Nov 10, 2020, 15:3711/10/20
And...please take a look how should be created a bug report :
https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/
In that way the next time you can forward us all the details for investigate better your issue !
Thank you and i wish you a good day !