Loyalty Reward

4 Replies
stormwatcher
6 May, 2016, 1:21 PM UTC

Your loyalty reward for your server not running just eliminated my 30 day paragon purchase and yes I have put a ticket in

UTC +0:00
D.a.M. Freya
6 May, 2016, 2:42 PM UTC
I received a letter on each of my castles in each of the two servers i play in saying I would get a reward package for them driving me insane. However, I have yet to receive it.
Freya
UTC +5:00
Ichezis
6 May, 2016, 3:24 PM UTC

Dear lord and lady,

The Loyalty Roll should've been put back to it's original state.
If this is not the case, please inform at the Help Desk.

Plarium Global Moderator; "We can't help everyone, but everyone can help someone."
UTC +2:00
stormwatcher
6 May, 2016, 3:34 PM UTC

SlopranoDark said:


Dear lord and lady,

The Loyalty Roll should've been put back to it's original state.
If this is not the case, please inform at the Help Desk.

It was not the loyalty roll -- it was the loyalty reward for suffering through not being able to log in due DNS error. I had 7 days remaining on my 30 day purchase early this morning and they after the in-game message -- it was gone.


And as I stated, yes I did put in a request but during this daily league quest of raiding I had to enable a 7 day which I did not want to do
UTC +0:00
Ichezis
8 May, 2016, 1:35 PM UTC

stormwatcher said:


SlopranoDark said:


Dear lord and lady,

The Loyalty Roll should've been put back to it's original state.
If this is not the case, please inform at the Help Desk.

It was not the loyalty roll -- it was the loyalty reward for suffering through not being able to log in due DNS error. I had 7 days remaining on my 30 day purchase early this morning and they after the in-game message -- it was gone.


And as I stated, yes I did put in a request but during this daily league quest of raiding I had to enable a 7 day which I did not want to do

Lord stormwatcher,

I apologize, it seems I have misread the problem!
Either way, I do recommend you to await the reply of a support member and see if they can solve it.

I hope it'll be fixed for you!
Good luck.

Plarium Global Moderator; "We can't help everyone, but everyone can help someone."
UTC +2:00
1719563 users registered; 42337 topics; 270175 posts; our newest member:kt