Jun 1, 2017, 22:1306/01/17
06/13/14
104
ANOTHER PLARIUM RIP OFF
OFFER IN THE BANK WINDOW
WHAT YOU ACTUALLY GET -- NOTE THE DIFFERENCE IN THE SAPPHIRE AMOUNT
CONGRATULATIONS WE RIPPED YOU OFF FOR 5610 SAPPHIRES
ANOTHER PLARIUM RIP OFF
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Moderators for Stormfall: Age of War wanted
Jun 1, 2017, 23:3606/01/17
Jun 1, 2017, 23:37(edited)
07/11/13
192
false advertisement....
not cool
Jun 2, 2017, 00:4106/02/17
10/21/14
127
Did you purchase these saphires with euros or another currency than American Dollars?
Jun 2, 2017, 03:5406/02/17
03/20/14
493
DrFondles said:
Did you purchase these saphires with euros or another currency than American Dollars?
The last time i spoke to Zapelo im sure he said he was in England.
As a mod if you dont know then you should look and learn about it.
The pic shows GBP for the temp castle skin, SO the rest will be GBP as well, And that is England money and no not american money.
Jun 2, 2017, 03:5806/02/17
10/21/14
127
Sorry was just browsing through some posts while I was in the rail pit. Didn't look to hard and that's my fault. All sapphire packages are based off US Dollars.
BiohazarDModerator
Jun 2, 2017, 05:2406/02/17
10/04/13
3781
zapelo said:
You should submit a ticket to support, maybe it was just a glitch or something.OFFER IN THE BANK WINDOW
WHAT YOU ACTUALLY GET -- NOTE THE DIFFERENCE IN THE SAPPHIRE AMOUNT
CONGRATULATIONS WE RIPPED YOU OFF FOR 5610 SAPPHIRES
Jun 2, 2017, 09:1706/02/17
06/13/14
104
And how do i reach the support page to submit the ticket?
BiohazarDModerator
Jun 2, 2017, 09:2506/02/17
10/04/13
3781
zapelo said:
And how do i reach the support page to submit the ticket?
Oh wow they changed the system again lol. Here's a link to the submit page:
https://plariumsupport.zendesk.com/hc/en-us/requests/newJun 2, 2017, 10:3406/02/17
06/13/14
104
Thanks man..... submitted lets see what will they do?
Jun 2, 2017, 10:5206/02/17
10/31/14
1897
zapelo said:
Thanks man..... submitted lets see what will they do?These issue will be solved, and you are likely to receive all those lost items. Remember to Include as many screenshot in your ticket. Be precise and explain everything. They might even reward you a little extra if you are nice.
Alina BrightAdmin
Jun 2, 2017, 11:2706/02/17
03/01/16
5810
Lords and Ladies, this unpleasant issue has been fixed. Please accept our apologies this this confusion.
BiohazarDModerator
Jun 4, 2017, 19:1706/04/17
10/04/13
3781
Oracle said:
Haha I've never heard of them giving anyone an extra reward but I guess there's a first time for everything :Pzapelo said:Thanks man..... submitted lets see what will they do?These issue will be solved, and you are likely to receive all those lost items. Remember to Include as many screenshot in your ticket. Be precise and explain everything. They might even reward you a little extra if you are nice.
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