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Purchases

2 Replies
rickcote13
12 April, 2017, 11:04 AM UTC

Good Morning,


  I am trying to purchase the 9.99 offense and defense 50% but it does not allow me to, actually I have purchased the 49.99 just saphire pack and need to talk to someone about reversing those,  I did not want those but it pops there (I didn't notice)  thought it just didn't work ...



http://prntscr.com/evht75


this is when I click the 9.99 50% defense.


Thanks


FoD/ Rick

UTC +8:00
rickcote13
12 April, 2017, 11:15 AM UTC
It does not work through the plarium app,  but if I use the web browser it works ...
UTC +8:00
Juglar del Viento
Moderator
12 April, 2017, 11:29 AM UTC

Dear Lord/Lady

be aware we here from forum cant do anything about issues realted with purchases

this issues has to be directly sent to support as the moment they have access to ur account details and can help and assist u better

the link to send a ticket to support is: https://plariumsupport.zendesk.com/hc/en-us/requests/new

hope they can help u

Regards

Resistance Is Futile
UTC +1:00
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