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Facebook game has all icons and reports tabs in miniature format, illegible

Facebook game has all icons and reports tabs in miniature format, illegible

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Moderators for Stormfall: Age of War wanted
Mar 15, 2019, 22:4203/15/19
08/09/16
38

Facebook game has all icons and reports tabs in miniature format, illegible

Facebook are still creating problems, my game was fine and all of a sudden when I switched servers on there it gave me this https://prnt.sc/my2n5c Can you help resolve the issue please? Clicking full screen puts my castle up fine, but all the various tabs all around are tiny and reports are illegible, they are so small.

No change from yesterday when this started, so can't play.  :( 

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1k
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Mar 17, 2019, 01:1603/17/19
08/09/16
38
anybody out there?  3 days running, just so you know, the various boxes that show up with reports in the middle of the page when you click on them show up 9 by 9 centimetres, with the writing inside them comparatively small.  Troop movement indicators at bottom left are 1/2 a centimetre in size.  This is ridiculous, you want us to buy your products, then do something to fix this.  Not even an acknowledgement from anybody that you even read this.
Mar 18, 2019, 12:3603/18/19
07/26/15
515
Hi there Lady Dani, this looks like a size version issue to do with your screen and graphics resolution size, did you have any updates done to your pc or phone lately that you play on as I'm not having this problem nor are my friends who play the game with me, it could have been something as simple as an automatic driver update which does happen
Mar 19, 2019, 03:0103/19/19
08/09/16
38

hi Christine,


I get regular updates, but this only happens when I go into my games on Facebook, the game I play on Plarium's server doesn't do this to me.  I've reported the problem to Facebook also, but their support is miserable, to put it mildly.  Just about ready to send them my optometrist's bill.


Dani
Apr 8, 2019, 02:3204/08/19
Apr 8, 2019, 02:33(edited)
08/09/16
38

this is what it gives me in full screen mode on Facebook game:  http://prntscr.com/n8vcum

It is definitely not my computer doing this, here is a full screen pic of my game on Plarium server http://prntscr.com/n8vdbu

Please somebody, get Facebook straightened out, reports filed with them just get an automated acknowledgement and no action, running into weeks now.

Dani





May 26, 2019, 02:3005/26/19
08/09/16
38

It is now May 25th and the problem persists.  It's been over 2 months.  Facebook support personnel are a joke, they do nothing.  Now Plarium appears to be following their example.  Not a happy camper.  But you still offer all sorts of ''deals''.  If you expect me to spend money, you can fix this bug.  And not try to fob it off on an update on my server or operating program.  The facebook game is the ONLY place where this occurs.  


Please fix this.


Dani