von 1  : 2: 4  : 5  Da komm ich nicht rein ich möchte dfie benützen ich habe da ja auch meine Acc  die ich auch gerne Spielen Möchte Bitte helfen Sie und mschen Sie es möglich  das ich in die Sever rein komme Danke LG Cora

Feb 28, 2022, 17:0902/28/22
06/15/17
879

I didnt notice this, but if plarium fix it, its fine

Apr 11, 2022, 08:5404/11/22
12/15/20
1


i

I bought this pack. The champion card is not activated.