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Bonus not woking

3 Replies
Aaron KT3
4 February, 2017, 9:38 PM UTC

http://prntscr.com/e4jv8x

On the latest offer I purchased the $9.9 offer above.  The sapphires were credited but NONE of the other goodies showed up. 



Aaron
UTC +0:00
Ichezis
5 February, 2017, 3:07 PM UTC

Aaron KT3 said:

http://prntscr.com/e4jv8x

On the latest offer I purchased the $9.9 offer above.  The sapphires were credited but NONE of the other goodies showed up. 

Greetings m'lord!

This happened to me a while back on another game of Plarium.

You could try to measure the following methods:

  • Clear your browser's cache;
  • Refresh the page;
  • Restart your browser;

If this doesn't work, all I can recommend you is to contact support like I did back then.

Hope this helped,

Good luck m'lord!

Plarium Global Moderator; "We can't help everyone, but everyone can help someone."
UTC +2:00
bkj813
10 February, 2017, 10:50 PM UTC
Same issue with me, funny that them taking the money is never the problem.
UTC +2:00
brunsonthomas
10 February, 2017, 10:55 PM UTC

bkj813 said:


Same issue with me, funny that them taking the money is never the problem.
If you have not already please submit a ticket to support at http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48
UTC +5:00
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