BRAWL REWARD BROKEN

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Moderators for Stormfall: Age of War wanted

Active

Sep 10, 2020, 09:0909/10/20

12/23/14

BRAWL REWARD BROKEN

WE cant CLAIM REWRD! As u can see all packeges are selected but they are mixed up and when this happen the reward cant be claimed.

As u can see the unit order is not correct

Comments

MicModerator

Sep 10, 2020, 12:4609/10/20

02/22/19

1351

Hello my Lord , is not a bug...

when you open the Brawl Tournament...

Don't click soon the button '' Claim all Rewards'', but ..scroll down the button and claim the rewards stage by stage ,selecting the units which you want and click '' claim reward ''.

You will see it works !

Wish you a good game and good battles !

Carbon

Sep 10, 2020, 14:3609/10/20

Sep 11, 2020, 08:49(edited)

12/24/14

We sellect the units but wont work.Check the photo again and loock at the unit order !!!

[Edited] Hi! Please don't insult our moderators in any way. This is a warning this time. Thanks for your understanding!

Mark ROMANIA

Sep 10, 2020, 14:4809/10/20

11/27/14

499

Mic999 said:

Hello my Lord , is not a bug...

when you open the Brawl Tournament...

Don't click soon the button '' Claim all Rewards'', but ..scroll down the button and claim the rewards stage by stage ,selecting the units which you want and click '' claim reward ''.

You will see it works !

Wish you a good game and good battles !

Did u even see the photo or we need to put arrows on every liitle thing !

Wesley Pringle

Sep 10, 2020, 15:4909/10/20

02/22/16

1844

Maybe instead you should pay attention to what is posted when we try and help instead of insulting

MIC999 said to collect them in the information area one at a time after picking the units you want either offense or defense.

Then after you have claimed the units then go to the collect rewards to finish the brawl.

Mark ROMANIA

Sep 10, 2020, 16:0309/10/20

11/27/14

499

Wesley Pringle said:

Maybe instead you should pay attention to what is posted when we try and help instead of insulting
MIC999 said to collect them in the information area one at a time after picking the units you want either offense or defense.
Then after you have claimed the units then go to the collect rewards to finish the brawl.

Mark ROMANIA

Sep 10, 2020, 16:0509/10/20

11/27/14

499

Wesley Pringle said:

Maybe instead you should pay attention to what is posted when we try and help instead of insulting
MIC999 said to collect them in the information area one at a time after picking the units you want either offense or defense.
Then after you have claimed the units then go to the collect rewards to finish the brawl.

I know that we can collect one at the time....but OUR POST was because the CLAIM ALL DONT WORK!

Wesley Pringle

Sep 10, 2020, 16:4209/10/20

02/22/16

1844

yeah ok whatever

Mark ROMANIA

Sep 10, 2020, 18:4509/10/20

Sep 11, 2020, 08:47(edited)

11/27/14

499

Alina,

Please take this issue.

[Edited] Hi! Please don't insult our moderators in any way. This is a warning this time. Thanks for your understanding!

AlinaCommunity Manager

Sep 11, 2020, 08:5209/11/20

05/21/19

3510

Mark ROMANIA said:

Alina,

Please take this issue.

[Edited] Hi! Please don't insult our moderators in any way. This is a warning this time. Thanks for your understanding!

Hello, Mark ROMANIA! Thanks for sharing your screenshots with us. We've never received any similar complaints. Could you please describe your actions step by step?

Also, are you sure you've checked all the boxes before claiming your rewards? As far as I can see, not all packages are chosen.

Besides, why do you think that the reward categories are wrongly placed? Thanks in advance for your reply!

Crucisatorul

Sep 11, 2020, 12:4509/11/20

11/27/17

This is the NORMAL unit reward order. U can see the difference

Crucisatorul

Sep 11, 2020, 12:4709/11/20

11/27/17

Alina said:

Mark ROMANIA said:

Alina,

Please take this issue.

[Edited] Hi! Please don't insult our moderators in any way. This is a warning this time. Thanks for your understanding!
Hello, Mark ROMANIA! Thanks for sharing your screenshots with us. We've never received any similar complaints. Could you please describe your actions step by step?

Also, are you sure you've checked all the boxes before claiming your rewards? As far as I can see, not all packages are chosen.

Besides, why do you think that the reward categories are wrongly placed? Thanks in advance for your reply!

Hi Alina,

I think the issue is only on not very active accounts that didnt collect 2 BRAWL rewards.

Crucisatorul

Sep 11, 2020, 12:5209/11/20

11/27/17

This is THE BUG. This is the exemple that the unit order is not right and we cant collect the reward.

Active

Sep 11, 2020, 13:0509/11/20

12/23/14

Unit order mixed up

Oracle

Sep 13, 2020, 07:4409/13/20

10/31/14

1897

Wesley Pringle said:

yeah ok whatever

A customer is always right.

Thank you Alina for mediating this issue. I was about to report the same problem. The issue is caused by brawl categories being mixed up when you want to claim all units. So units normally earned at stage 3 will appear in stage 7 for example. It seems to be a visual bug, which is fixed after a refresh sometimes

Wesley Pringle

Sep 13, 2020, 13:0509/13/20

Sep 13, 2020, 13:21(edited)

02/22/16

1844

Oracle said:

Wesley Pringle said:

yeah ok whatever

A customer is always right.
Thank you Alina for mediating this issue. I was about to report the same problem. The issue is caused by brawl categories being mixed up when you want to claim all units. So units normally earned at stage 3 will appear in stage 7 for example. It seems to be a visual bug, which is fixed after a refresh sometimes

Yeah I disagree with the assumption That a customer is always Right when they are wrong they are not right ! I had already suggested Clearing browser Cache and resetting game to the Posters in PM

They said they had tried this.

Also Several times I have requested proper procedure for posting a Bug report be followed if they want this looked into But has not been followed even though I provided this Link https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/

As I had explained without complete information Plarium can not look into anything!

Being a Customer has no bearing on being right or wrong. Facts are the only real measure of being correct ! With that in Mind your posting serves no purpose other than to stir trouble and has no bearing on the subject matter so I warn you do not take this off topic ! And also about discussing moderation which you have been warned several times about !

Mark ROMANIA

Sep 14, 2020, 21:3509/14/20

11/27/14

499

Westley,

Remeber this : I never talk if I am not sure !

And just for your knowledge, I am an Automation Engineer...so I know programming to.

Wesley Pringle

Sep 15, 2020, 11:2209/15/20

02/22/16

1844

Remember this Please My Name isn't Westley I'm also an ex CNC programer and machinist I don't see the relevance.

Remember this Mark Bug reports require the information in this Link https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/

I have asked You and some of your members to provide the information more than once and as of yet none of your league have done this !

Therefore this topic is closed. As this seems to be a matter of maybe you and your league not comprehending the mechanics as no one else seems to be having these problems.

In the future if you want to report a bug report then the required information must be submitted otherwise it can not be properly looked into.

AlinaCommunity Manager

Sep 22, 2020, 08:3209/22/20

05/21/19

3510

Hi, guys! Something might be wrong here. I've received more reports on this issue. We'll check it out, thank you!

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You cannot post comments.","title":"BRAWL REWARD BROKEN","authorRole":"","contentDraftJs":"","contentHtml":"<img src=\"//cnt-forum.plarium.com/file.bmp?g=d8ab3b05-a698-4d41-ab11-d771b313d6b7\"><br><br><img src=\"//cnt-forum.plarium.com/file.bmp?g=63726ff2-49f7-4985-bcc8-8273e7e021f2\"><br><p><span style=\"color: rgb(255, 255, 0);\"><br>WE cant CLAIM REWRD! As u can see all packeges are selected but they are mixed up and when this happen the reward cant be claimed.</span></p><img src=\"//cnt-forum.plarium.com/file.bmp?g=ccdd1b3e-9bb0-4475-a413-4817cea25f77\"><span style=\"color: rgb(255, 255, 0);\"><br>As u can see the unit order is not correct </span>","createdDate":"1599728940000","folderId":"50","id":"203276","authorId":"148623","authorRegistered":"1419344916183","authorName":"Active","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7590840.jpeg?v=1517181219"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"574","commentsCount":"18","likesCount":"0","authorCommentsCount":"4","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfall-age-of-war/50_bug-reports/203276_brawl-reward-broken-3/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/7378513/","commentUrl":"/forum/en/comment/topic_808335/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello my Lord , \ris not a bug...</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">\r</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">when you open the Brawl Tournament...\r</span></p><img src=\"//cnt-forum.plarium.com/file.bmp?g=2cd42167-87a9-4848-a2c3-cdf3f56979c8\"><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br></span><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">\r\r</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Don't click  soon the button '' Claim all Rewards'', but ..scroll down the button and claim the rewards stage by stage ,selecting the units which you want and click  '' claim  reward ''.</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br></span><img src=\"//cnt-forum.plarium.com/file.bmp?g=f640d6b7-868e-4ca1-8eef-4f5e69092d9a\"><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br>\r</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">You will see it works !\r</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">\r</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Wish you a good game and good battles !<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"></span></p>","userRegistered":"1550858952113","userCommentsCount":"1351","userName":"Mic","createdDate":"1599742006790","editedDate":"0","id":"808335","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808335","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9468513/","commentUrl":"/forum/en/comment/topic_808397/"},"strings":{"userRole":"","userId":"9468513","contentDraftJs":"","contentHtml":"<p>We sellect the units but wont work.Check the photo again and loock at the unit order !!!</p><br><p><span style=\"font-style: italic;\">[Edited] Hi! Please don't insult our moderators in any way. This is a warning this time. Thanks for your understanding! </span></p>","userRegistered":"1419447554393","userCommentsCount":"1","userName":"Carbon ","createdDate":"1599748571747","editedDate":"1599814160193","id":"808397","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"808397","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/108220/","commentUrl":"/forum/en/comment/topic_808404/"},"strings":{"userRole":"","userId":"108220","contentDraftJs":"","contentHtml":"<p>Mic999 said:</p><br><blockquote><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello my Lord , \nis not a bug...</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">\n</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">when you open the Brawl Tournament...\n</span></p><img src=\"//cnt-forum.plarium.com/file.bmp?g=2cd42167-87a9-4848-a2c3-cdf3f56979c8\"><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br></span><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">\n\n</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Don't click  soon the button '' Claim all Rewards'', but ..scroll down the button and claim the rewards stage by stage ,selecting the units which you want and click  '' claim  reward ''.</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br></span><img src=\"//cnt-forum.plarium.com/file.bmp?g=f640d6b7-868e-4ca1-8eef-4f5e69092d9a\"><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br>\n</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">You will see it works !\n</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">\n</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Wish you a good game and good battles !<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"></span></p></blockquote><br><img src=\"//cnt-forum.plarium.com/file.bmp?g=97e88478-d333-454b-8bf8-416e336b2e38\"><br><br>Did u even see the photo or we need to put arrows on every liitle thing ! ","userRegistered":"1417057743700","userCommentsCount":"499","userName":"Mark ROMANIA","createdDate":"1599749328583","editedDate":"0","id":"808404","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9f0df388-1f55-4243-acf2-5e7aa04e4744"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808404","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1162852/","commentUrl":"/forum/en/comment/topic_808441/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<p>Maybe instead you should pay attention to what is posted when we try and help instead of insulting</p><p> MIC999 said to collect them in the information area one at a time after picking the units you want  either offense or defense. </p><p>Then after you have  claimed the units  then go to the collect rewards to finish the brawl.</p><br>","userRegistered":"1456103790537","userCommentsCount":"1844","userName":"Wesley Pringle","createdDate":"1599752988743","editedDate":"0","id":"808441","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808441","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/108220/","commentUrl":"/forum/en/comment/topic_808451/"},"strings":{"userRole":"","userId":"108220","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Wesley Pringle said:</div><br><blockquote><p>Maybe instead you should pay attention to what is posted when we try and help instead of insulting</p><p> MIC999 said to collect them in the information area one at a time after picking the units you want  either offense or defense. </p><p>Then after you have  claimed the units  then go to the collect rewards to finish the brawl.</p><br></blockquote><img src=\"//cnt-forum.plarium.com/file.bmp?g=51db785c-fbc5-400d-ab4f-9d1cbbe03874\"><br>","userRegistered":"1417057743700","userCommentsCount":"499","userName":"Mark ROMANIA","createdDate":"1599753808870","editedDate":"0","id":"808451","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9f0df388-1f55-4243-acf2-5e7aa04e4744"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808451","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/108220/","commentUrl":"/forum/en/comment/topic_808452/"},"strings":{"userRole":"","userId":"108220","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Wesley Pringle said:</div><br><blockquote><p>Maybe instead you should pay attention to what is posted when we try and help instead of insulting</p><p> MIC999 said to collect them in the information area one at a time after picking the units you want  either offense or defense. </p><p>Then after you have  claimed the units  then go to the collect rewards to finish the brawl.</p><br></blockquote>I know that we can collect one at the time....but OUR POST was because the CLAIM ALL DONT WORK!","userRegistered":"1417057743700","userCommentsCount":"499","userName":"Mark ROMANIA","createdDate":"1599753916653","editedDate":"0","id":"808452","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9f0df388-1f55-4243-acf2-5e7aa04e4744"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808452","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1162852/","commentUrl":"/forum/en/comment/topic_808476/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/face.png\" class=\"smiles postImage\"> yeah  ok  whatever ","userRegistered":"1456103790537","userCommentsCount":"1844","userName":"Wesley Pringle","createdDate":"1599756173213","editedDate":"0","id":"808476","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808476","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/108220/","commentUrl":"/forum/en/comment/topic_808535/"},"strings":{"userRole":"","userId":"108220","contentDraftJs":"","contentHtml":"<p>Alina,</p><br><p>Please take this issue.</p><br><br><p><span style=\"font-style: italic;\">[Edited] Hi! Please don't insult our moderators in any way. This is a warning this time. Thanks for your understanding! </span></p><br>","userRegistered":"1417057743700","userCommentsCount":"499","userName":"Mark ROMANIA","createdDate":"1599763546327","editedDate":"1599814048887","id":"808535","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9f0df388-1f55-4243-acf2-5e7aa04e4744"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"808535","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8349556/","commentUrl":"/forum/en/comment/topic_808682/"},"strings":{"userRole":"Community Manager","userId":"8349556","contentDraftJs":"","contentHtml":"<p>Mark ROMANIA said:</p><br><blockquote><p>Alina,</p><br><p>Please take this issue.</p><br><br><p><span style=\"font-style: italic;\">[Edited] Hi! Please don't insult our moderators in any way. This is a warning this time. Thanks for your understanding! </span></p></blockquote><p>Hello, Mark ROMANIA! <span style=\"color: inherit;\">Thanks for sharing your screenshots with us. We've never received any similar complaints. Could you please describe your actions step by step?</span></p><br><p>Also, are you sure you've checked all the boxes before claiming your rewards? As far as I can see, not all packages are chosen. </p><br><p>Besides, why do you think that the reward categories are wrongly placed? Thanks in advance for your reply!</p>","userRegistered":"1558436305437","userCommentsCount":"3510","userName":"Alina","createdDate":"1599814373380","editedDate":"0","id":"808682","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/52404035.jpeg.jpeg?v=1611850237"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808682","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1830272/","commentUrl":"/forum/en/comment/topic_808727/"},"strings":{"userRole":"","userId":"1830272","contentDraftJs":"","contentHtml":"<img src=\"//cnt-forum.plarium.com/file.bmp?g=b149db32-d50d-4b05-ad6d-496e83ace0ba\"><br><br><br>This is the NORMAL unit reward order. U can see the difference","userRegistered":"1511818655583","userCommentsCount":"3","userName":"Crucisatorul","createdDate":"1599828316793","editedDate":"0","id":"808727","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/36376590.jpeg?v=1541033319"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808727","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1830272/","commentUrl":"/forum/en/comment/topic_808728/"},"strings":{"userRole":"","userId":"1830272","contentDraftJs":"","contentHtml":"<p>Alina said:</p><br><blockquote><p>Mark ROMANIA said:</p><br><blockquote><p>Alina,</p><br><p>Please take this issue.</p><br><br><p><span style=\"font-style: italic;\">[Edited] Hi! Please don't insult our moderators in any way. This is a warning this time. Thanks for your understanding! </span></p></blockquote><p>Hello, Mark ROMANIA! <span style=\"color: inherit;\">Thanks for sharing your screenshots with us. We've never received any similar complaints. Could you please describe your actions step by step?</span></p><br><p>Also, are you sure you've checked all the boxes before claiming your rewards? As far as I can see, not all packages are chosen. </p><br><p>Besides, why do you think that the reward categories are wrongly placed? Thanks in advance for your reply!</p></blockquote><p>Hi Alina, </p>I think the issue is only on not very active accounts that didnt collect 2 BRAWL rewards.","userRegistered":"1511818655583","userCommentsCount":"3","userName":"Crucisatorul","createdDate":"1599828435967","editedDate":"0","id":"808728","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/36376590.jpeg?v=1541033319"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808728","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1830272/","commentUrl":"/forum/en/comment/topic_808729/"},"strings":{"userRole":"","userId":"1830272","contentDraftJs":"","contentHtml":"<img src=\"//cnt-forum.plarium.com/file.bmp?g=18fe9ea6-0a31-407e-9b23-f4d42355917c\"><br>This is THE BUG. This is the exemple that the unit order is not right and we cant collect the reward.","userRegistered":"1511818655583","userCommentsCount":"3","userName":"Crucisatorul","createdDate":"1599828744307","editedDate":"0","id":"808729","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/36376590.jpeg?v=1541033319"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808729","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/148623/","commentUrl":"/forum/en/comment/topic_808731/"},"strings":{"userRole":"","userId":"148623","contentDraftJs":"","contentHtml":"<img src=\"//cnt-forum.plarium.com/file.bmp?g=65875442-096e-4dbd-9cd0-a74967616dfe\"><br>Unit order mixed up","userRegistered":"1419344916183","userCommentsCount":"4","userName":"Active","createdDate":"1599829507577","editedDate":"0","id":"808731","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7590840.jpeg?v=1517181219"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808731","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/182673/","commentUrl":"/forum/en/comment/topic_808966/"},"strings":{"userRole":"","userId":"182673","contentDraftJs":"","contentHtml":"<p>Wesley Pringle said:</p><br><blockquote><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/face.png\" class=\"smiles postImage\"> yeah  ok  whatever </blockquote><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/face.png\" class=\"smiles postImage\"><br><br><p>A customer is always right. </p><p>Thank you Alina for mediating this issue. I was about to report the same problem. The issue is caused by brawl categories being mixed up when you want to claim all units. So units normally earned at stage 3 will appear in stage 7 for example.  It seems to be a visual bug, which is fixed after a refresh sometimes<br></p>","userRegistered":"1414784932233","userCommentsCount":"1897","userName":"Oracle","createdDate":"1599983046350","editedDate":"0","id":"808966","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/6449974.jpeg?v=1633425347"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808966","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1162852/","commentUrl":"/forum/en/comment/topic_808997/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<p>Oracle said:</p><br><blockquote><p>Wesley Pringle said:</p><br><blockquote><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/face.png\" class=\"smiles postImage\"> yeah  ok  whatever </blockquote><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/face.png\" class=\"smiles postImage\"><br><br><p>A customer is always right. </p><p>Thank you Alina for mediating this issue. I was about to report the same problem. The issue is caused by brawl categories being mixed up when you want to claim all units. So units normally earned at stage 3 will appear in stage 7 for example.  It seems to be a visual bug, which is fixed after a refresh sometimes<br></p></blockquote><p>Yeah  I disagree with the assumption That a customer is always Right  when they are wrong they are not right ! I had already suggested Clearing browser Cache and resetting game to the Posters in PM </p><p>They said they had tried this. </p><p>Also Several times I have requested  proper procedure for posting a Bug report be followed if they want this looked into But has not been followed even though I provided this Link  <a href=\"//plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/\" target=\"_blank\">https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/</a> </p><p>As I had explained without complete information Plarium can not look into anything!</p><br><p>Being a Customer has no bearing on being right or wrong. Facts are the only real measure of being correct ! With that in Mind your posting serves no purpose other than to stir trouble and has no bearing on the subject matter  so I warn you do not take this off topic ! And also about discussing moderation which you have been warned several times about !</p><br>","userRegistered":"1456103790537","userCommentsCount":"1844","userName":"Wesley Pringle","createdDate":"1600002350427","editedDate":"1600003266523","id":"808997","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"808997","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/108220/","commentUrl":"/forum/en/comment/topic_809285/"},"strings":{"userRole":"","userId":"108220","contentDraftJs":"","contentHtml":"<p>Westley, </p><p>Remeber this : I never talk if I am not sure !</p><p>And just for your knowledge, I am an Automation Engineer...so I know programming to.</p>","userRegistered":"1417057743700","userCommentsCount":"499","userName":"Mark ROMANIA","createdDate":"1600119330387","editedDate":"0","id":"809285","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9f0df388-1f55-4243-acf2-5e7aa04e4744"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"809285","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1162852/","commentUrl":"/forum/en/comment/topic_809399/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<p>Remember this Please My Name isn't Westley I'm also an ex CNC programer and machinist I don't see the relevance.</p><p>Remember this  Mark Bug reports require the information in this Link <a href=\"//plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/\" target=\"_blank\">https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/</a>  </p><p>I have asked You and some of your members to provide the information more than once and as of yet none of your league have done this ! </p><p>Therefore this topic is closed. As this seems to be a matter of maybe you and your league not comprehending the  mechanics as no one else seems to be having these problems.   </p>In the future if you want to report a bug report  then the required information must be submitted otherwise it can not be properly looked into. ","userRegistered":"1456103790537","userCommentsCount":"1844","userName":"Wesley Pringle","createdDate":"1600168975877","editedDate":"0","id":"809399","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"809399","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8349556/","commentUrl":"/forum/en/comment/topic_811769/"},"strings":{"userRole":"Community Manager","userId":"8349556","contentDraftJs":"","contentHtml":"<p>Hi, guys! Something might be wrong here. I've received more reports on this issue. We'll check it out, thank you! </p>","userRegistered":"1558436305437","userCommentsCount":"3510","userName":"Alina","createdDate":"1600763559403","editedDate":"0","id":"811769","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/52404035.jpeg.jpeg?v=1611850237"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"811769","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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As u can see all packeges are selected but they are mixed up and when this happen the reward cant be claimed.</span></p><img src=\"//cnt-forum.plarium.com/file.bmp?g=ccdd1b3e-9bb0-4475-a413-4817cea25f77\"><span style=\"color: rgb(255, 255, 0);\"><br>As u can see the unit order is not correct </span>","createdDate":"1599728940000","folderId":"50","id":"203276","authorId":"148623","authorRegistered":"1419344916183","authorName":"Active","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7590840.jpeg?v=1517181219"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"574","commentsCount":"18","likesCount":"0","authorCommentsCount":"4","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfall-age-of-war/50_bug-reports/203276_brawl-reward-broken-3/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/7378513/","commentUrl":"/forum/en/comment/topic_808335/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello my Lord , \ris not a bug...</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">\r</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">when you open the Brawl Tournament...\r</span></p><img src=\"//cnt-forum.plarium.com/file.bmp?g=2cd42167-87a9-4848-a2c3-cdf3f56979c8\"><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br></span><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">\r\r</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Don't click  soon the button '' Claim all Rewards'', but ..scroll down the button and claim the rewards stage by stage ,selecting the units which you want and click  '' claim  reward ''.</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br></span><img src=\"//cnt-forum.plarium.com/file.bmp?g=f640d6b7-868e-4ca1-8eef-4f5e69092d9a\"><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br>\r</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">You will see it works !\r</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">\r</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Wish you a good game and good battles !<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"></span></p>","userRegistered":"1550858952113","userCommentsCount":"1351","userName":"Mic","createdDate":"1599742006790","editedDate":"0","id":"808335","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808335","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9468513/","commentUrl":"/forum/en/comment/topic_808397/"},"strings":{"userRole":"","userId":"9468513","contentDraftJs":"","contentHtml":"<p>We sellect the units but wont work.Check the photo again and loock at the unit order !!!</p><br><p><span style=\"font-style: italic;\">[Edited] Hi! Please don't insult our moderators in any way. This is a warning this time. Thanks for your understanding! </span></p>","userRegistered":"1419447554393","userCommentsCount":"1","userName":"Carbon ","createdDate":"1599748571747","editedDate":"1599814160193","id":"808397","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"808397","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/108220/","commentUrl":"/forum/en/comment/topic_808404/"},"strings":{"userRole":"","userId":"108220","contentDraftJs":"","contentHtml":"<p>Mic999 said:</p><br><blockquote><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello my Lord , \nis not a bug...</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">\n</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">when you open the Brawl Tournament...\n</span></p><img src=\"//cnt-forum.plarium.com/file.bmp?g=2cd42167-87a9-4848-a2c3-cdf3f56979c8\"><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br></span><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">\n\n</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Don't click  soon the button '' Claim all Rewards'', but ..scroll down the button and claim the rewards stage by stage ,selecting the units which you want and click  '' claim  reward ''.</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br></span><img src=\"//cnt-forum.plarium.com/file.bmp?g=f640d6b7-868e-4ca1-8eef-4f5e69092d9a\"><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br>\n</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">You will see it works !\n</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">\n</span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Wish you a good game and good battles !<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"></span></p></blockquote><br><img src=\"//cnt-forum.plarium.com/file.bmp?g=97e88478-d333-454b-8bf8-416e336b2e38\"><br><br>Did u even see the photo or we need to put arrows on every liitle thing ! ","userRegistered":"1417057743700","userCommentsCount":"499","userName":"Mark ROMANIA","createdDate":"1599749328583","editedDate":"0","id":"808404","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9f0df388-1f55-4243-acf2-5e7aa04e4744"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808404","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1162852/","commentUrl":"/forum/en/comment/topic_808441/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<p>Maybe instead you should pay attention to what is posted when we try and help instead of insulting</p><p> MIC999 said to collect them in the information area one at a time after picking the units you want  either offense or defense. </p><p>Then after you have  claimed the units  then go to the collect rewards to finish the brawl.</p><br>","userRegistered":"1456103790537","userCommentsCount":"1844","userName":"Wesley Pringle","createdDate":"1599752988743","editedDate":"0","id":"808441","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808441","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/108220/","commentUrl":"/forum/en/comment/topic_808451/"},"strings":{"userRole":"","userId":"108220","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Wesley Pringle said:</div><br><blockquote><p>Maybe instead you should pay attention to what is posted when we try and help instead of insulting</p><p> MIC999 said to collect them in the information area one at a time after picking the units you want  either offense or defense. </p><p>Then after you have  claimed the units  then go to the collect rewards to finish the brawl.</p><br></blockquote><img src=\"//cnt-forum.plarium.com/file.bmp?g=51db785c-fbc5-400d-ab4f-9d1cbbe03874\"><br>","userRegistered":"1417057743700","userCommentsCount":"499","userName":"Mark ROMANIA","createdDate":"1599753808870","editedDate":"0","id":"808451","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9f0df388-1f55-4243-acf2-5e7aa04e4744"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808451","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/108220/","commentUrl":"/forum/en/comment/topic_808452/"},"strings":{"userRole":"","userId":"108220","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Wesley Pringle said:</div><br><blockquote><p>Maybe instead you should pay attention to what is posted when we try and help instead of insulting</p><p> MIC999 said to collect them in the information area one at a time after picking the units you want  either offense or defense. </p><p>Then after you have  claimed the units  then go to the collect rewards to finish the brawl.</p><br></blockquote>I know that we can collect one at the time....but OUR POST was because the CLAIM ALL DONT WORK!","userRegistered":"1417057743700","userCommentsCount":"499","userName":"Mark ROMANIA","createdDate":"1599753916653","editedDate":"0","id":"808452","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9f0df388-1f55-4243-acf2-5e7aa04e4744"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808452","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1162852/","commentUrl":"/forum/en/comment/topic_808476/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/face.png\" class=\"smiles postImage\"> yeah  ok  whatever ","userRegistered":"1456103790537","userCommentsCount":"1844","userName":"Wesley Pringle","createdDate":"1599756173213","editedDate":"0","id":"808476","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808476","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/108220/","commentUrl":"/forum/en/comment/topic_808535/"},"strings":{"userRole":"","userId":"108220","contentDraftJs":"","contentHtml":"<p>Alina,</p><br><p>Please take this issue.</p><br><br><p><span style=\"font-style: italic;\">[Edited] Hi! Please don't insult our moderators in any way. This is a warning this time. Thanks for your understanding! </span></p><br>","userRegistered":"1417057743700","userCommentsCount":"499","userName":"Mark ROMANIA","createdDate":"1599763546327","editedDate":"1599814048887","id":"808535","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9f0df388-1f55-4243-acf2-5e7aa04e4744"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"808535","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8349556/","commentUrl":"/forum/en/comment/topic_808682/"},"strings":{"userRole":"Community Manager","userId":"8349556","contentDraftJs":"","contentHtml":"<p>Mark ROMANIA said:</p><br><blockquote><p>Alina,</p><br><p>Please take this issue.</p><br><br><p><span style=\"font-style: italic;\">[Edited] Hi! Please don't insult our moderators in any way. This is a warning this time. Thanks for your understanding! </span></p></blockquote><p>Hello, Mark ROMANIA! <span style=\"color: inherit;\">Thanks for sharing your screenshots with us. We've never received any similar complaints. Could you please describe your actions step by step?</span></p><br><p>Also, are you sure you've checked all the boxes before claiming your rewards? As far as I can see, not all packages are chosen. </p><br><p>Besides, why do you think that the reward categories are wrongly placed? Thanks in advance for your reply!</p>","userRegistered":"1558436305437","userCommentsCount":"3510","userName":"Alina","createdDate":"1599814373380","editedDate":"0","id":"808682","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/52404035.jpeg.jpeg?v=1611850237"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808682","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1830272/","commentUrl":"/forum/en/comment/topic_808727/"},"strings":{"userRole":"","userId":"1830272","contentDraftJs":"","contentHtml":"<img src=\"//cnt-forum.plarium.com/file.bmp?g=b149db32-d50d-4b05-ad6d-496e83ace0ba\"><br><br><br>This is the NORMAL unit reward order. U can see the difference","userRegistered":"1511818655583","userCommentsCount":"3","userName":"Crucisatorul","createdDate":"1599828316793","editedDate":"0","id":"808727","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/36376590.jpeg?v=1541033319"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808727","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1830272/","commentUrl":"/forum/en/comment/topic_808728/"},"strings":{"userRole":"","userId":"1830272","contentDraftJs":"","contentHtml":"<p>Alina said:</p><br><blockquote><p>Mark ROMANIA said:</p><br><blockquote><p>Alina,</p><br><p>Please take this issue.</p><br><br><p><span style=\"font-style: italic;\">[Edited] Hi! Please don't insult our moderators in any way. This is a warning this time. Thanks for your understanding! </span></p></blockquote><p>Hello, Mark ROMANIA! <span style=\"color: inherit;\">Thanks for sharing your screenshots with us. We've never received any similar complaints. Could you please describe your actions step by step?</span></p><br><p>Also, are you sure you've checked all the boxes before claiming your rewards? As far as I can see, not all packages are chosen. </p><br><p>Besides, why do you think that the reward categories are wrongly placed? Thanks in advance for your reply!</p></blockquote><p>Hi Alina, </p>I think the issue is only on not very active accounts that didnt collect 2 BRAWL rewards.","userRegistered":"1511818655583","userCommentsCount":"3","userName":"Crucisatorul","createdDate":"1599828435967","editedDate":"0","id":"808728","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/36376590.jpeg?v=1541033319"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808728","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1830272/","commentUrl":"/forum/en/comment/topic_808729/"},"strings":{"userRole":"","userId":"1830272","contentDraftJs":"","contentHtml":"<img src=\"//cnt-forum.plarium.com/file.bmp?g=18fe9ea6-0a31-407e-9b23-f4d42355917c\"><br>This is THE BUG. This is the exemple that the unit order is not right and we cant collect the reward.","userRegistered":"1511818655583","userCommentsCount":"3","userName":"Crucisatorul","createdDate":"1599828744307","editedDate":"0","id":"808729","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/36376590.jpeg?v=1541033319"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808729","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/148623/","commentUrl":"/forum/en/comment/topic_808731/"},"strings":{"userRole":"","userId":"148623","contentDraftJs":"","contentHtml":"<img src=\"//cnt-forum.plarium.com/file.bmp?g=65875442-096e-4dbd-9cd0-a74967616dfe\"><br>Unit order mixed up","userRegistered":"1419344916183","userCommentsCount":"4","userName":"Active","createdDate":"1599829507577","editedDate":"0","id":"808731","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7590840.jpeg?v=1517181219"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808731","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/182673/","commentUrl":"/forum/en/comment/topic_808966/"},"strings":{"userRole":"","userId":"182673","contentDraftJs":"","contentHtml":"<p>Wesley Pringle said:</p><br><blockquote><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/face.png\" class=\"smiles postImage\"> yeah  ok  whatever </blockquote><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/face.png\" class=\"smiles postImage\"><br><br><p>A customer is always right. </p><p>Thank you Alina for mediating this issue. I was about to report the same problem. The issue is caused by brawl categories being mixed up when you want to claim all units. So units normally earned at stage 3 will appear in stage 7 for example.  It seems to be a visual bug, which is fixed after a refresh sometimes<br></p>","userRegistered":"1414784932233","userCommentsCount":"1897","userName":"Oracle","createdDate":"1599983046350","editedDate":"0","id":"808966","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/6449974.jpeg?v=1633425347"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808966","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1162852/","commentUrl":"/forum/en/comment/topic_808997/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<p>Oracle said:</p><br><blockquote><p>Wesley Pringle said:</p><br><blockquote><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/face.png\" class=\"smiles postImage\"> yeah  ok  whatever </blockquote><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/face.png\" class=\"smiles postImage\"><br><br><p>A customer is always right. </p><p>Thank you Alina for mediating this issue. I was about to report the same problem. The issue is caused by brawl categories being mixed up when you want to claim all units. So units normally earned at stage 3 will appear in stage 7 for example.  It seems to be a visual bug, which is fixed after a refresh sometimes<br></p></blockquote><p>Yeah  I disagree with the assumption That a customer is always Right  when they are wrong they are not right ! I had already suggested Clearing browser Cache and resetting game to the Posters in PM </p><p>They said they had tried this. </p><p>Also Several times I have requested  proper procedure for posting a Bug report be followed if they want this looked into But has not been followed even though I provided this Link  <a href=\"//plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/\" target=\"_blank\">https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/</a> </p><p>As I had explained without complete information Plarium can not look into anything!</p><br><p>Being a Customer has no bearing on being right or wrong. Facts are the only real measure of being correct ! With that in Mind your posting serves no purpose other than to stir trouble and has no bearing on the subject matter  so I warn you do not take this off topic ! And also about discussing moderation which you have been warned several times about !</p><br>","userRegistered":"1456103790537","userCommentsCount":"1844","userName":"Wesley Pringle","createdDate":"1600002350427","editedDate":"1600003266523","id":"808997","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"808997","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/108220/","commentUrl":"/forum/en/comment/topic_809285/"},"strings":{"userRole":"","userId":"108220","contentDraftJs":"","contentHtml":"<p>Westley, </p><p>Remeber this : I never talk if I am not sure !</p><p>And just for your knowledge, I am an Automation Engineer...so I know programming to.</p>","userRegistered":"1417057743700","userCommentsCount":"499","userName":"Mark ROMANIA","createdDate":"1600119330387","editedDate":"0","id":"809285","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9f0df388-1f55-4243-acf2-5e7aa04e4744"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"809285","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1162852/","commentUrl":"/forum/en/comment/topic_809399/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<p>Remember this Please My Name isn't Westley I'm also an ex CNC programer and machinist I don't see the relevance.</p><p>Remember this  Mark Bug reports require the information in this Link <a href=\"//plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/\" target=\"_blank\">https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/</a>  </p><p>I have asked You and some of your members to provide the information more than once and as of yet none of your league have done this ! </p><p>Therefore this topic is closed. As this seems to be a matter of maybe you and your league not comprehending the  mechanics as no one else seems to be having these problems.   </p>In the future if you want to report a bug report  then the required information must be submitted otherwise it can not be properly looked into. ","userRegistered":"1456103790537","userCommentsCount":"1844","userName":"Wesley Pringle","createdDate":"1600168975877","editedDate":"0","id":"809399","entityId":"203276","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"809399","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8349556/","commentUrl":"/forum/en/comment/topic_811769/"},"strings":{"userRole":"Community Manager","userId":"8349556","contentDraftJs":"","contentHtml":"<p>Hi, guys! Something might be wrong here. I've received more reports on this issue. 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