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Sep 16, 2017, 16:5709/16/17
2

Wheel of Fortune

It has been stuck giving me the same discount for over a week.
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10
Comments
Sep 18, 2017, 15:3709/18/17
02/29/16
2647

tdogg said:


It has been stuck giving me the same discount for over a week.

Hello.

The fact that the Wheel of Fortune is now stuck for some players is not the way we want this feature to work. The main idea of this feature is that the Offers are changing. That's why I forwarded the feedback to devs that we started to receive many complaints from players about the recurrent Offers.

Devs now are checking again what could cause this issue. I hope they will get it completely fixed this time, and the Wheel of Fortune will work as expected soon. 

Devs will finish their analyze this week. I'll keep you updated.

Sep 20, 2017, 12:3709/20/17
11/08/14
35
it changed today  first time over long long period. i'm happy to see different offer today :)
Sep 20, 2017, 12:5309/20/17
08/30/17
221

wildaxeman said:


it changed today  first time over long long period. i'm happy to see different offer today :)
Happy to hear this thanks for your feedback - pls let us know if the issue will appear again.
Best regards!
Bogdan

Sep 21, 2017, 12:1309/21/17
11/08/14
35
today wheel is exatly same as yesterday. it is only second day, but still i'm afraid, issue is not fixed. it happened before that after "fixing bug" it comes back next day or 2 days later.
Sep 21, 2017, 14:1909/21/17
02/29/16
2647

wildaxeman said:


today wheel is exatly same as yesterday. it is only second day, but still i'm afraid, issue is not fixed. it happened before that after "fixing bug" it comes back next day or 2 days later.

Hi!

It is too early to make an exhaustive assessment, My Lord. Please keep an eye on it over the next few days and let us know if the situation has improved! Keep in mind that you might still get discounts on the same item at times, but those should not be as frequent as before.

Sep 21, 2017, 16:1309/21/17
03/24/17
11
I've had the same offer for close to 3 weeks at this point, that I know about could be longer and I didn't notice.  I sent it to support more than a week ago and got back a reply that the system wasn't at fault and there was nothing they could do to influence the wheel.  Seems it's not a problem that the only offer I get daily is scrolls for sapphires.  Before the "fix" it was stuck on resources at least those were really useful.
Sep 22, 2017, 18:1509/22/17
02/29/16
2647
Clashfan said:

I've had the same offer for close to 3 weeks at this point, that I know about could be longer and I didn't notice.  I sent it to support more than a week ago and got back a reply that the system wasn't at fault and there was nothing they could do to influence the wheel.  Seems it's not a problem that the only offer I get daily is scrolls for sapphires.  Before the "fix" it was stuck on resources at least those were really useful.
Hello! The main bug with the Wheel of Fortune was fixed. Please, wait a bit. I'm sure you'll get the offer which you need very soon ;)
Sep 23, 2017, 17:0209/23/17
11/08/14
35
4-th day ressources discount.  defenatly not fixed.
Sep 25, 2017, 00:3609/25/17
11/08/14
35
still no change. same discount. wheel is not fixed. i STRONGLY suggest devs to remove that feature, since it is not working and it is unfair to players to get same wheel outcome.
Sep 25, 2017, 07:4609/25/17
08/30/17
221

wildaxeman said:


still no change. same discount. wheel is not fixed. i STRONGLY suggest devs to remove that feature, since it is not working and it is unfair to players to get same wheel outcome.

Hi!

Don't know why this is happen again, maybe is and issue with your account which must be investigated individual, so I recommend to you to send a ticket to Plarium Support https://plariumsupport.zendesk.com/hc/en-us/requests/new


Best regards and hope Support will solve your issue soon!

Bogdan

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