LOST Units and champ in the void during capture the flag event

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LOST Units and champ in the void during capture the flag event

Moderators for Stormfall: Age of War wanted

Toby

Aug 4, 2019, 13:2808/04/19

03/12/17

LOST Units and champ in the void during capture the flag event

Hi plarium support. Hi I am Toby. I play Stormfall age of war on plarium play app on my desktop. I have a level 92 castle at x 391 y -69 on untamed lands. I sent 900 necros units and a grade 3 Fort Offense champ on an attack a fort during the capture the flag even this morning and i never received a report and the units never returned to my catacombs or castle. When i go to look at my champ it shows that it is trying to go somewhere but i cant recall it. http://prntscr.com/oo5vtv (ps i get a message unit orders can only be recalled when they are underway) Ive refreshed my game several times. Is there any way plarium can look into this and help me get my LOST units back.. If you need additional information please let me know. Here is a link showing the attack in my keep under tracking and showing my troops in limbo. http://prntscr.com/oo6hut Thank you Toby

2 days later... update this morning my troops were back at my castle and champ is now free

Comments

MicModerator

Aug 6, 2019, 07:1408/06/19

02/22/19

1353

Hello Lord Toby ,

this issue was fixed with the updates of yesterday , and the units should reach their destination once they are realesed !

My apology for the inconvenience , and please let us know if there are still problems with the stuck units !

Good game and good battles !

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I sent 900 necros units and a grade 3 Fort Offense champ on an attack a fort during the capture the flag even this morning and i never received a report and the units never returned to my catacombs or castle.    When i go to look at my champ it shows that it is trying to go somewhere but i cant recall it<span style=\"color: rgb(238, 236, 225);\">. <a href=\"//prntscr.com/oo5vtv\" style=\"\" rel=\"nofollow ugc\" target=\"_blank\">http://prntscr.com/oo5vtv</a></span><span style=\"color: rgb(255, 255, 255);\"> </span>(ps i get a message unit orders can only be recalled when they are underway)   Ive refreshed my game several times.    Is there any way plarium can look into this and help me get my LOST units back.. If you need additional information please let me know.  Here is a link showing the attack in my keep under tracking and showing my troops in limbo.  <a href=\"//prntscr.com/oo6hut\" rel=\"nofollow ugc\" target=\"_blank\">http://prntscr.com/oo6hut</a><span style=\"color: inherit;\"> Thank you Toby </span></p><span style=\"color: inherit;\"><br></span><span style=\"color: inherit;\">2 days later... update this morning my troops were back at my castle and champ is now free </span>","createdDate":"1564925280000","folderId":"50","id":"144800","authorId":"1493069","authorRegistered":"1489339398517","authorName":"Toby","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/28605254.jpeg?v=1657759294"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"818","commentsCount":"1","likesCount":"0","authorCommentsCount":"5","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfall-age-of-war/50_bug-reports/144800_lost-units-and-champ-in-the-void-during-capture-the-flag-event/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/7378513/","commentUrl":"/forum/en/comment/topic_650952/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Toby , </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">this issue was fixed with the updates of yesterday ,   and the units should reach their destination once they are realesed ! </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">My apology for the inconvenience , and please let us know if there are still  problems with the stuck units !</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Good game and good battles !</span>","userRegistered":"1550858952113","userCommentsCount":"1353","userName":"Mic","createdDate":"1565075698917","editedDate":"0","id":"650952","entityId":"144800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"650952","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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You cannot post comments.","title":"LOST Units and champ in the void during capture the flag event","authorRole":"","contentDraftJs":"","contentHtml":"<p>Hi plarium support.  Hi I am Toby.   I play Stormfall age of war on plarium play app on my desktop.   I have a level 92 castle at x 391 y -69 on untamed lands. I sent 900 necros units and a grade 3 Fort Offense champ on an attack a fort during the capture the flag even this morning and i never received a report and the units never returned to my catacombs or castle.    When i go to look at my champ it shows that it is trying to go somewhere but i cant recall it<span style=\"color: rgb(238, 236, 225);\">. <a href=\"//prntscr.com/oo5vtv\" style=\"\" rel=\"nofollow ugc\" target=\"_blank\">http://prntscr.com/oo5vtv</a></span><span style=\"color: rgb(255, 255, 255);\"> </span>(ps i get a message unit orders can only be recalled when they are underway)   Ive refreshed my game several times.    Is there any way plarium can look into this and help me get my LOST units back.. If you need additional information please let me know.  Here is a link showing the attack in my keep under tracking and showing my troops in limbo.  <a href=\"//prntscr.com/oo6hut\" rel=\"nofollow ugc\" target=\"_blank\">http://prntscr.com/oo6hut</a><span style=\"color: inherit;\"> Thank you Toby </span></p><span style=\"color: inherit;\"><br></span><span style=\"color: inherit;\">2 days later... update this morning my troops were back at my castle and champ is now free </span>","createdDate":"1564925280000","folderId":"50","id":"144800","authorId":"1493069","authorRegistered":"1489339398517","authorName":"Toby","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/28605254.jpeg?v=1657759294"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"818","commentsCount":"1","likesCount":"0","authorCommentsCount":"5","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfall-age-of-war/50_bug-reports/144800_lost-units-and-champ-in-the-void-during-capture-the-flag-event/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/7378513/","commentUrl":"/forum/en/comment/topic_650952/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Toby , </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">this issue was fixed with the updates of yesterday ,   and the units should reach their destination once they are realesed ! </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">My apology for the inconvenience , and please let us know if there are still  problems with the stuck units !</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Good game and good battles !</span>","userRegistered":"1550858952113","userCommentsCount":"1353","userName":"Mic","createdDate":"1565075698917","editedDate":"0","id":"650952","entityId":"144800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"650952","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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