This topic is closed

We don't understand.

60 Replies
thefray
22 December, 2016, 11:28 PM UTC

We were told do not yellow bar or rewards would be delayed, with BG you have 2 options yellow bar or kill, what other STRATEGY can be employed.

THIS IS NOT A SLOT MACHINE and if you want to say it is by the response of being "out of sync" then there is no STRATEGY 


Why are we told we can't discuss part of the game in "game discussion" should you rename the category "mods choice of topics" or they will be closed and I will probably get banned or warned but maybe some will see this before I am censored.

This is starting to feel like a dictatorship, time to rise up people
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jumy
22 December, 2016, 11:39 PM UTC

in this forum like strategy by plarium need only comment 

"fantastic game"

"hello i m new"

"hello is a big game"

"take big rewards"

"take my VISA"


the storyline need to take them with fake gameplay tips

The truth hurts

The truth hurts
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IronApex Turok
23 December, 2016, 4:15 AM UTC

the truth of the matter is, its a stolen, copied, cloned what ever game format.  they probably dont even have devs that know the BG algorithm anymore.

flash developers are outdated, probably fired a long time ago. 

all plarium devs are hard at work making mobile platform games. 

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thefray
23 December, 2016, 4:45 AM UTC
I meant we don't understand them locking BG discussion in the game discussion section, it isn't right.
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djmoody
23 December, 2016, 6:32 AM UTC

Nothing they do is right. Devoid of moral compass. Everything about Plarium exists only to take short term profit.

I wonder how the people that work there get any pleasure out of their day. I guess they are just building career and CV points in the hope they might get a job at a developer who might create a meaningful experience one day. I am sure a lot of the general line staff would actually like to be involved in something they could be proud of.

They aren't the ones raking in the money either. Just keeping a roof over their heads.
Everyone has a right to an opinion. No one has a right to their opinion being respected by other if it can't be backed up with rational and logic explanation
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Gadheras
23 December, 2016, 9:00 AM UTC

djmoody said:


Nothing they do is right. Devoid of moral compass. Everything about Plarium exists only to take short term profit.

I wonder how the people that work there get any pleasure out of their day. I guess they are just building career and CV points in the hope they might get a job at a developer who might create a meaningful experience one day. I am sure a lot of the general line staff would actually like to be involved in something they could be proud of.

They aren't the ones raking in the money either. Just keeping a roof over their heads.

I got sick of air plane noises. I found a game from stardocks in early access on steam to quell the noises with. So far it haven't gone out of sync on me :p


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Alina Bright
Community Manager
23 December, 2016, 12:12 PM UTC

thefray said:


We were told do not yellow bar or rewards would be delayed, with BG you have 2 options yellow bar or kill, what other STRATEGY can be employed.

THIS IS NOT A SLOT MACHINE and if you want to say it is by the response of being "out of sync" then there is no STRATEGY 


Why are we told we can't discuss part of the game in "game discussion" should you rename the category "mods choice of topics" or they will be closed and I will probably get banned or warned but maybe some will see this before I am censored.

This is starting to feel like a dictatorship, time to rise up people

Lord thefray, where did you get the information from Plarium representative that BGs are "out of sync"?

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Gadheras
23 December, 2016, 12:16 PM UTC

Eugenia Misura said:


thefray said:


We were told do not yellow bar or rewards would be delayed, with BG you have 2 options yellow bar or kill, what other STRATEGY can be employed.

THIS IS NOT A SLOT MACHINE and if you want to say it is by the response of being "out of sync" then there is no STRATEGY 


Why are we told we can't discuss part of the game in "game discussion" should you rename the category "mods choice of topics" or they will be closed and I will probably get banned or warned but maybe some will see this before I am censored.

This is starting to feel like a dictatorship, time to rise up people

Lord thefray, where did you get the information from Plarium representative that BGs are "out of sync"?

It was in the reply back to Lord Mark from Plarium support, that the rewards was out of sync but it worked as intended..... go figure...


It also describe the relation between the players and Plarium itself very well.... Out of sync...


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nobody
23 December, 2016, 5:05 PM UTC

why clutter up a tutorial, a tutorial should only have relevant information on "how to".

issues of "how to" not working should be in game discussion.

i have already stated many times how more than 1 thread can be advantages.  how the emergent structure develops.
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thefray
23 December, 2016, 10:35 PM UTC

I sent in a support ticket at the suggestion of the prior CM and received the "EXACT" same response as Lord Marc before he sent his in and I think a few others got the same "lack of support" reply, they didn't bother looking into the case, just a canned reply. And yes I do know BG is voluntary as is all content from Plarium so I do not need that reply either.

All I know is I track my BG and there is no rhyme or reason to the BG, the mythical box rewards seem to have disappeared about the same time as the banking problem appeared. Low level BG are not an issue as you do not need to load 300 million resources to get a "in sync" reward but you have gone too far with the randomness.

What strategy does it take to kill BG, ZERO, just troops, how can you employ a strategy to get a random bank to pay you back for troops lost, these are simply SLOT MACHINES which do not belong in a strategy game.

Why would your game make us bank 300 million to get a 125 million reward, this shoule be as simple as fill the bank and it empties when level and bank are within 25% of each other, not double or triple and keeping our troops.

The BG are setup to where we can take a loss, get our troops trapped or kill the game for us when we run out of troops before a "synced" payout but at no point can we make a profit like a true slot machine so I ask you a very direct question, what is the point of BG from Plarium's point of view. And again I do understand they are voluntary but why have content that enrages so many people? Dial em back and line up the rewards back to banking levels without the random you never know factor, you can lose it all or lose a little but we have one to two tourneys a week to encourage you to do BG, this seems like a mixed message.
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Snowgoon
24 December, 2016, 12:44 AM UTC

thefray said:


All I know is I track my BG and there is no rhyme or reason to the BG, the mythical box rewards seem to have disappeared about the same time as the banking problem appeared. Low level BG are not an issue as you do not need to load 300 million resources to get a "in sync" reward but you have gone too far with the randomness.

Remember the Yellow Bar Thread?

Many players were accused of cheating, and alonya said 'They are being dealt with'.


My bet is that their banks were nerfed ... and many other innocent players also saw their bank nerfed too


Why else would hundreds of players now have impossible levels of negative banking ... and support refuses to talk to them
Hanging on in quiet desperation is the English way - Pink Floyd - http://prnt.sc/dv923b
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jumy
24 December, 2016, 9:38 AM UTC

Snowgoon said:


thefray said:


All I know is I track my BG and there is no rhyme or reason to the BG, the mythical box rewards seem to have disappeared about the same time as the banking problem appeared. Low level BG are not an issue as you do not need to load 300 million resources to get a "in sync" reward but you have gone too far with the randomness.

Remember the Yellow Bar Thread?

Many players were accused of cheating, and alonya said 'They are being dealt with'.


My bet is that their banks were nerfed ... and many other innocent players also saw their bank nerfed too


Why else would hundreds of players now have impossible levels of negative banking ... and support refuses to talk to them

was so in part i find it right  but they have to say, i proposed not to activate hero bonus if BIG negative bank but closed ears


Oh yeah, some people have hastened the programs in the past and now do not are more BG, they know all plan 

The truth hurts
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BiohazarD
Moderator
24 December, 2016, 5:08 PM UTC
thefray said:

We were told do not yellow bar or rewards would be delayed, with BG you have 2 options yellow bar or kill, what other STRATEGY can be employed.

THIS IS NOT A SLOT MACHINE and if you want to say it is by the response of being "out of sync" then there is no STRATEGY 


Why are we told we can't discuss part of the game in "game discussion" should you rename the category "mods choice of topics" or they will be closed and I will probably get banned or warned but maybe some will see this before I am censored.

This is starting to feel like a dictatorship, time to rise up people
You're allowed to discuss bgs, but there have already been many threads about bg payouts not working.  We try to close duplicate threads and funnel the discussion into a single thread, to make it easier for devs to follow if they ever decide to. 
Any opinions expressed by me are my own and do not necessarily represent the opinions of or constitute official statements by Plarium.
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BiohazarD
Moderator
24 December, 2016, 5:11 PM UTC

Snowgoon said:


thefray said:


All I know is I track my BG and there is no rhyme or reason to the BG, the mythical box rewards seem to have disappeared about the same time as the banking problem appeared. Low level BG are not an issue as you do not need to load 300 million resources to get a "in sync" reward but you have gone too far with the randomness.

Remember the Yellow Bar Thread?

Many players were accused of cheating, and alonya said 'They are being dealt with'.


My bet is that their banks were nerfed ... and many other innocent players also saw their bank nerfed too


Why else would hundreds of players now have impossible levels of negative banking ... and support refuses to talk to them

As far as I know, no direct changes to people's banks were made.  The banking system itself was changed, but this applied to all players equally. 


Any opinions expressed by me are my own and do not necessarily represent the opinions of or constitute official statements by Plarium.
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Gadheras
24 December, 2016, 5:43 PM UTC

BiohazarD said:

 is starting to feel like a dictatorship, time to rise up people
You're allowed to discuss bgs, but there have already been many threads about bg payouts not working.  We try to close duplicate threads and funnel the discussion into a single thread, to make it easier for devs to follow if they ever decide to. 

You hit the nail on the head "if they ever decide to"


If actual devs did talk to us, communicated.... there would been something like "accountability". Community managers acting like messengers is... sad state of affairs tbh.


Safe to say there is no Chris Roberts look alikes at Plarium. Maybe they should contact him to get a few lessons in community building -)


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Warrior
25 December, 2016, 10:44 AM UTC

Gadheras said:


BiohazarD said:

 is starting to feel like a dictatorship, time to rise up people
You're allowed to discuss bgs, but there have already been many threads about bg payouts not working.  We try to close duplicate threads and funnel the discussion into a single thread, to make it easier for devs to follow if they ever decide to. 

You hit the nail on the head "if they ever decide to"


If actual devs did talk to us, communicated.... there would been something like "accountability". Community managers acting like messengers is... sad state of affairs tbh.


Safe to say there is no Chris Roberts look alikes at Plarium. Maybe they should contact him to get a few lessons in community building -)


It is similar to calling the customer care when you have a problem with the PC.. you dont call the Microsoft Windows or the Technical team to get their attention..


CMs and Mods are like the first line of support. They discuss it with the players filter out understanding from technical issue and then send it to the Devs.
Please Like the Post if you agree or if it helps
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Gadheras
25 December, 2016, 12:24 PM UTC

Warrior said:


Gadheras said:


BiohazarD said:

 is starting to feel like a dictatorship, time to rise up people
You're allowed to discuss bgs, but there have already been many threads about bg payouts not working.  We try to close duplicate threads and funnel the discussion into a single thread, to make it easier for devs to follow if they ever decide to. 

You hit the nail on the head "if they ever decide to"


If actual devs did talk to us, communicated.... there would been something like "accountability". Community managers acting like messengers is... sad state of affairs tbh.


Safe to say there is no Chris Roberts look alikes at Plarium. Maybe they should contact him to get a few lessons in community building -)


It is similar to calling the customer care when you have a problem with the PC.. you dont call the Microsoft Windows or the Technical team to get their attention..


CMs and Mods are like the first line of support. They discuss it with the players filter out understanding from technical issue and then send it to the Devs.

And the devs do what? What is these devs you speak of? 4 Indian guys hired at cheap? We don't know do we? Mods is not Plarium employees and have little else power than just try tidy up the forums and offer help based on their own playing experience. The managers have proven several times they do not undestand the game, or can't even be playing it. 


They very well might be carrier pidgeons that carry our grief to the devs, but there ends the trail. Just about anyone should understand that the key to a successfull mmo is a happy community and player base. Their "milk as much as possible" before the next batch of fools roll in the door doesn't exactly fit that description.

When things start get akward here on the forums in terms of discussions, threads get locked and that just about end of the story (until it repeat itself). 

 Just about any mmo out there got dev blogs, dev diaries and so forth. You know the people actually working on the games communicate with the ones playing them. 


Managers here on the forums take a lot of unjustified flak, but they victims of Plariums system just as the players imho.


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Warrior
26 December, 2016, 6:06 AM UTC

Gadheras said:


Warrior said:


Gadheras said:


BiohazarD said:

 is starting to feel like a dictatorship, time to rise up people
You're allowed to discuss bgs, but there have already been many threads about bg payouts not working.  We try to close duplicate threads and funnel the discussion into a single thread, to make it easier for devs to follow if they ever decide to. 

You hit the nail on the head "if they ever decide to"


If actual devs did talk to us, communicated.... there would been something like "accountability". Community managers acting like messengers is... sad state of affairs tbh.


Safe to say there is no Chris Roberts look alikes at Plarium. Maybe they should contact him to get a few lessons in community building -)


It is similar to calling the customer care when you have a problem with the PC.. you dont call the Microsoft Windows or the Technical team to get their attention..


CMs and Mods are like the first line of support. They discuss it with the players filter out understanding from technical issue and then send it to the Devs.

And the devs do what? What is these devs you speak of? 4 Indian guys hired at cheap? We don't know do we? Mods is not Plarium employees and have little else power than just try tidy up the forums and offer help based on their own playing experience. The managers have proven several times they do not undestand the game, or can't even be playing it. 


They very well might be carrier pidgeons that carry our grief to the devs, but there ends the trail. Just about anyone should understand that the key to a successfull mmo is a happy community and player base. Their "milk as much as possible" before the next batch of fools roll in the door doesn't exactly fit that description.

When things start get akward here on the forums in terms of discussions, threads get locked and that just about end of the story (until it repeat itself). 

 Just about any mmo out there got dev blogs, dev diaries and so forth. You know the people actually working on the games communicate with the ones playing them. 


Managers here on the forums take a lot of unjustified flak, but they victims of Plariums system just as the players imho.


You and i both know you agree with the statement i made, however you would want to elaborate on the discussion here.

So lets take it point by point.


1st para: This would be best answered by a CM or Admin as they interact with them but from their working hours it does not seems they are indians (LOL). FYI Indians aren't the cheapest skilled labor, there are other southeast asian countries that are cheaper. No offense meant.


2nd Para: i agree and that is what they are doing unless they are given more privilages by the Devs.


3rd para: Most of the discussions that have been closed were either going off topic from the topic that was created or was duplicate.


4th para: I have been in IT industry for the past 12 years and playing MMO games for the past 15 years(atleast) and i can say that the forum can improve and we can put in the forum as suggestions inorder to get it in Developers eyes rather than whining about it here. The filtering is required to make sure only relevent information is passed since if all things are passed there is a higher possiblity that the important parts can be missed. Hence the first line of support was created.
Please Like the Post if you agree or if it helps
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jumy
26 December, 2016, 6:57 AM UTC

imaginary plarium



reality


encloses everything from gameplay publicized on their answers, to climb on mirrors but they are no Spiderman

The truth hurts
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Alina Bright
Community Manager
26 December, 2016, 11:36 AM UTC

Gadheras said:


Warrior said:


Gadheras said:


BiohazarD said:

 is starting to feel like a dictatorship, time to rise up people
You're allowed to discuss bgs, but there have already been many threads about bg payouts not working.  We try to close duplicate threads and funnel the discussion into a single thread, to make it easier for devs to follow if they ever decide to. 

You hit the nail on the head "if they ever decide to"


If actual devs did talk to us, communicated.... there would been something like "accountability". Community managers acting like messengers is... sad state of affairs tbh.


Safe to say there is no Chris Roberts look alikes at Plarium. Maybe they should contact him to get a few lessons in community building -)


It is similar to calling the customer care when you have a problem with the PC.. you dont call the Microsoft Windows or the Technical team to get their attention..


CMs and Mods are like the first line of support. They discuss it with the players filter out understanding from technical issue and then send it to the Devs.

And the devs do what? What is these devs you speak of? 4 Indian guys hired at cheap? We don't know do we? Mods is not Plarium employees and have little else power than just try tidy up the forums and offer help based on their own playing experience. The managers have proven several times they do not undestand the game, or can't even be playing it. 


They very well might be carrier pidgeons that carry our grief to the devs, but there ends the trail. Just about anyone should understand that the key to a successfull mmo is a happy community and player base. Their "milk as much as possible" before the next batch of fools roll in the door doesn't exactly fit that description.

When things start get akward here on the forums in terms of discussions, threads get locked and that just about end of the story (until it repeat itself). 

 Just about any mmo out there got dev blogs, dev diaries and so forth. You know the people actually working on the games communicate with the ones playing them. 


Managers here on the forums take a lot of unjustified flak, but they victims of Plariums system just as the players imho.


As you may know, there are many people involved to the process of the game development. Game analytics, project managers, developers, game designers - all of us have own tasks.


Devs creating the code, they don't visit the Forum. They do their job because they know that CMs do their part of job — interacting with players and passing the info through the right channels.


Sometimes our developers write articles about the game creation in general, you can find them on different IT resources, however, they don't interact with players or visit our Communities. Not because they aren't interested, but because they rely on CMs. They know we'll give them the whole info right in time, so they can concentrate on their part of job.

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