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missing sage, false reports of new letters

2 Replies
lee
5 October, 2016, 6:08 PM UTC

Hi 

  I am hoping someone could help, I tried other ways to get this to stormfall but it would not let me send so here goes. My sage is awol got it on the 02/10/2016 with a offer. logged in to find it missing thats on server 3 also I have notifications saying i have 2 new letters which i cannot find I even deleted them all and still says I have 2 new letters. I also have this letter problem but with advisers scribe on server 1 and grand marshal on server 2, the letters I can live with but want to know what happend to sage.

Thanks in advance 

Lee 
UTC +1:00
brunsonthomas
Moderator
5 October, 2016, 6:38 PM UTC

lee said:


Hi 

  I am hoping someone could help, I tried other ways to get this to stormfall but it would not let me send so here goes. My sage is awol got it on the 02/10/2016 with a offer. logged in to find it missing thats on server 3 also I have notifications saying i have 2 new letters which i cannot find I even deleted them all and still says I have 2 new letters. I also have this letter problem but with advisers scribe on server 1 and grand marshal on server 2, the letters I can live with but want to know what happend to sage.

Thanks in advance 

Lee 

If your Sage is missing and you have closed the game, cleared your browser cache, close your browser restart the browser and restart the game. Your Sage should be there unless you are talking about the second Sage you can only purchase to use for a week. If your sage is totally missing contact support at http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

Be sure to include screen shots of where the Sage belongs to make it easier for support to help you.

UTC +5:00
Juglar del Viento
Moderator
6 October, 2016, 10:19 AM UTC

lee said:


Hi 

  I am hoping someone could help, I tried other ways to get this to stormfall but it would not let me send so here goes. My sage is awol got it on the 02/10/2016 with a offer. logged in to find it missing thats on server 3 also I have notifications saying i have 2 new letters which i cannot find I even deleted them all and still says I have 2 new letters. I also have this letter problem but with advisers scribe on server 1 and grand marshal on server 2, the letters I can live with but want to know what happend to sage.

Thanks in advance 

Lee 

about the sage, try to look for it on black market, miscellanea tab and then special tab. Should be the first item on first page.

u also can active it through ur hero interface at top left part of the screen

about the letters, all we have them...is a glich and devs are aware of it and will be fixed very soon

regards

Resistance Is Futile
UTC +1:00
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