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Moderators for Stormfall: Age of War wanted

vassil_damianov

Jun 7, 2018, 16:5906/07/18

02/24/18

Timer went to -17 minutes!

Hello, since Agent Pavel closed my topic just because they cannot reproduce something I will be opening new topics until somebody starts fixing the god damn server.

The issue here is almost same as the last one. Timers goes to way minus minutes. Last time I lost units because of that - I still want them back!!!! Here are a photo of the timer, and a video of my connection speed minutes after I took the screenshot.

How to reproduce the bug:

1. Launch the game.

2. Wait for the ..... server to lag,glitch, spike. (You might wait a while).

3. Perform any action.

4. Notice the timers go way below 0 (you might lose units, so be careful).

For the incompetent staff:

Just because something happened once does not mean it did not happen! Example: Sent an attack, server glitched, could not cancel the attack, lose units, server refreshes - everything running ok. You come to reproduce after refresh - You can't because it has just refresh. And you try to convinse everyone there is no problem. Well YOU ARE WRONG. There is a problem! And just because you did not see it, does not mean it hasn't happen.

Waiting for saphires or my units to be revived!!

Link for video: https://www.dropbox.com/s/nxqod420fr0pb8u/ScreenRecord_2018-06-07-16-25-24.mp4?dl=0

Comments

Warrior AOC

Jun 7, 2018, 17:0906/07/18

Jun 7, 2018, 17:09(edited)

03/13/15

697

You might want to clear the cache.. at time it get hung due to data in cache.

Let us know if this still persists.

vassil_damianov

Jun 7, 2018, 20:0906/07/18

02/24/18

Don't ever start with the learned phrases. My browser is set not to store cache. So problem is not from my side. It is server side! Why do I have to explain that to all of you one by one? Are you all incompetent? It is more than obvious that is a server problem.

vassil_damianov

Jun 8, 2018, 12:0306/08/18

02/24/18

And here is the proof that there is really a server problem!!! NOW REVIVE MY UNITS!!!

Here is the closed topic https://plarium.com/forum/en/stormfall-age-of-war/bug-reports/104621_timers-go-to--30-second--lost-units-/ you have all you need there!

AndriiTechnical Support

Jun 8, 2018, 15:3206/08/18

06/03/14

607

Sun4o said:

And here is the proof that there is really a server problem!!! NOW REVIVE MY UNITS!!!

Here is the closed topic https://plarium.com/forum/en/stormfall-age-of-war/bug-reports/104621_timers-go-to--30-second--lost-units-/ you have all you need there!

Hello lord! Such issue can arise when a web browser losses connection with the game server. The game client and server must constantly synchronize their data. When there occurs break-down in the Internet connection, the game client doesn't stop working but it cannot synchronize the data with the server properly and continues processing the data which was actual at the moment of the latest normal synchronisation (when there was stable Internet connection).

We don't object that sometimes we have issues on the server side. We collect feedback from our players, fix these issues and inform players in the community.

This particual problem is related to the issue with the internet connection. So, I'm afraid that we cannot come to any other decision about compensation.

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You cannot post comments.","title":"Timer went to -17 minutes!","authorRole":"","contentDraftJs":"","contentHtml":"<p>Hello, since Agent Pavel closed my topic just because they cannot reproduce something I will be opening new topics until somebody starts fixing the god damn server.</p><br><p>The issue here is almost same as the last one. Timers goes to way minus minutes. Last time I lost units because of that - I still want them back!!!! Here are a photo of the timer, and a video of my connection speed minutes after I took the screenshot.</p><br><p>How to reproduce the bug:</p><br><p>1. Launch the game.</p><br><p>2. Wait for the ..... server to lag,glitch, spike. (You might wait a while).</p><br><p>3. Perform any action.</p><br><p>4. Notice the timers go way below 0 (you might lose units, so be careful).</p><br><p>For the incompetent staff:</p><br><p>Just because something happened once does not mean it did not happen! Example: Sent an attack, server glitched, could not cancel the attack, lose units, server refreshes - everything running ok. You come to reproduce after refresh - You can't because it has just refresh. And you try to convinse everyone there is no problem. Well YOU ARE WRONG. There is a problem! And just because you did not see it, does not mean it hasn't happen.</p><br><p>Waiting for saphires or my units to be revived!!</p><br><p>Link for video: <a href=\"//www.dropbox.com/s/nxqod420fr0pb8u/ScreenRecord_2018-06-07-16-25-24.mp4?dl=0\" rel=\"nofollow ugc\" target=\"_blank\">https://www.dropbox.com/s/nxqod420fr0pb8u/ScreenRecord_2018-06-07-16-25-24.mp4?dl=0</a></p><img src=\"//cnt-forum.plarium.com/file.bmp?g=be6cb298-ca9f-4620-b4c4-8d3717a317f8\"><br>","createdDate":"1528390740000","folderId":"50","id":"104788","authorId":"1930501","authorRegistered":"1519511067237","authorName":"vassil_damianov","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/17.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1719","commentsCount":"4","likesCount":"0","authorCommentsCount":"11","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfall-age-of-war/50_bug-reports/104788_timer-went-to--17-minutes-/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/189097/","commentUrl":"/forum/en/comment/topic_489065/"},"strings":{"userRole":"","userId":"189097","contentDraftJs":"","contentHtml":"<p>You might want to clear the cache.. at time it get hung due to data in cache.</p><br>Let us know if this still persists.","userRegistered":"1426264784957","userCommentsCount":"697","userName":"Warrior AOC","createdDate":"1528391365117","editedDate":"1528391394853","id":"489065","entityId":"104788","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"489065","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1930501/","commentUrl":"/forum/en/comment/topic_489104/"},"strings":{"userRole":"","userId":"1930501","contentDraftJs":"","contentHtml":"Don't ever start with the learned phrases. My browser is set not to store cache. So problem is not from my side. It is server side! Why do I have to explain that to all of you one by one? Are you all incompetent? It is more than obvious that is a server problem.<br>","userRegistered":"1519511067237","userCommentsCount":"11","userName":"vassil_damianov","createdDate":"1528402185370","editedDate":"0","id":"489104","entityId":"104788","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"489104","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1930501/","commentUrl":"/forum/en/comment/topic_489259/"},"strings":{"userRole":"","userId":"1930501","contentDraftJs":"","contentHtml":"<p>And here is the proof that there is really a server problem!!! <span style=\"text-decoration: underline;\"><span style=\"font-weight: bold;\">NOW REVIVE MY UNITS!!! </span></span><br></p><br><p>Here is the closed topic <a href=\"//plarium.com/forum/en/stormfall-age-of-war/bug-reports/104621_timers-go-to--30-second--lost-units-/\" target=\"_blank\">https://plarium.com/forum/en/stormfall-age-of-war/bug-reports/104621_timers-go-to--30-second--lost-units-/</a> you have all you need there! <br></p><img src=\"//cnt-forum.plarium.com/file.bmp?g=308776cd-783f-4119-93a3-82fc82992842\"><br>","userRegistered":"1519511067237","userCommentsCount":"11","userName":"vassil_damianov","createdDate":"1528459411140","editedDate":"0","id":"489259","entityId":"104788","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"489259","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1320639/","commentUrl":"/forum/en/comment/topic_489323/"},"strings":{"userRole":"Technical Support","userId":"1320639","contentDraftJs":"","contentHtml":"<p>Sun4o said:</p><br><blockquote><p>And here is the proof that there is really a server problem!!! <span style=\"text-decoration: underline;\"><span style=\"font-weight: bold;\">NOW REVIVE MY UNITS!!! </span></span><br></p><br><p>Here is the closed topic <a href=\"//plarium.com/forum/en/stormfall-age-of-war/bug-reports/104621_timers-go-to--30-second--lost-units-/\" target=\"_blank\">https://plarium.com/forum/en/stormfall-age-of-war/bug-reports/104621_timers-go-to--30-second--lost-units-/</a> you have all you need there! <br></p><img src=\"//cnt-forum.plarium.com/file.bmp?g=308776cd-783f-4119-93a3-82fc82992842\"><br></blockquote><p>Hello lord! Such issue can arise when a web browser losses connection with the game server. The game client and server must constantly synchronize their data. When there occurs break-down in the Internet connection, the game client doesn't stop working but it cannot synchronize the data with the server properly and continues processing the data which was actual at the moment of the latest normal synchronisation (when there was stable Internet connection). \n</p>\n<p>We don't object that sometimes we have issues on the server side. We collect feedback from our players, fix these issues and inform players in the community. \n</p>\n<p>This particual problem is related to the issue with the internet connection. 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You cannot post comments.","title":"Timer went to -17 minutes!","authorRole":"","contentDraftJs":"","contentHtml":"<p>Hello, since Agent Pavel closed my topic just because they cannot reproduce something I will be opening new topics until somebody starts fixing the god damn server.</p><br><p>The issue here is almost same as the last one. Timers goes to way minus minutes. Last time I lost units because of that - I still want them back!!!! Here are a photo of the timer, and a video of my connection speed minutes after I took the screenshot.</p><br><p>How to reproduce the bug:</p><br><p>1. Launch the game.</p><br><p>2. Wait for the ..... server to lag,glitch, spike. (You might wait a while).</p><br><p>3. Perform any action.</p><br><p>4. Notice the timers go way below 0 (you might lose units, so be careful).</p><br><p>For the incompetent staff:</p><br><p>Just because something happened once does not mean it did not happen! Example: Sent an attack, server glitched, could not cancel the attack, lose units, server refreshes - everything running ok. You come to reproduce after refresh - You can't because it has just refresh. And you try to convinse everyone there is no problem. Well YOU ARE WRONG. There is a problem! And just because you did not see it, does not mean it hasn't happen.</p><br><p>Waiting for saphires or my units to be revived!!</p><br><p>Link for video: <a href=\"//www.dropbox.com/s/nxqod420fr0pb8u/ScreenRecord_2018-06-07-16-25-24.mp4?dl=0\" rel=\"nofollow ugc\" target=\"_blank\">https://www.dropbox.com/s/nxqod420fr0pb8u/ScreenRecord_2018-06-07-16-25-24.mp4?dl=0</a></p><img src=\"//cnt-forum.plarium.com/file.bmp?g=be6cb298-ca9f-4620-b4c4-8d3717a317f8\"><br>","createdDate":"1528390740000","folderId":"50","id":"104788","authorId":"1930501","authorRegistered":"1519511067237","authorName":"vassil_damianov","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/17.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1719","commentsCount":"4","likesCount":"0","authorCommentsCount":"11","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfall-age-of-war/50_bug-reports/104788_timer-went-to--17-minutes-/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/189097/","commentUrl":"/forum/en/comment/topic_489065/"},"strings":{"userRole":"","userId":"189097","contentDraftJs":"","contentHtml":"<p>You might want to clear the cache.. at time it get hung due to data in cache.</p><br>Let us know if this still persists.","userRegistered":"1426264784957","userCommentsCount":"697","userName":"Warrior AOC","createdDate":"1528391365117","editedDate":"1528391394853","id":"489065","entityId":"104788","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"489065","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1930501/","commentUrl":"/forum/en/comment/topic_489104/"},"strings":{"userRole":"","userId":"1930501","contentDraftJs":"","contentHtml":"Don't ever start with the learned phrases. My browser is set not to store cache. So problem is not from my side. It is server side! Why do I have to explain that to all of you one by one? Are you all incompetent? It is more than obvious that is a server problem.<br>","userRegistered":"1519511067237","userCommentsCount":"11","userName":"vassil_damianov","createdDate":"1528402185370","editedDate":"0","id":"489104","entityId":"104788","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"489104","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1930501/","commentUrl":"/forum/en/comment/topic_489259/"},"strings":{"userRole":"","userId":"1930501","contentDraftJs":"","contentHtml":"<p>And here is the proof that there is really a server problem!!! <span style=\"text-decoration: underline;\"><span style=\"font-weight: bold;\">NOW REVIVE MY UNITS!!! </span></span><br></p><br><p>Here is the closed topic <a href=\"//plarium.com/forum/en/stormfall-age-of-war/bug-reports/104621_timers-go-to--30-second--lost-units-/\" target=\"_blank\">https://plarium.com/forum/en/stormfall-age-of-war/bug-reports/104621_timers-go-to--30-second--lost-units-/</a> you have all you need there! <br></p><img src=\"//cnt-forum.plarium.com/file.bmp?g=308776cd-783f-4119-93a3-82fc82992842\"><br>","userRegistered":"1519511067237","userCommentsCount":"11","userName":"vassil_damianov","createdDate":"1528459411140","editedDate":"0","id":"489259","entityId":"104788","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"489259","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1320639/","commentUrl":"/forum/en/comment/topic_489323/"},"strings":{"userRole":"Technical Support","userId":"1320639","contentDraftJs":"","contentHtml":"<p>Sun4o said:</p><br><blockquote><p>And here is the proof that there is really a server problem!!! <span style=\"text-decoration: underline;\"><span style=\"font-weight: bold;\">NOW REVIVE MY UNITS!!! </span></span><br></p><br><p>Here is the closed topic <a href=\"//plarium.com/forum/en/stormfall-age-of-war/bug-reports/104621_timers-go-to--30-second--lost-units-/\" target=\"_blank\">https://plarium.com/forum/en/stormfall-age-of-war/bug-reports/104621_timers-go-to--30-second--lost-units-/</a> you have all you need there! <br></p><img src=\"//cnt-forum.plarium.com/file.bmp?g=308776cd-783f-4119-93a3-82fc82992842\"><br></blockquote><p>Hello lord! Such issue can arise when a web browser losses connection with the game server. The game client and server must constantly synchronize their data. When there occurs break-down in the Internet connection, the game client doesn't stop working but it cannot synchronize the data with the server properly and continues processing the data which was actual at the moment of the latest normal synchronisation (when there was stable Internet connection). \n</p>\n<p>We don't object that sometimes we have issues on the server side. We collect feedback from our players, fix these issues and inform players in the community. \n</p>\n<p>This particual problem is related to the issue with the internet connection. So, I'm afraid that we cannot come to any other decision about compensation.  </p>","userRegistered":"1401809153793","userCommentsCount":"607","userName":"Andrii","createdDate":"1528471975120","editedDate":"0","id":"489323","entityId":"104788","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/3822467.jpeg?v=1514539513"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"489323","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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