troops coming out of cats by themselvs

8 Replies
gtmerkley
27 August, 2017, 11:50 PM UTC
I lost 500 dragons and over 100 wervain in one day because they came out of the cats by them selves I never tak them out there back up. tried to make a complaint but they asked for info I didn't know. like which portal, dark plains,open land things like that all info I have is stormfall age of war. no portal, or lands, nothing I have on game. Troops are coming out of catacombs by themselves with me and all my friends. never said anything till now big lossI cant afford.anyone have any luck reporting shis or getting there troops back. just about ready to stop playing.
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Jezebel
28 August, 2017, 2:32 AM UTC
if you look at the tool bar at the top of your screen just above the hero the name of the server you are on is there for example mine is Dark Plains
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IronApex Turok
28 August, 2017, 5:54 AM UTC

i question your losing 500 dragons. 


the red flag is that you were able to amass 500 dragons, yet do not know what server you play on. 
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Alina Phoenix
Community Manager
28 August, 2017, 7:49 AM UTC

gtmerkley said:


I lost 500 dragons and over 100 wervain in one day because they came out of the cats by them selves I never tak them out there back up. tried to make a complaint but they asked for info I didn't know. like which portal, dark plains,open land things like that all info I have is stormfall age of war. no portal, or lands, nothing I have on game. Troops are coming out of catacombs by themselves with me and all my friends. never said anything till now big lossI cant afford.anyone have any luck reporting shis or getting there troops back. just about ready to stop playing.

Hello.

Sorry to hear you faced this issue, but to check it in more details, you'll need to contact our Support Team.

Please follow these instructions:

1. Open this page;

2. The first field - Report a Bug;

3. The second field - Stormfall: Age of War > Plarium.com (ENG portal) > the server can be checked in the game itself: https://www.screencast.com/t/aJEoQppP

4. The third field - you need to add here your in-game id. Please follow the instructions given in this article to find it.

5. Then you'll need to enter your email address, subject, and description. Please add as many information as possible regarding the issue.

Community Manager
UTC +2:00
gtmerkley
29 August, 2017, 12:41 AM UTC
IronApex Turok said:

i question your losing 500 dragons. 


the red flag is that you were able to amass 500 dragons, yet do not know what server you play on. 

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gtmerkley
29 August, 2017, 12:52 AM UTC
iM a care giver for a vet and his wife, just playing for fun. never took the dragones out of the catacombs I THANK YOU FOR THE COMPLAMENT BUT YOUR RED FLAG TELLES ME YOU ARE A POOR PLAYER AND I have to question your abilitys, my red flag is since you have not been able to amass that many or have problems knowing everything about the game , or even pointing  the fact out you must be a troll so get off my cace.

i question your losing 500 dragons. 


the red flag is that you were able to amass 500 dragons, yet do not know what server you play on. 

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Gadheras
29 August, 2017, 10:08 AM UTC
gtmerkley said:

iM a care giver for a vet and his wife, just playing for fun. never took the dragones out of the catacombs I THANK YOU FOR THE COMPLAMENT BUT YOUR RED FLAG TELLES ME YOU ARE A POOR PLAYER AND I have to question your abilitys, my red flag is since you have not been able to amass that many or have problems knowing everything about the game , or even pointing  the fact out you must be a troll so get off my cace.

i question your losing 500 dragons. 


the red flag is that you were able to amass 500 dragons, yet do not know what server you play on. 

No offence but what does the former got to do with the later. What you do in rl or for a living got nothing to do with your ability to play the game. Shouting out in capital letters don't help you any either. You might have moved them out by an accident, who knows, but afaik units doesn't just crawl out of the catacombs by themselfs. You can accidentaly move them out or forget to put them back it, that about it.
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BiohazarD
Moderator
30 August, 2017, 4:20 PM UTC
IronApex Turok said:

i question your losing 500 dragons. 


the red flag is that you were able to amass 500 dragons, yet do not know what server you play on. 
500 dragons isn't that much, you could get that much in a few hours if you buy some packages.  
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Alina Phoenix
Community Manager
31 August, 2017, 8:46 AM UTC

Hello, Lord GTMERKley.

Have you managed to contact Support Team regarding this question?

Community Manager
UTC +2:00
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