All Categories

Cannot log into second account on plarium play.

Cannot log into second account on plarium play.

Search
Moderators for Stormfall: Age of War wanted
Oct 17, 2023, 18:2110/17/23
02/27/17
4

Cannot log into second account on plarium play.

My second account was removed because I made too many attempts to enter the 2FA code.  Actually the code never appeared in my email.   After a few emails requested by Plarium with sensitive info they restored my account.  So I entered username and password which was accepted.  Then it said to enter the code Plarium sent to my email which is what started this fiasco in the first place.  The code never shows up in my email and yes I checked every folder.  My question is this.  Is there any setup or installation I have to do to make my email accept the code Plarium says they sent?  This is very frustrating since I have been playing for 6+ years.

Views
15
Comments
4
Comments
Oct 18, 2023, 11:5210/18/23
02/22/16
1844

Are  you using Yahoo mail in the account that is not  showing the messages ?


Oct 18, 2023, 17:5410/18/23
02/27/17
4

It worked until I had to log out and try to log in again.  Support said they would temporarily turn off 2FA and turn it back on once I go in.  They verified I am the owner of the account.   Still waiting .

Oct 18, 2023, 20:5410/18/23
02/22/16
1844

ok


The topic is locked. You cannot post comments.