If we fail to click the screen every 4 minutes, this pop-up will appear and the game goes into hibernation mode
but this pop-up FAILS to appear when we play in full screen mode
This means that our castles are in danger of invisible, stealth attacks
Please fix this bug which ONLY affects full screen mode
I use Chrome, but don't think the browser should make any difference
Agent Andrew said:
Hello! This is not a bug. The game goes to a sleeping mode if a player stays inactive within several minutes. It was made to prevent overloading of the server: the game client (app in your browser) constantly exchanges the data with the server and in the sleeping mode this exchange temporary stops. At the same time, the game server continues processing of all the actions related to the player's account (movement of troops, production of troops and so on).
I know all that - you have missed the point
It is a bug
Why is there NO WARNING in full screen mode?
Please fix full screen mode
To reproduce this bug, log into the game, engage full screen mode, spend some resources then wait 4 minutes snd 4 seconds
The resource bar will freeze, but no other warning is given that the game has hibernated
.... or you could always spend some money upgrading your servers so they don't overload every 4 minutes
This is the normal behaviour of the game. If the problem was in money, we would have resolved it a long time ago. There are technical limitations which we cannot currently overcome. Possibly, this feature will be optimized in the future, but it's had to say any exact dates. Thank you for your kind cooperation. Since the situation has not been classified as a bug, the topic will be closed.
