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Bug Reporting Guidelines

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6 March, 2019, 9:22 AM UTC
  • Before creating a bug report, please be sure to read other posts as the topic may already be in the discussion.

  • Keep posts related to Bug Reporting. Any comments and discussions should be about the bug.

  • Please explain in complete detail for us to understand

  • Use this link to contact Support and wait some time before they can reply back Support

  • Please provide all relevant details related to the bug which should include following

  1. Platform and device name: (Android, Apple or Windows)

  2. Castle coordinates and server name:

  3. Issue:

  4. Date first encountered:

  5. Screenshots: Send us the links when you upload your screenshots here or any other site

  6. Any additional details:

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