This topic is closed

14 days of rewards stopped delivering day 2

3 Replies
weiblinator3
18 January, 2017, 10:18 AM UTC
Found thread with same issue. cleared cache refreshed relogged etc. Don't know how or I would delete this post.
UTC +8:00
Alina Bright
Community Manager
18 January, 2017, 12:01 PM UTC

Hi! Please follow this direct link and submit a ticket to our Support team - https://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

UTC +2:00
wshanncap
20 January, 2017, 10:28 PM UTC
Same problem. I have cleared my system 5 times, run CCleaner 2 times, tried different browsers, tried different computers, tried different internet accesses, nothing works. And now I have missed the bonus that I bought the pack for in the first place. I submitted a ticket with a screen shot and nothing. Customer service and the help system are terrible. I'm still waiting on a resolution. Won't be spending my money on this game if this continues.
UTC +8:00
Warrior
22 January, 2017, 10:28 AM UTC

wshanncap said:


Same problem. I have cleared my system 5 times, run CCleaner 2 times, tried different browsers, tried different computers, tried different internet accesses, nothing works. And now I have missed the bonus that I bought the pack for in the first place. I submitted a ticket with a screen shot and nothing. Customer service and the help system are terrible. I'm still waiting on a resolution. Won't be spending my money on this game if this continues.

Hi! Please follow this direct link and submit a ticket to our Support team - https://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

Please Like the Post if you agree or if it helps
UTC +6:00
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