I cannot log in to the game now .
Hello, my Lord!
I am sorry that you experience some loading issues. To resolve the issue, please perform the following steps:
For iOS: try restarting your game by removing it from your task tray, then relaunching it. To do this, double-click the Home button, then swipe up on the Game Application to close it. Launch the game again; if the issue persists, reboot your device.
For Android OS: clear the game’s cache. Go to your device's Settings menu -> Application manager -> Game Application -> Clear cache.
In case the issue still persists, provide us with a screenshot illustrating this issue. This will help us to investigate the situation and detect the possible reasons to assist you further:
For iOS: Press your device’s Home and Power buttons at the same time. The screen will flash, and the screenshot will be saved in your Photo Library.
For Android OS: Follow the steps in this guide.
We will try to resolve the issue as quickly as possible once we receive the necessary data from you.
Please inform us about the outcome.