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Bought but not received

3 Replies
iulian.dragoi
14 December, 2016, 7:51 AM UTC

Hello,


My question is this - I have bought 2 x promotions wich included 1 sage ( each promotion) . In black market, I have foind only one and its running right now . What happened with the second ???

Waiting for your answer

Account name : aratosu

UTC +7:00
Ichezis
14 December, 2016, 8:07 AM UTC

iulian.dragoi said:


Hello,


My question is this - I have bought 2 x promotions wich included 1 sage ( each promotion) . In black market, I have foind only one and its running right now . What happened with the second ???


Waiting for your answer

Account name : aratosu

Greetings m'lord!


Are you sure the second purchase also contained the Sage?
I've had this too. I purchased one offer with Sage. I wanted to purchase another, but noticed the Sage was gone.

If you're assured you should've gotten both, please contact the Support Team.

Plarium Global Moderator; "We can't help everyone, but everyone can help someone."
UTC +2:00
iulian.dragoi
14 December, 2016, 10:43 AM UTC
Thank you. I will contact the support team.
UTC +7:00
Juglar del Viento
Moderator
14 December, 2016, 12:51 PM UTC

Lord Julian

im afraid the second does not include a second sage

you receive an offert x2 or x3 times but sage only its include in the first purchase you do. the second and the third includes the same packages of troops booster and resources but not the sage.

i think this item only can be purchased by one time but not sure at all.

sorry for the inconveniences.

Regards


Resistance Is Futile
UTC +1:00
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