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Daily Packs missing

7 Replies
Lord Mark
23 December, 2016, 11:58 PM UTC

Hy !

I want to know why i dont recive daily packs offer ???

http://prntscr.com/dn95to



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FAILO
25 December, 2016, 12:52 AM UTC

Because you are a paying loyal costomer.

i got this pack on server 2 where i am rarely active. and i got worse junk offers on server 1 where i spend some cash. It is the way plarium works nerf offers for those that pay.
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Alina Bright
Community Manager
26 December, 2016, 11:00 AM UTC

Lord Mark said:


Hy !

I want to know why i dont recive daily packs offer ???

http://prntscr.com/dn95to



Lord Mark, it is a special offer on your screenshot, you'll get bonuses from the offer and Artifacts for collecting Trunks of Power.

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Lord Mark
27 December, 2016, 1:07 AM UTC

Eugenia Misura said:


Lord Mark said:


Hy !

I want to know why i dont recive daily packs offer ???

http://prntscr.com/dn95to



Lord Mark, it is a special offer on your screenshot, you'll get bonuses from the offer and Artifacts for collecting Trunks of Power.

Eugenia,

I dont have the offer from that screenshot on my account.

I asked and many players from my league have it...

It is preferential or what ?


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Alina Bright
Community Manager
27 December, 2016, 12:33 PM UTC

Lord Mark said:


Eugenia Misura said:


Lord Mark said:


Hy !

I want to know why i dont recive daily packs offer ???

http://prntscr.com/dn95to



Lord Mark, it is a special offer on your screenshot, you'll get bonuses from the offer and Artifacts for collecting Trunks of Power.

Eugenia,

I dont have the offer from that screenshot on my account.

I asked and many players from my league have it...

It is preferential or what ?


Lord Mark, Please, contact our Support Team and provide them with this information, so they can investigate this case for you >> http://support.plarium.com


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Jezebel
27 December, 2016, 7:22 PM UTC

Eugenia Misura said:


Lord Mark said:


Eugenia Misura said:


Lord Mark said:


Hy !

I want to know why i dont recive daily packs offer ???

http://prntscr.com/dn95to



Lord Mark, it is a special offer on your screenshot, you'll get bonuses from the offer and Artifacts for collecting Trunks of Power.

Eugenia,

I dont have the offer from that screenshot on my account.

I asked and many players from my league have it...

It is preferential or what ?


Lord Mark, Please, contact our Support Team and provide them with this information, so they can investigate this case for you >> http://support.plarium.com


it's already been established that these offers were given to some who have never coined or have spent very little on the game thus far


we all know once you spend your "good offers" will never reappear until 3-4 months of spending nothing
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Lord Mark
27 December, 2016, 11:24 PM UTC

Jezebel said:


Eugenia Misura said:


Lord Mark said:


Eugenia Misura said:


Lord Mark said:


Hy !

I want to know why i dont recive daily packs offer ???

http://prntscr.com/dn95to



Lord Mark, it is a special offer on your screenshot, you'll get bonuses from the offer and Artifacts for collecting Trunks of Power.

Eugenia,

I dont have the offer from that screenshot on my account.

I asked and many players from my league have it...

It is preferential or what ?


Lord Mark, Please, contact our Support Team and provide them with this information, so they can investigate this case for you >> http://support.plarium.com


it's already been established that these offers were given to some who have never coined or have spent very little on the game thus far


we all know once you spend your "good offers" will never reappear until 3-4 months of spending nothing

I know Jez !

I was just asking to see what Eugenia have to say...but like usual ...nothing ...just sended me to support :)

I know i will get ban again ... 

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Alina Bright
Community Manager
3 January, 2017, 3:34 PM UTC

Lords and Ladies, two situations are possible. If you don't get such offers for a while, it's not an issues, you might get them in future. BUT if you get such offer, but can't use it (you get an error and so on), that's an issue and should be reported to our Support team for further investigation.

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