To Alyona.
I didn't have time to sit through the online chat. And being called disrespectfull works both ways. I gave heads up about the question I had. I gave link referal as well. So lets try this once more.....
Lord Mark had over 100m worth of resources trapped in the bank and no payouts. He contacted Plarium support and got this response;
"Hello!
As you know, Battlegrounds are a common part of the gameplay. In other words, this is an interactive gaming process of the player with the game which is related to other regular mechanics such as raids, global tournaments, interactions between players in their Leagues, trading resources or completing daily quests.
Our Support Team processes claims from players which are related to possible technical issues which can have a negative influence on the game and its balance.
Having considered your recent rewards, you could probably come to a conclusion that the Reward System was out of sync with your investments. In this regard, we have to state that Infestations belong to the game mechanics which are under the constant control of our developers team. The mechanics of Battlegrounds is thoroughly tested by our QA team at all stages. We exclude the possibility of any irregularities and break-downs in their functioning."
Which you can find here @ http://plarium.com/forum/en/stormfall-age-of-war/game-discussion/32409_broken--bg-proof/8
There I even underlined it for you.
So the question still stands;
Q: How can BG mechanics work as intended when player get told by Plarium support that the player in question have 100+ million worth of resources trapped in the bank, an "out of sync".... but working as intended.....
Because thiis is not likely a unique thing to Lord Mark, but he had the numbers to back up his claim due to recording everything. And that is the only reason I do pursue this question, because its not just some random guy shouting about getting screwed out of bg rewards.