lwonderly said:
I received an email from support admitting there is an issue. But this is terrible. I now have to sign off every time I get a new mail in order to retrieve it. Please ask them to expedite the resolution.
Lord lwonderly, developers are awear of this issue and they will resolve it in future updates.
I am in full agreement with Lord LWONDERLY, that this is not acceptable and we should not have to wait until the next upgrade, which we had today, and guess what, we still have to log out every time we receive mail.
Not only that but my reports arrive back unopened when I log out and in, as though they have not been dealt with, when I know they have. I have a choice, stay logged in and my reports are fine, whilst my mail is mounting up, or chose the reverse. Which ever way I do it, it is not right and should be fixed before bringing in new items.
lwonderly said:
Come on Plarium. It's been 2 weeks since I reported this bug and still no fix. This is obsurd.
Dear Lwonderly,
This bug exists for a long time, and our developers and QA are looking for a way to reproduce it. Unfortunately, we are unable to fix it until we manage to find WTR.
But we haven't forgotten about it, we are working on this issueIt's a known issue which we are trying to resolve at the moment. If you have some additional information or guesses what could cause this bug, it will be appreciated.I have same issue, but I don't lpgoff or restarted de pc. I only refresh de web page and the reporta and letters appears. Its only 10 seconds for me to refresh.
Alyona Kolomiitseva said:
Pacmanxx said:
It's a known issue which we are trying to resolve at the moment. If you have some additional information or guesses what could cause this bug, it will be appreciated.I have same issue, but I don't lpgoff or restarted de pc. I only refresh de web page and the reporta and letters appears. Its only 10 seconds for me to refresh.
Best guess is that it is linked to failure to refresh on sieges, battle reports and many other features that should auto-refresh but frequently fail to do so.
The most annoying is battle reports - we mark them as read, we delete them, but after refreshing the page they re-appear as unread.
The server is not receiving the information
How frequently is our game supposed to refresh? I have waited over 20 minutes for new sieges to show on the map - Is there a way to force a refresh within the game? .... I even tried the Edit button, clicking new quests etcThank you for the info.
Best guess is that it is linked to failure to refresh on sieges, battle reports and many other features that should auto-refresh but frequently fail to do so.
The most annoying is battle reports - we mark them as read, we delete them, but after refreshing the page they re-appear as unread.
The server is not receiving the information
How frequently is our game supposed to refresh? I have waited over 20 minutes for new sieges to show on the map - Is there a way to force a refresh within the game? .... I even tried the Edit button, clicking new quests etc