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113 Replies
janzee777
24 February, 2016, 9:54 PM UTC

There is to much bugs in this game.... 

and it could not load problem..


UTC +5:00
Basileus Leonidas
Administrator
25 February, 2016, 11:53 AM UTC
janzee777 said:

There is to much bugs in this game.... 

and it could not load problem..


Could you specify which bugs exactly you mentioned? 
War doesn't determine who is right - only who is left.
UTC +0:00
warlord
26 February, 2016, 4:10 AM UTC

i can log in but it doesn't load the game anymore ??????????????/ i clear the cash and nothing log me in and won't load 

it give me the message try again later  ......//??????
UTC +4:00
Mick13000
26 February, 2016, 4:37 AM UTC

Well, this is my 2nd post-having seen the "Server Maintenance" pop-up, I was kicked off at 10:10 EST-that is not even close to your maint. window!


So? There is a product called VMware ESXi server-it runs virtual machines-I have 100 VM's sitting in a Dell server with 32 GB of RAM-I use it for learning networking, security and such.

I hope that's what you have for development, patches and testing new "algorithms" of the game such as "build times" and such.

You make changes on your virtual machines-then test, audit and ensure the platform is "secure" (read as making sure "Server Maintenance" displays time! This would indicate to me to check what time zone I am in to coincide with your UTC clock settings! It would also facilitate a smoother transition when making updates to the production servers.

*******10:10 EST in UTC is 3:00 AM Friday, Coordinated Universal Time (UTC)**********

You can check my account-yes, I have spent money-I enjoy the game immensely. But when I see a server maintenance window with NO TIME displayed other than 2/26 and I am sitting in an Eastern Standard Time Zone and the date is 2/25 at 10:10 EST-I figure I have enough time to build troops, activate complete protection for 24 hours..and log out, as well as-


-Not being kicked off

-Not kicked out of chat.

-Not able to save my troops (and money..you know..the item that I send you?)

I figured some network tech running backups and patching the system will not "jump the time". The person(s) that did this would render my network/business "unavailable". The tenets I have to live with every day are "Confedentiality, Integrity & Availibility of my network.

Plarium would do far better for the customer's sake, if they adhered to these tenets!

Thank you-love the game-but tonight makes me question your technical expertise!


Respectfully,

MJ

UTC +5:00
Basileus Leonidas
Administrator
26 February, 2016, 11:33 AM UTC

warlord said:


i can log in but it doesn't load the game anymore ??????????????/ i clear the cash and nothing log me in and won't load 

it give me the message try again later  ......//??????

Archon, please follow this link and our Support Team will gladly help you to resolve your loading issue - http://support.plarium.com/ensparta/ 

War doesn't determine who is right - only who is left.
UTC +0:00
Basileus Leonidas
Administrator
26 February, 2016, 11:37 AM UTC

MICHAEL13000, Ingame news about maintenance are always posted in the time needed with a time corridor for you to be able to hide your troops. 

At the same time we always warn players at the forum in advance about such cases, here is the link to the post we made this time - http://forum.plarium.com/en/sparta-war-of-empires/news-and-announcements/topics/maintenance--2/ 



War doesn't determine who is right - only who is left.
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ferdostenovec
25 March, 2016, 4:44 PM UTC
good game
UTC +1:00
Sparty
7 April, 2016, 4:15 AM UTC

Would it be possible to add something in the game that would indicate when a fellow Coalition Member / Friend was online?


Perhaps in the bar at the lower of the screen. I see that friends have a blue surround if they are Summoned as a Hero, could they get a Green Surround if they are currently online?

This would make Coalition activity easier to co-ordinate and add to the group play of the game.


Spartaites
UTC +10:00
ThatBloke
7 April, 2016, 8:26 AM UTC

Hello Archon,


You can get this kind of information from your embassy, at least for your coalition members. :)



I pity the fool
UTC +11:00
Albert D GREAT
8 April, 2016, 11:51 PM UTC
btw Leonidas i think you guys should look into temple of aspleus or so the elixir mixing is rediculus when u have a lot to mix its endless  i have elixers on lvl 10 but still a lot to mix i cant be bordered no more as it take to much time i think you  guys should look into that cheers and all hail albert
LONE Wolf
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Ceda012
9 April, 2016, 6:40 AM UTC
okey......
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Oliver Schimpl
9 April, 2016, 7:45 PM UTC
just getting used to it will let u know
UTC +4:00
Fran
10 April, 2016, 7:24 PM UTC
hi. personally it´s not always easy for me to find information in general. thanks 
UTC +2:00
Sergey Kryvorotchenko
Community Manager
12 April, 2016, 10:14 AM UTC

Archons, this thread was created for suggestions and ideas regarding our forum and website. If you want to share your ideas for the game, please use another topic.

I now close this thread.
Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
UTC +2:00
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