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Cannot open the game after update

1 Reply
andra.l
24 January, 2017, 10:49 PM UTC
From this morning i try to open the game but after the last update this is not possible anymore. It seems that a lot of people have the same behaviour and we cannot open it anymore. When we click on the game then the "plarium" screen appears and after 2-3 seconds we receive a black screen and then the game closes automatically and it does not start. Also I was almost at the end of the 90 paragon days but today i couldn't log in so from tomorrow it will reset and i won't be able to claim anymore the gift
UTC +9:00
brunsonthomas
25 January, 2017, 12:18 AM UTC
In order to avoid losing your 90 day Paragon please contact support at

http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

UTC +5:00
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