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My level finisher is not recognised

My level finisher is not recognised

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Moderators for Stormfall: Age of War wanted
Sep 1, 2019, 16:4709/01/19
06/05/16
2

My level finisher is not recognised

I purchased a 10 level finisher and battle pass in the last season to see what it did.  I liked what it did, so I purchased a 30 level finisher and enjoyed the benefits.  This season I purchased a battle pass, which is now marked live. To begin with I got no level benefits, so I logged out and then I have 8 level benefits.  And there I am stuck.  Can you help please?
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Agent RomaTechnical Support
Sep 17, 2019, 08:3009/17/19
05/10/19
399

Hello,


Could you please send us a screenshot of the error? I would be glad to assist you as soon as more information is provided.

Looking forward to your reply!

Oct 1, 2019, 15:3510/01/19
06/05/16
2

Hi,

Thanks for your reply which I have just seen.  I am using the original version of Stormfall playing through Plarium.com as I can't get the new version to load.

We have just started a new season, so I purchased a battle pass (which is marked live).  However, last season's 30 level finisher has not been recognised; just like happened last month. If you need more please ask.  Thanks.ed the previous  season. So I have purchased two 30 level finishers now, which are not responding to the battle pass.

Oct 3, 2019, 15:5910/03/19
06/05/16
2

Hi, 

I have had a level 10 response, which is better than nothing. Still no level 30 response.