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Lost Sapphires

Lost Sapphires

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Moderators for Stormfall: Age of War wanted
Mar 9, 2019, 22:0103/09/19
03/09/19
1

Lost Sapphires

Hello, on 9th of March I saw my sapphires account cut from around 22000 to 11440 and I cannot figure out why. Can you please check i I made a mistake or something went wrong. Thanks!

Can you please check my logs and let me know what happened?
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Agent HelgaTechnical Support
Mar 14, 2019, 15:4003/14/19
05/13/15
1258

Hello!

There are no bugs related to Sapphires' disappearance. The game is developed the way that the in-game currency can be spent only on in-game purchases. Please follow this article to learn where the Sapphires are commonly spent.
Mar 15, 2019, 14:1303/15/19
03/09/19
1
Can you please check my logs?
Mar 20, 2019, 19:1503/20/19
01/12/14
1
I have the some problem, I am missing 51000 sapphires I the game and I did not spend it on any thing, when I login this AM and I saw 51000 sapphires were missing, have the game company fix your problem 
Agent HelgaTechnical Support
Apr 2, 2019, 09:0504/02/19
05/13/15
1258

ichigo2500l said:


I have the some problem, I am missing 51000 sapphires I the game and I did not spend it on any thing, when I login this AM and I saw 51000 sapphires were missing, have the game company fix your problem 

Hi! 

As mentioned before, there are no such bugs.

Moreover, you made 220 purchases with Sapphires during the 17th-20th of March. Dozens of building upgrades and hundreds of revived units.

Please keep track of your purchases carefully.