Missing Buttons in Settlements (Capture, Spy and others)

2 Replies
kayebrooke15
22 May, 2016, 12:38 AM UTC

Greetings!


I would like to ask your assistance regarding this problem. I cannot capture, spy and reinforce settlements. Buttons are missing. i tried to clear my browsing history and login again but nothing happens. My internet connection is good. Please help.


Please see screenshot about the problem http://bit.ly/1VeE81y or https://gyazo.com/82dfd6c04941c9b8b84d1170bde6804f


Thank you!

UTC +8:00
Vladimir Stojanovic
22 May, 2016, 7:28 AM UTC

Lord first clear browsing data from your web browser ( please make sure you have cleared: cookies and cached images and files ). Then restart web browser, if you still have same issue try with diffrent web browser and make sure you have latest adobe flash player.
If this does not help, please submit your problem to Help Desk so that Plarium team could investigate issue and better assist you in resolving.

UTC +2:00
Alyona Kolomiitseva
Community Manager
23 May, 2016, 8:31 AM UTC
Hi. Did you resolve  the issue by now? Clearing cache is a good advice in your case
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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