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Divine Quest completions not showing notifications

Divine Quest completions not showing notifications

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Moderators for Stormfall: Age of War wanted
Jan 19, 2019, 20:0901/19/19
08/21/14
464

Divine Quest completions not showing notifications

When a Divine Quest is completed, the notification of the completion that normally appears at the bottom right no longer occurs. 

Notification Preferences has the DQ completion box checked.


However, I did uncheck the box and waited until another DQ completed to see if it was working backwards.  No notification appeared.


I rechecked the box, logged out, logged back in, verified it was still checked, but still no notification when the DQ completes.


I believe this has been going on since the last update.



Unless the DQ timer is restored on the icon, its very important to receive a notification when a DQ completes.

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Comments
Jan 20, 2019, 13:5001/20/19
Jan 20, 2019, 13:53(edited)
02/22/16
1844

I check into this On my game http://prntscr.com/m9n6at Mine seems to work 

What platform and server are you on and your cords (if you want you can PM them to me )


Agent HelgaTechnical Support
Jan 20, 2019, 14:4801/20/19
05/13/15
1258

Hi! 
We have recently reported a similar case to the developers. 

 In case they confirm a bug, it will be handled within one of the upcoming sprints. Thank you for your cooperation!

Jan 20, 2019, 18:4601/20/19
08/21/14
464

Wesley Pringle said:


I check into this On my game http://prntscr.com/m9n6at Mine seems to work 

What platform and server are you on and your cords (if you want you can PM them to me )


Yes, I have the green check mark on the icon that indicates unclaimed completed DQs exist.  However, I no longer receive the notification that makes a sound and visually appears for a few seconds on the bottom right of the screen when the DQ currently in progress completes.


I always leave 9 or 10 completed DQs stored, so the icon check is permanent for me.  I rarely use sound, so prior to the addition of Mar'eth Quests, I used the timer on the icon (best method).   After the timer was removed from the icon, I had to rely on the visual notification that temporarily appears when a DQ completes.



Jan 20, 2019, 18:4701/20/19
08/21/14
464
Agent Helga said:

Hi! 
We have recently reported a similar case to the developers. 

 In case they confirm a bug, it will be handled within one of the upcoming sprints. Thank you for your cooperation!

Thanks
Jan 22, 2019, 14:2201/22/19
02/22/16
1844

Oh I see where that would be bothersome 


BiohazarDModerator
Jan 23, 2019, 07:3801/23/19
10/04/13
3777
Wesley Pringle said:

Oh I see where that would be bothersome 


Yeah I've had this happen a few times, it is rather annoying because it means you have to check them periodically. 
Jan 23, 2019, 22:2501/23/19
11/15/15
6
I have the same Divine quest notification problem using the Plarium Play App in Windows 10. Without the notification you can't just start the next quest after the current quest completes because you don't know it has ended. You have to keep checking back which is irritating, inefficient, and can cause missed coalition quests and wastes game play time.
Feb 23, 2019, 00:5602/23/19
08/21/14
464
Any ETA on fixing this?
Agent HelgaTechnical Support
Feb 24, 2019, 15:5802/24/19
05/13/15
1258

Hi! 

It should be fixed in one of the upcoming updates. Unfortunately, I am unable to specify timeframes. 

Feb 25, 2019, 00:4602/25/19
08/21/14
464
Agent Helga said:

Hi! 

It should be fixed in one of the upcoming updates. Unfortunately, I am unable to specify timeframes. 

Ok.  Thanks for responding.  Its nice to get confirmation that its still be looked into.