BUG sending units to BG's

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Moderators for Stormfall: Age of War wanted

John H.

Jan 24, 2019, 20:3201/24/19

01/09/15

BUG sending units to BG's

Title: Legendaries to BG's while not selected them

Platform: Facebook.com

Server: “Untamed Lands”;

Feature: Battlegrounds;

I did two battle grounds and find out my legendary units when to the BG’s while i explicit DESELECTED them. I never ever use legendaries in battlegrounds.

So dont tell me how to play or select units cuz Im not a noob and i checked before sending them. This is not right and i would like to see them back on my account!

Comments

Christine HareModerator

Jan 28, 2019, 08:1601/28/19

07/26/15

515

Hi there Lord Devilsbrigade, please do not delete your Grandmarshal reports of this, I will forward this 1 to the team

John H.

Jan 29, 2019, 21:2901/29/19

Jan 29, 2019, 21:29(edited)

01/09/15

I have made an copy on my pc just incase it gets deleted because of all the report. I also had contact met with custom er service who said to. Post it her

Agent HelgaTechnical Support

Jan 31, 2019, 13:3001/31/19

05/13/15

1258

Dear Lord,

We provide compensations in case the bug is confirmed.

At this point, no issues related to this part of the game functionality element have been detected.

I would appreciate your understanding.

John H.

Feb 1, 2019, 10:2702/01/19

Feb 1, 2019, 10:35(edited)

01/09/15

I dont understand this! Because u cant find no issues related to this part of the game functionality doesn't mean they can occur. Im dissapointed and I want my units back. This aint the first time it happens. Im a paying customer for over 5 years and i want compensation for this. If not Im going to make a case of this by The Netherlands Gambling Authority (NGA) . Not only about this matter but also regarding lootboxes and the lottery called Battlegrounds

Agent HelgaTechnical Support

Feb 3, 2019, 11:4902/03/19

Feb 3, 2019, 11:50(edited)

05/13/15

1258

I am afraid we will be able to investigate this situation further only if we receive new details that would help us to reproduce the issue. At this point, the bug has not been confirmed.

John H.

Feb 3, 2019, 16:1302/03/19

01/09/15

So what do you need? You assume by this message I dont know how to play. I invested money in this game and i want them back. Not all bug can be confirmed by you guys when u cant find something. I just noticed this bug. What do you expect me to do? Making a moving while am playing? Its not hard to compensate the lost lengendary units. But somehow cuz Im not a VIP player you dont want to return them.

John H.

Feb 17, 2019, 10:2102/17/19

Feb 17, 2019, 10:23(edited)

01/09/15

Im very dissapointed in this company. I dont get a proper solution and thats sad. Dont expect me to invest anymore money in this scamming game! I want my money back i invested in the game! Im a loyal player from the years am playing and dont want to b treaten like this.

BG's wont pay out after 14 BG's in a row, legendary units go to backgrounds while not selected, you have an gambling option in the game with the prize draws where the chance is so small u can never win anything. Gambling is illegal in games like this (lootboxes) etc.Maybe i should need to take it to higher autorithies to get something done as customer. Lets see what The Netherlands Gambling Authority think about this! Maybe u think that no reaction work and solving the problem. You got this all wrong.

BiohazarDModerator

Feb 18, 2019, 04:5602/18/19

10/04/13

3781

DevilsBrigade Member said:

Title: Legendaries to BG's while not selected them
Platform: Facebook.com
Server: “Untamed Lands”;
Feature: Battlegrounds;
I did two battle grounds and find out my legendary units when to the BG’s while i explicit DESELECTED them. I never ever use legendaries in battlegrounds.

So dont tell me how to play or select units cuz Im not a noob and i checked before sending them. This is not right and i would like to see them back on my account!

You sent them twice?

John H.

Feb 20, 2019, 11:0902/20/19

01/09/15

No I did two BG's right after each other and the same thing happend. One def BG and one offense..

John H.

Mar 10, 2019, 12:4303/10/19

01/09/15

Im very dissapointed that you guys dont give a proper solution for a loyal (paying) customer who plays this game for a very long time

John H.

Mar 31, 2019, 17:5903/31/19

01/09/15

THIS IS HOW PLARIUM TREATS PAYING CUSTOMERS! ITS A DISCREASE

BiohazarDModerator

Apr 1, 2019, 04:1904/01/19

Apr 1, 2019, 04:19(edited)

10/04/13

3781

DevilsBrigade Member said:

THIS IS HOW PLARIUM TREATS PAYING CUSTOMERS! ITS A DISCREASE

I've seen a lot of people complain about this happening, but the support team has never managed to replicate the situation so it cannot be compensated for.

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This is not right and i would like to see them back on my account!<br><br><br><p><img src=\"//cnt-forum.plarium.com/file.bmp?g=afd7e7a4-e292-4259-946b-b9696b2e8461\"><img src=\"//cnt-forum.plarium.com/file.bmp?g=3e9517ae-dd6b-4697-8bfc-51f0be801fd2\"><br></p><br><br><br></p>","createdDate":"1548361920000","folderId":"50","id":"121247","authorId":"1646749","authorRegistered":"1420821421440","authorName":"John H.","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1309","commentsCount":"12","likesCount":"0","authorCommentsCount":"7","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfall-age-of-war/50_bug-reports/121247_bug-sending-units-to-bg-s/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/579035/","commentUrl":"/forum/en/comment/topic_567488/"},"strings":{"userRole":"Moderator","userId":"579035","contentDraftJs":"","contentHtml":"Hi there Lord Devilsbrigade, please do not delete your Grandmarshal reports of this, I will forward this 1 to the team","userRegistered":"1437935083160","userCommentsCount":"515","userName":"Christine Hare","createdDate":"1548663403327","editedDate":"0","id":"567488","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/12756808.jpeg?v=1614937997"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"567488","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1646749/","commentUrl":"/forum/en/comment/topic_568731/"},"strings":{"userRole":"","userId":"1646749","contentDraftJs":"","contentHtml":"I have made an copy on my pc just incase it gets deleted because of all the report. I also had contact met with custom er service who said to. Post it her","userRegistered":"1420821421440","userCommentsCount":"7","userName":"John H.","createdDate":"1548797355077","editedDate":"1548797396693","id":"568731","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"568731","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1794918/","commentUrl":"/forum/en/comment/topic_569494/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>Dear Lord,</p><p>\rWe provide compensations in case the bug is confirmed. </p><p>At this point, no issues related to this part of the game functionality element have been detected. <br>\r</p><p>I would appreciate your understanding.</p>","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1548941450940","editedDate":"0","id":"569494","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"569494","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1646749/","commentUrl":"/forum/en/comment/topic_569964/"},"strings":{"userRole":"","userId":"1646749","contentDraftJs":"","contentHtml":"<p>I dont understand this! B<span style=\"color: inherit;\">ecause  u cant find no issues related to this part of the game functionality doesn't mean they can occur. Im dissapointed and I want my units back. This aint the first time it happens. Im a paying customer for over 5 years and i want compensation for this. If not Im going to make a case of this by  The Netherlands Gambling Authority (NGA) .  Not only about this matter but also regarding lootboxes and the lottery called Battlegrounds</span></p>","userRegistered":"1420821421440","userCommentsCount":"7","userName":"John H.","createdDate":"1549016830757","editedDate":"1549017310010","id":"569964","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"569964","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1794918/","commentUrl":"/forum/en/comment/topic_570551/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>I am afraid we will be able to investigate this situation further only if we receive new details that would help us to reproduce the issue. At this point, the bug has not been confirmed.</p>","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1549194595943","editedDate":"1549194619477","id":"570551","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"570551","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1646749/","commentUrl":"/forum/en/comment/topic_570614/"},"strings":{"userRole":"","userId":"1646749","contentDraftJs":"","contentHtml":"So what do you need? You assume by this message I dont know how to play. I invested money in this game and i want them back. Not all bug can be confirmed by you guys when u cant find something. I just noticed this bug. What do you expect me to do? Making a moving while am playing? Its not hard to compensate the lost lengendary units. But somehow cuz Im not a VIP player you dont want to return them.","userRegistered":"1420821421440","userCommentsCount":"7","userName":"John H.","createdDate":"1549210429737","editedDate":"0","id":"570614","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"570614","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1646749/","commentUrl":"/forum/en/comment/topic_575989/"},"strings":{"userRole":"","userId":"1646749","contentDraftJs":"","contentHtml":"<p>Im very dissapointed in this company. I dont get a proper solution and thats sad.  Dont expect me to invest anymore money in this scamming game! I want my money back i invested in the game! Im a loyal player from the years am playing and dont want to b treaten like this.</p><br><p>BG's wont pay out after 14 BG's in a row, legendary units go to backgrounds while not selected, you have an gambling option in the game with the prize draws where the chance is so small u can never win anything. Gambling is illegal in games like this (lootboxes) etc.Maybe i should need to take it to higher autorithies to get something done as customer. Lets see what The Netherlands Gambling Authority think about this!  Maybe u think that no reaction work and solving the problem. You got this all wrong.</p>","userRegistered":"1420821421440","userCommentsCount":"7","userName":"John H.","createdDate":"1550398871417","editedDate":"1550399028447","id":"575989","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"575989","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/184/","commentUrl":"/forum/en/comment/topic_576319/"},"strings":{"userRole":"Moderator","userId":"184","contentDraftJs":"","contentHtml":"<div class=\"user-name\">DevilsBrigade Member said:</div><br><blockquote><p><span style=\"color: inherit;\">Title: Legendaries to BG's while not selected them</span><br></p><p>Platform: Facebook.com</p><p>Server: “Untamed Lands”;</p><p>Feature: Battlegrounds;</p><p>I did two battle grounds and find out my legendary units when to the BG’s while i explicit DESELECTED them.  I never ever use legendaries in battlegrounds.\n</p>\n\n<p>So dont tell me how to play or select units cuz Im not a noob and i checked before sending them. This is not right and i would like to see them back on my account!<br><br><br></p><p><img src=\"//cnt-forum.plarium.com/file.bmp?g=afd7e7a4-e292-4259-946b-b9696b2e8461\"><img src=\"//cnt-forum.plarium.com/file.bmp?g=3e9517ae-dd6b-4697-8bfc-51f0be801fd2\"><br></p><br><br><br><p></blockquote>You sent them twice?  <br>","userRegistered":"1380874980000","userCommentsCount":"3781","userName":"BiohazarD","createdDate":"1550465791927","editedDate":"0","id":"576319","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/2339109.jpeg?v=1667636508"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"576319","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1646749/","commentUrl":"/forum/en/comment/topic_577116/"},"strings":{"userRole":"","userId":"1646749","contentDraftJs":"","contentHtml":"No I did two BG's right after each other and the same thing happend. One def BG and one offense..","userRegistered":"1420821421440","userCommentsCount":"7","userName":"John H.","createdDate":"1550660963193","editedDate":"0","id":"577116","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"577116","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1646749/","commentUrl":"/forum/en/comment/topic_585390/"},"strings":{"userRole":"","userId":"1646749","contentDraftJs":"","contentHtml":"Im very dissapointed that you guys dont give a proper solution for a loyal (paying) customer who plays this game for a very long time","userRegistered":"1420821421440","userCommentsCount":"7","userName":"John H.","createdDate":"1552221781223","editedDate":"0","id":"585390","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"585390","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1646749/","commentUrl":"/forum/en/comment/topic_592523/"},"strings":{"userRole":"","userId":"1646749","contentDraftJs":"","contentHtml":"THIS IS HOW PLARIUM TREATS PAYING CUSTOMERS! ITS A DISCREASE","userRegistered":"1420821421440","userCommentsCount":"7","userName":"John H.","createdDate":"1554055145393","editedDate":"0","id":"592523","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"592523","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/184/","commentUrl":"/forum/en/comment/topic_592598/"},"strings":{"userRole":"Moderator","userId":"184","contentDraftJs":"","contentHtml":"<div class=\"user-name\">DevilsBrigade Member said:</div><br><blockquote>THIS IS HOW PLARIUM TREATS PAYING CUSTOMERS! ITS A DISCREASE</blockquote>I've seen a lot of people complain about this happening, but the support team has never managed to replicate the situation so it cannot be compensated for.  <br>","userRegistered":"1380874980000","userCommentsCount":"3781","userName":"BiohazarD","createdDate":"1554092365547","editedDate":"1554092385397","id":"592598","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/2339109.jpeg?v=1667636508"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"592598","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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You cannot post comments.","title":"BUG sending units to BG's","authorRole":"","contentDraftJs":"","contentHtml":"<p><span style=\"color: inherit;\">Title: Legendaries to BG's while not selected them</span><br></p><p>Platform: Facebook.com</p><p>Server: “Untamed Lands”;</p><p>Feature: Battlegrounds;</p><p>I did two battle grounds and find out my legendary units when to the BG’s while i explicit DESELECTED them.  I never ever use legendaries in battlegrounds.\r</p>\r\r<p>So dont tell me how to play or select units cuz Im not a noob and i checked before sending them. This is not right and i would like to see them back on my account!<br><br><br><p><img src=\"//cnt-forum.plarium.com/file.bmp?g=afd7e7a4-e292-4259-946b-b9696b2e8461\"><img src=\"//cnt-forum.plarium.com/file.bmp?g=3e9517ae-dd6b-4697-8bfc-51f0be801fd2\"><br></p><br><br><br></p>","createdDate":"1548361920000","folderId":"50","id":"121247","authorId":"1646749","authorRegistered":"1420821421440","authorName":"John H.","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1309","commentsCount":"12","likesCount":"0","authorCommentsCount":"7","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfall-age-of-war/50_bug-reports/121247_bug-sending-units-to-bg-s/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/579035/","commentUrl":"/forum/en/comment/topic_567488/"},"strings":{"userRole":"Moderator","userId":"579035","contentDraftJs":"","contentHtml":"Hi there Lord Devilsbrigade, please do not delete your Grandmarshal reports of this, I will forward this 1 to the team","userRegistered":"1437935083160","userCommentsCount":"515","userName":"Christine Hare","createdDate":"1548663403327","editedDate":"0","id":"567488","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/12756808.jpeg?v=1614937997"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"567488","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1646749/","commentUrl":"/forum/en/comment/topic_568731/"},"strings":{"userRole":"","userId":"1646749","contentDraftJs":"","contentHtml":"I have made an copy on my pc just incase it gets deleted because of all the report. I also had contact met with custom er service who said to. Post it her","userRegistered":"1420821421440","userCommentsCount":"7","userName":"John H.","createdDate":"1548797355077","editedDate":"1548797396693","id":"568731","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"568731","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1794918/","commentUrl":"/forum/en/comment/topic_569494/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>Dear Lord,</p><p>\rWe provide compensations in case the bug is confirmed. </p><p>At this point, no issues related to this part of the game functionality element have been detected. <br>\r</p><p>I would appreciate your understanding.</p>","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1548941450940","editedDate":"0","id":"569494","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"569494","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1646749/","commentUrl":"/forum/en/comment/topic_569964/"},"strings":{"userRole":"","userId":"1646749","contentDraftJs":"","contentHtml":"<p>I dont understand this! B<span style=\"color: inherit;\">ecause  u cant find no issues related to this part of the game functionality doesn't mean they can occur. Im dissapointed and I want my units back. This aint the first time it happens. Im a paying customer for over 5 years and i want compensation for this. If not Im going to make a case of this by  The Netherlands Gambling Authority (NGA) .  Not only about this matter but also regarding lootboxes and the lottery called Battlegrounds</span></p>","userRegistered":"1420821421440","userCommentsCount":"7","userName":"John H.","createdDate":"1549016830757","editedDate":"1549017310010","id":"569964","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"569964","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1794918/","commentUrl":"/forum/en/comment/topic_570551/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>I am afraid we will be able to investigate this situation further only if we receive new details that would help us to reproduce the issue. At this point, the bug has not been confirmed.</p>","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1549194595943","editedDate":"1549194619477","id":"570551","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"570551","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1646749/","commentUrl":"/forum/en/comment/topic_570614/"},"strings":{"userRole":"","userId":"1646749","contentDraftJs":"","contentHtml":"So what do you need? You assume by this message I dont know how to play. I invested money in this game and i want them back. Not all bug can be confirmed by you guys when u cant find something. I just noticed this bug. What do you expect me to do? Making a moving while am playing? Its not hard to compensate the lost lengendary units. But somehow cuz Im not a VIP player you dont want to return them.","userRegistered":"1420821421440","userCommentsCount":"7","userName":"John H.","createdDate":"1549210429737","editedDate":"0","id":"570614","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"570614","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1646749/","commentUrl":"/forum/en/comment/topic_575989/"},"strings":{"userRole":"","userId":"1646749","contentDraftJs":"","contentHtml":"<p>Im very dissapointed in this company. I dont get a proper solution and thats sad.  Dont expect me to invest anymore money in this scamming game! I want my money back i invested in the game! Im a loyal player from the years am playing and dont want to b treaten like this.</p><br><p>BG's wont pay out after 14 BG's in a row, legendary units go to backgrounds while not selected, you have an gambling option in the game with the prize draws where the chance is so small u can never win anything. Gambling is illegal in games like this (lootboxes) etc.Maybe i should need to take it to higher autorithies to get something done as customer. Lets see what The Netherlands Gambling Authority think about this!  Maybe u think that no reaction work and solving the problem. You got this all wrong.</p>","userRegistered":"1420821421440","userCommentsCount":"7","userName":"John H.","createdDate":"1550398871417","editedDate":"1550399028447","id":"575989","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"575989","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/184/","commentUrl":"/forum/en/comment/topic_576319/"},"strings":{"userRole":"Moderator","userId":"184","contentDraftJs":"","contentHtml":"<div class=\"user-name\">DevilsBrigade Member said:</div><br><blockquote><p><span style=\"color: inherit;\">Title: Legendaries to BG's while not selected them</span><br></p><p>Platform: Facebook.com</p><p>Server: “Untamed Lands”;</p><p>Feature: Battlegrounds;</p><p>I did two battle grounds and find out my legendary units when to the BG’s while i explicit DESELECTED them.  I never ever use legendaries in battlegrounds.\n</p>\n\n<p>So dont tell me how to play or select units cuz Im not a noob and i checked before sending them. This is not right and i would like to see them back on my account!<br><br><br></p><p><img src=\"//cnt-forum.plarium.com/file.bmp?g=afd7e7a4-e292-4259-946b-b9696b2e8461\"><img src=\"//cnt-forum.plarium.com/file.bmp?g=3e9517ae-dd6b-4697-8bfc-51f0be801fd2\"><br></p><br><br><br><p></blockquote>You sent them twice?  <br>","userRegistered":"1380874980000","userCommentsCount":"3781","userName":"BiohazarD","createdDate":"1550465791927","editedDate":"0","id":"576319","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/2339109.jpeg?v=1667636508"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"576319","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1646749/","commentUrl":"/forum/en/comment/topic_577116/"},"strings":{"userRole":"","userId":"1646749","contentDraftJs":"","contentHtml":"No I did two BG's right after each other and the same thing happend. One def BG and one offense..","userRegistered":"1420821421440","userCommentsCount":"7","userName":"John H.","createdDate":"1550660963193","editedDate":"0","id":"577116","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"577116","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1646749/","commentUrl":"/forum/en/comment/topic_585390/"},"strings":{"userRole":"","userId":"1646749","contentDraftJs":"","contentHtml":"Im very dissapointed that you guys dont give a proper solution for a loyal (paying) customer who plays this game for a very long time","userRegistered":"1420821421440","userCommentsCount":"7","userName":"John H.","createdDate":"1552221781223","editedDate":"0","id":"585390","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"585390","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1646749/","commentUrl":"/forum/en/comment/topic_592523/"},"strings":{"userRole":"","userId":"1646749","contentDraftJs":"","contentHtml":"THIS IS HOW PLARIUM TREATS PAYING CUSTOMERS! ITS A DISCREASE","userRegistered":"1420821421440","userCommentsCount":"7","userName":"John H.","createdDate":"1554055145393","editedDate":"0","id":"592523","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"592523","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/184/","commentUrl":"/forum/en/comment/topic_592598/"},"strings":{"userRole":"Moderator","userId":"184","contentDraftJs":"","contentHtml":"<div class=\"user-name\">DevilsBrigade Member said:</div><br><blockquote>THIS IS HOW PLARIUM TREATS PAYING CUSTOMERS! ITS A DISCREASE</blockquote>I've seen a lot of people complain about this happening, but the support team has never managed to replicate the situation so it cannot be compensated for.  <br>","userRegistered":"1380874980000","userCommentsCount":"3781","userName":"BiohazarD","createdDate":"1554092365547","editedDate":"1554092385397","id":"592598","entityId":"121247","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/2339109.jpeg?v=1667636508"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"592598","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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