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My castle is being attacked by hackers.

My castle is being attacked by hackers.

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Moderators for Stormfall: Age of War wanted
Sep 30, 2016, 18:0309/30/16
4

My castle is being attacked by hackers.

I  just discovered I have 567 reinforcements coming in from what seems to be 9 bots from names I have never heard of.  All these bots seem to be level 43.  These 'reinforcements' include legendaries and I don't  want them!


Is there any way to stop them?  I can't stay on line for next 12.5 hours so I can send them back as soon as they arrive.  I have to sleep and work.



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Sep 30, 2016, 18:3109/30/16
156

You need to be on line

Sep 30, 2016, 18:4009/30/16
03/22/16
1289

Mysti Haze said:


I  just discovered I have 567 reinforcements coming in from what seems to be 9 bots from names I have never heard of.  All these bots seem to be level 43.  These 'reinforcements' include legendaries and I don't  want them!


Is there any way to stop them?  I can't stay on line for next 12.5 hours so I can send them back as soon as they arrive.  I have to sleep and work.



You need to be on line. Go to your Keep. Under other units find anyone who is not in your league and hit recall and send all their troops back.

As you are doing that, take screenshots of location and troops. Submit a ticket to support at 
Oct 1, 2016, 03:5210/01/16
4
Thank you
Alyona KolomiitsevaCommunity Manager
Oct 3, 2016, 09:4510/03/16
09/17/15
8278
Mysti Haze said:

Thank you
That's strange that someone wants to send you so many Reinforcements :) However, I'm surprised to hear about 569 Reinforcement squads. It's far beyond our limit. Or you mean the number of Units, not groups?
Oct 7, 2016, 05:2910/07/16
08/03/14
1364
they are competing in the tournaments for sapphires.  instead of attacking, they park units at high level players hoping to catch defense PvP. 
Alyona KolomiitsevaCommunity Manager
Oct 7, 2016, 08:0710/07/16
09/17/15
8278
IronApex Turok said:

they are competing in the tournaments for sapphires.  instead of attacking, they park units at high level players hoping to catch defense PvP. 
Oh, I see. But 539 incoming lines - that's just impossible :) 
Oct 11, 2016, 00:4610/11/16
12/13/14
1282

Alyona Kolomiitseva said:


IronApex Turok said:


they are competing in the tournaments for sapphires.  instead of attacking, they park units at high level players hoping to catch defense PvP. 
Oh, I see. But 539 incoming lines - that's just impossible :) 

You seem to have missed the point completely

These are reinforcements sent from active BOT castles on Untamed Lands server


Hey! I know we're all in strung out shape but stay frosty and alert. We can't afford to let one of those bastards in here

Alyona KolomiitsevaCommunity Manager
Oct 11, 2016, 08:2810/11/16
09/17/15
8278
Snowgoon said:

You seem to have missed the point completely

These are reinforcements sent from active BOT castles on Untamed Lands server


Hey! I know we're all in strung out shape but stay frosty and alert. We can't afford to let one of those bastards in here

Bots should be reported to Support. But even bots are limited by game limits. Each player can accept only 500 incoming raids or 300 Reinforcements + 200 raids, if I remember correctly. So even bots can't send 501+ lines to you.
Oct 11, 2016, 13:5210/11/16
12/13/14
1282

Mysti sent multiple tickets to support - she is our league marshal and has been unable to login since this incident

She asked for help because her castle was being attacked by HACKERS and her request was ignored


Isn't that just typical?


Maybe we should all bury our head in the sand and hope this problem goes away by itself?


Alyona KolomiitsevaCommunity Manager
Oct 12, 2016, 09:4010/12/16
09/17/15
8278
Snowgoon said:

Mysti sent multiple tickets to support - she is our league marshal and has been unable to login since this incident

She asked for help because her castle was being attacked by HACKERS and her request was ignored


Isn't that just typical?


Maybe we should all bury our head in the sand and hope this problem goes away by itself?


I'm sure her request wasn't ignored. Our Support Team will look into her issue as soon as they can.
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