Downed Servers 04.-05.08.

6 Replies
Drogar61
5 August, 2016, 4:11 AM UTC

I believe that my hour worth at least 2$.

For 5+ hours I expect voucher on 10$ to buy offer what I need/want as kind gestures.

UTC +0:00
Aaron KT3
5 August, 2016, 4:17 AM UTC
Will players be credited with their Daily Loyalty Roll or back to first day?
Aaron
UTC +0:00
Alyona Kolomiitseva
Community Manager
5 August, 2016, 7:58 AM UTC
Aaron KT3 said:

Will players be credited with their Daily Loyalty Roll or back to first day?
The downtime was short. All requests will be investigated individually.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Gwydion Hawtrow
5 August, 2016, 11:08 AM UTC
Aaron KT3 said:

Will players be credited with their Daily Loyalty Roll or back to first day?
It appears that you will lose the loyalty roll and 10 hours of downtime is a short time when people have real lives to live also and plarium must figure you will skip work to play their game because they can not keep their servers running for your convenience. Support does not care.
UTC +5:00
Drogar61
5 August, 2016, 11:18 AM UTC
Alyona Kolomiitseva said:

Aaron KT3 said:

Will players be credited with their Daily Loyalty Roll or back to first day?
The downtime was short. All requests will be investigated individually.
Downtime was longer than last time and it wasn't short. This time Forum was downed too. Please check such things before any answer.
UTC +0:00
Aaron KT3
5 August, 2016, 11:50 AM UTC
Alyona Kolomiitseva said:

Aaron KT3 said:

Will players be credited with their Daily Loyalty Roll or back to first day?
The downtime was short. All requests will be investigated individually.
Great.  Plarium claims 12 million players and each claim with be investigated individually.  I can see that is going to happen!  More "Airplane" noises.
Aaron
UTC +0:00
Alyona Kolomiitseva
Community Manager
8 August, 2016, 9:50 AM UTC
Drogar61 said:

Alyona Kolomiitseva said:

Aaron KT3 said:

Will players be credited with their Daily Loyalty Roll or back to first day?
The downtime was short. All requests will be investigated individually.
Downtime was longer than last time and it wasn't short. This time Forum was downed too. Please check such things before any answer.
If you had any losses and need a compensation, please contact Support Team.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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