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Your feedback is needed!

233 Replies
Artemus
5 November, 2015, 2:15 PM UTC
Mehnslayer said:

Lord Aoe, 

There was extended issues past the maintenance, I assure you it was reported as fast as possible (I woke up a Plarium employee for it :P) 

Edit - It wasn't down for 10 hours :) It has been up for at least 4

I am still not able to log in and it is paast 8:00 AM CST!
UTC +0:00
WorldWar3
5 November, 2015, 2:16 PM UTC

BMorgan53 said:


I've not been able to locate the friends tab and I've got friends requests pending


Where's it hiding now?

BMorgan53, click the usual friends tab, but u need to log out to get there i believe

UTC +5:00
Mehnslayer
5 November, 2015, 2:19 PM UTC
@Artemus, Try that

http://plarium.com/en/strategy-games/stormfall-age-of-war/#/auth/signin

E 'n la sua volontade è nostra pace
UTC +10:00
Artemus
5 November, 2015, 2:29 PM UTC

Mehnslayer said:


@Artemus, Try that

http://plarium.com/en/strategy-games/stormfall-age-of-war/#/auth/signin


That does not work.  The page loads to 80% then stops.  I have cleaned my cache and cookies several times and get 80% page load then stops


UTC +0:00
Morph aka James
5 November, 2015, 2:56 PM UTC
  1. Top, Banner, bar is to thick
  2. Can not see as much of the play area as I was able to before ( have to use scroll bar more than before now)
  3. Mouse-wheel no longer zooms in / out, now have to use the  + and - buttons for that  (Firefox 41.0.2)

Just updated Firefox to version 42.0 and still has the same problems
Jrooksjr
UTC -6:00
Lord Cardigan
5 November, 2015, 3:09 PM UTC
Don't like to scroll in this new screen fix it
UTC +1:00
Mehnslayer
5 November, 2015, 3:11 PM UTC

It occurs to me that the most common complaint is the scrolling,

Followed closely by the new login feature.

These items will be passed along immediately to Lord Oberon and hopefully reconsidered or redesigned.
E 'n la sua volontade è nostra pace
UTC +10:00
BlackFoot
5 November, 2015, 3:29 PM UTC

this is definitely NOT an improvement!

zooming in/out with the mouse doesn't work anymore, simply because now that the toolbar is so BIG, the game doesn't fit in a browser window, and there's always a scrolling bar on the side! that's the downside of setting your flash param to NOSCALE.


the login screen is simply awful to look at, and badly designed: after i ticked the "remember me" option, in firefox, i just couldn't log out anymore! clicking on the "logout" button only reloads the game! i had to change my privacy option to activate the "always logoff when closing browser" option!

one last thing: the "this field is required" alert stays on, when using a saved username/password feature. one has to actually retype one letter at least, to remove the warning...

this is just another exemple of how  easy it is to degrade a game, which was fairly decent in the beginning, when the UX is so poorly thought out.

UTC +0:00
killerbunnies
5 November, 2015, 3:43 PM UTC
WorldWar3 said:

I don't like the fact that,

1) now i need to log out of Stormfall to enter the forum. 

2) i am asked to logut first , to accept a new friend request

3) I am asked to log out to open the plarium Profile Page ,rather than it been opened in a new tab.


Every time i chose to enter the forum during game-play, it asks me to log out first.

Thumbs down from me to this change


any time it asked you to leave the page to do something simply right click and choose open in a new tab.(annoying...yes. But a fix for a problem none the less.)
UTC +0:00
regardie
5 November, 2015, 4:09 PM UTC

In Chrome, it no longer opens to the size of my window so my scroll wheel needs to scroll the field of play when before it zoomed in and out.


The log out to do anything on the profile page is quite annoying.  I used to be able to open the profile page in a new tab and launch the second server in an additional tab and play both servers at once.  Definitely a lose on that one.
UTC +0:00
Ginacre GandolphsGame
5 November, 2015, 4:24 PM UTC

We need a storage area at our keep.  My keep is now filled with items I have purchased - castle guard, improvements, buildings, etc. - I cannot move some of those items because the fortress walls are in the way.  The only option right now is to destroy the wall/gate, move my items to rearrange, and then repurchase the items I just destroyed.  Please fix this ASAP.  Give us the option to store our items instead of destroying them to make changes.  Many of us have spent a lot of hard-earned $ to buy sapphs and keep upgrading, please do not leave us with the only option of destruction.


Also, the House of Unity, why can't we remove it?  It could be part of the black market options without the house taking up room on the keep grounds.


Thank you for your consideration,

GinAcre
UTC +0:00
Gadheras
5 November, 2015, 4:31 PM UTC

Ginacre GandolphsGame said:


We need a storage area at our keep.  My keep is now filled with items I have purchased - castle guard, improvements, buildings, etc. - I cannot move some of those items because the fortress walls are in the way.  The only option right now is to destroy the wall/gate, move my items to rearrange, and then repurchase the items I just destroyed.  Please fix this ASAP.  Give us the option to store our items instead of destroying them to make changes.  Many of us have spent a lot of hard-earned $ to buy sapphs and keep upgrading, please do not leave us with the only option of destruction.


Also, the House of Unity, why can't we remove it?  It could be part of the black market options without the house taking up room on the keep grounds.


Thank you for your consideration,

GinAcre

If your castle size isnt maxed they want you to spend saphires to make a bigger castle before they add any storage units to the game imho.


UTC +2:00
RonnieG
5 November, 2015, 5:01 PM UTC

All of the top bar links (Forum/support/user profile/etc)  replace the game window and "log you out" of the game.

Please set a target for them so they open in a new tab.  You can right-click on any of them and manually open them in a new tab, but that shouldn't be necessary.  


Scrolling to zoom  is whanked in most browsers.  You can hold down the alt button to zoom with the mouse wheel, but again this should not be necessary. 


The top ribbon is ugly as sin, and takes up way too much screen real estate.  Narrow it or provide a means to collapse it to the size yo get in full-screen mode.  You shouldn't have to go full-screen to hide all that mostly unused stuff.  The same type of collapse you use for the friends list would be good.





Bent on Destruction
UTC +5:00
Snowgoon
5 November, 2015, 5:03 PM UTC

The changes are unnecessary and clumsy. No forethought has been used.

maybe you should have asked for feedback before you made these changes


My main complaint is that you have removed the Facebook login button - it took me 10 minutes to find it 
Hanging on in quiet desperation is the English way - Pink Floyd - http://prnt.sc/dv923b
UTC +0:00
regardie
5 November, 2015, 5:08 PM UTC

I have found that if you click on your icon in the friends list, it will open your profile in a new tab without the annoying log out issue.  


I like that the friend list does not reset to the beginning every time the window refreshes.  It makes it easier to work the list and raise wraiths for your friends.
UTC +0:00
Lord Macanmoore
5 November, 2015, 5:42 PM UTC
Have not been able to log in since you change the log in page? this sucks
UTC +0:00
dlegion
5 November, 2015, 7:00 PM UTC

top banner is way too big.


can't now scroll up or down so have to go full screen to play at all, which I don't like doing as I regularly have to swap tabs for work etc.


going full screen raises other problems, when queueing troops at the bottom of the barracks (paladins, great lords, necromancers, dragons) game comes off full screen on it's own (unless you use the slider which is not so precise as typing the number in) which gets annoying.


suggestions:

sort these problems out (and problems other players are having) or you'll end up losing players, not widening your reach.

try out upgrades on a variety of operating systems/ browsers before implementing them.



UTC +1:00
krt
5 November, 2015, 7:02 PM UTC
iam satisfyed with plarium its a free game its not then again okay with rules u keep letting big players up so and fire balls thats i dont get its awar raids ok
UTC +0:00
RogueRazor
5 November, 2015, 7:11 PM UTC
I am playing on both servers but I am only able to log in to only one at a time.
RogueRazor
UTC +0:00
BlackFoot
5 November, 2015, 8:20 PM UTC

RogueRazor said:


I am playing on both servers but I am only able to log in to only one at a time.

use 2 browsers to be logged in 2 servers at same time
UTC +0:00
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