This topic is closed

Sapphires been put on the wrong server english american serves

3 Replies
ksproates40
21 January, 2017, 7:36 PM UTC

good evening, i have been playing age of war for about 10 days or so,,,and i have been using a fair amount of sapphires.


i decided to add more sapphires tonight and spent £6 on sapphires on a discount that i notice, but only realised i got this issued on the wrong server which was the dark plains.


I only play on untamed lands where i wanted my purchased sapphires. So now i have spend money on sapphires sitting in a server i dont play....

Please can you transfer my sapphires onto my untamed lands server.

Ingame name is Kyleson


    email address : removed for security reasons


IF YOU CANT DO IT, HOW CAN I DO IT OR WHAT CAN BE DONE i enjoy the game and dont want problems


thanks
UTC +0:00
Juglar del Viento
Moderator
21 January, 2017, 8:41 PM UTC

Lord Ksproates40

unfortunately we cant do that from here in the forum. you have to send a ticket to support with all querys about purchasing sapphires

follow this link to submitt the ticket

Regards
Resistance Is Futile
UTC +1:00
ksproates40
21 January, 2017, 11:05 PM UTC

Hi Juglar,

thanks, yes i have done that....just hope they can transfer those sapphires...dont want to lose my money


Regards

Kyle


UTC +0:00
Alina Bright
Community Manager
23 January, 2017, 11:49 AM UTC
I'm sure Support team will do their best in order to help you. Good luck!
UTC +2:00
1667601 users registered; 34023 topics; 253970 posts; our newest member:Manlicher