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Moderators for Stormfall: Age of War wanted

Primos

Feb 29, 2020, 03:1602/29/20

02/20/17

Client Froze

Hi, the client froze on me when I was getting raided and I was unable to catacomb my troops or pull out my defense. What are my options about this and what can I do. If you're looking for evidence that I was online and the raid times along with the units lost, please look at the attached screenshots, thanks!

The last screenshot is attached to show that I was just working on bgs and other brawl related stuff when I saw the attack incoming and then the client freeze.

https://prnt.sc/r9buvk

https://prnt.sc/r9busc

https://prnt.sc/r9buxr

https://prnt.sc/r9buzx

https://prnt.sc/r9bv1n

https://prnt.sc/r9bv37

Comments

MicModerator

Feb 29, 2020, 23:5302/29/20

02/22/19

1361

Hello Lord Primos , once i had too a similar situation , the game frozen and nothing worked anymore , but there was the fault of my pc ,
Anyway , i need some more info about you ,

your castle coord are : - 130 , 481 ; i need to know also the server where you play , and i will pass this to the technical team for a check up .

I wish you good game and good battles !

BlackHawk

Mar 6, 2020, 15:5803/06/20

05/07/15

He's on Farwol's Crown. He's a buddy of mine

MicModerator

Mar 7, 2020, 13:0103/07/20

02/22/19

1361

BlackHawk said:

He's on Farwol's Crown. He's a buddy of mine

Thank you for the info

MicModerator

Mar 7, 2020, 13:1003/07/20

02/22/19

1361

Passed to the technical team !

Primos

Mar 8, 2020, 16:1003/08/20

02/20/17

Thank you, I am on server 3 and have moved coords to -124, -325

MicModerator

Mar 11, 2020, 11:4703/11/20

02/22/19

1361

Hello Lord Primos, i'm sorry to not bring you good news... the technical team did not experience any issues with the server performance at that moment, they suggest always in case you have some lags or else to clear cache and apply the regular basis.

I wish you good game and good battles !

The topic is locked. You cannot post comments.

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You cannot post comments.","title":"Client Froze","authorRole":"","contentDraftJs":"","contentHtml":"<p>Hi, the client froze on me when I was getting raided and I was unable to catacomb my troops or pull out my defense. What are my options about this and what can I do. If you're looking for evidence that I was online and the raid times along with the units lost, please look at the attached screenshots, thanks!</p>The last screenshot is attached to show that I was just working on bgs and other brawl related stuff when I saw the attack incoming and then the client freeze.<br><p><a href=\"//prnt.sc/r9buvk\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/r9buvk</a></p><p><a href=\"//prnt.sc/r9busc\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/r9busc</a></p><p><a href=\"//prnt.sc/r9buxr\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/r9buxr</a><br></p><p><a href=\"//prnt.sc/r9buzx\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/r9buzx</a><br></p><p><a href=\"//prnt.sc/r9bv1n\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/r9bv1n</a><br></p><p><a href=\"//prnt.sc/r9bv37\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/r9bv37</a><br></p>","createdDate":"1582946160000","folderId":"50","id":"190075","authorId":"3122717","authorRegistered":"1487604788077","authorName":"Primos","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27592946.jpeg?v=1583027954"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"394","commentsCount":"6","likesCount":"0","authorCommentsCount":"2","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfall-age-of-war/50_bug-reports/190075_client-froze/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/7378513/","commentUrl":"/forum/en/comment/topic_757069/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Primos , once i had too a similar situation , the game frozen and nothing worked anymore , but there was the fault of my pc , <br>Anyway , i need some more info about you ,</span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">your  castle coord are  :  - 130 , 481 ; i need to know also the server where you play , and i will pass this to the technical team for a check up .</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">I wish you good game and good battles !<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"></span>","userRegistered":"1550858952113","userCommentsCount":"1361","userName":"Mic","createdDate":"1583020400057","editedDate":"0","id":"757069","entityId":"190075","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757069","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/368160/","commentUrl":"/forum/en/comment/topic_759352/"},"strings":{"userRole":"","userId":"368160","contentDraftJs":"","contentHtml":"He's on Farwol's Crown. He's a buddy of mine","userRegistered":"1431033970047","userCommentsCount":"14","userName":"BlackHawk ","createdDate":"1583510314917","editedDate":"0","id":"759352","entityId":"190075","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/10657611.jpeg?v=1645155139"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759352","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7378513/","commentUrl":"/forum/en/comment/topic_759707/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<div class=\"user-name\">BlackHawk  said:</div><br><blockquote>He's on Farwol's Crown. He's a buddy of mine</blockquote><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Thank you for the info <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/thumbup.png\" class=\"smiles postImage\"></span>","userRegistered":"1550858952113","userCommentsCount":"1361","userName":"Mic","createdDate":"1583586093967","editedDate":"0","id":"759707","entityId":"190075","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759707","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7378513/","commentUrl":"/forum/en/comment/topic_759709/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Passed to the technical  team !<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"></span>","userRegistered":"1550858952113","userCommentsCount":"1361","userName":"Mic","createdDate":"1583586636283","editedDate":"0","id":"759709","entityId":"190075","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759709","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/3122717/","commentUrl":"/forum/en/comment/topic_759937/"},"strings":{"userRole":"","userId":"3122717","contentDraftJs":"","contentHtml":"Thank you, I am on server 3 and have moved coords to -124, -325","userRegistered":"1487604788077","userCommentsCount":"2","userName":"Primos","createdDate":"1583683824070","editedDate":"0","id":"759937","entityId":"190075","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27592946.jpeg?v=1583027954"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759937","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7378513/","commentUrl":"/forum/en/comment/topic_760750/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Primos, i'm sorry to not bring you good news... the technical team did not experience any issues with the server performance at that moment, they suggest always in case you have some lags or else to clear cache and apply the  regular basis.</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">I wish you good game and good battles ! <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"></span>","userRegistered":"1550858952113","userCommentsCount":"1361","userName":"Mic","createdDate":"1583927257783","editedDate":"0","id":"760750","entityId":"190075","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"760750","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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If you're looking for evidence that I was online and the raid times along with the units lost, please look at the attached screenshots, thanks!</p>The last screenshot is attached to show that I was just working on bgs and other brawl related stuff when I saw the attack incoming and then the client freeze.<br><p><a href=\"//prnt.sc/r9buvk\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/r9buvk</a></p><p><a href=\"//prnt.sc/r9busc\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/r9busc</a></p><p><a href=\"//prnt.sc/r9buxr\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/r9buxr</a><br></p><p><a href=\"//prnt.sc/r9buzx\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/r9buzx</a><br></p><p><a href=\"//prnt.sc/r9bv1n\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/r9bv1n</a><br></p><p><a href=\"//prnt.sc/r9bv37\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/r9bv37</a><br></p>","createdDate":"1582946160000","folderId":"50","id":"190075","authorId":"3122717","authorRegistered":"1487604788077","authorName":"Primos","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27592946.jpeg?v=1583027954"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"394","commentsCount":"6","likesCount":"0","authorCommentsCount":"2","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfall-age-of-war/50_bug-reports/190075_client-froze/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/7378513/","commentUrl":"/forum/en/comment/topic_757069/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Primos , once i had too a similar situation , the game frozen and nothing worked anymore , but there was the fault of my pc , <br>Anyway , i need some more info about you ,</span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">your  castle coord are  :  - 130 , 481 ; i need to know also the server where you play , and i will pass this to the technical team for a check up .</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">I wish you good game and good battles !<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"></span>","userRegistered":"1550858952113","userCommentsCount":"1361","userName":"Mic","createdDate":"1583020400057","editedDate":"0","id":"757069","entityId":"190075","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757069","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/368160/","commentUrl":"/forum/en/comment/topic_759352/"},"strings":{"userRole":"","userId":"368160","contentDraftJs":"","contentHtml":"He's on Farwol's Crown. He's a buddy of mine","userRegistered":"1431033970047","userCommentsCount":"14","userName":"BlackHawk ","createdDate":"1583510314917","editedDate":"0","id":"759352","entityId":"190075","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/10657611.jpeg?v=1645155139"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759352","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7378513/","commentUrl":"/forum/en/comment/topic_759707/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<div class=\"user-name\">BlackHawk  said:</div><br><blockquote>He's on Farwol's Crown. He's a buddy of mine</blockquote><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Thank you for the info <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/thumbup.png\" class=\"smiles postImage\"></span>","userRegistered":"1550858952113","userCommentsCount":"1361","userName":"Mic","createdDate":"1583586093967","editedDate":"0","id":"759707","entityId":"190075","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759707","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7378513/","commentUrl":"/forum/en/comment/topic_759709/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Passed to the technical  team !<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"></span>","userRegistered":"1550858952113","userCommentsCount":"1361","userName":"Mic","createdDate":"1583586636283","editedDate":"0","id":"759709","entityId":"190075","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759709","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/3122717/","commentUrl":"/forum/en/comment/topic_759937/"},"strings":{"userRole":"","userId":"3122717","contentDraftJs":"","contentHtml":"Thank you, I am on server 3 and have moved coords to -124, -325","userRegistered":"1487604788077","userCommentsCount":"2","userName":"Primos","createdDate":"1583683824070","editedDate":"0","id":"759937","entityId":"190075","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27592946.jpeg?v=1583027954"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759937","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7378513/","commentUrl":"/forum/en/comment/topic_760750/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Primos, i'm sorry to not bring you good news... the technical team did not experience any issues with the server performance at that moment, they suggest always in case you have some lags or else to clear cache and apply the  regular basis.</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">I wish you good game and good battles ! <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"></span>","userRegistered":"1550858952113","userCommentsCount":"1361","userName":"Mic","createdDate":"1583927257783","editedDate":"0","id":"760750","entityId":"190075","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"760750","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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