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BUG IN TUTORIAL

6 Replies
ANKAN
29 November, 2016, 11:56 PM UTC

In those initial missions voice instructed by Leonidas a golden arrow appears pointing where to click.

But in case of tasks related to  general (naming general etc.) the arrow does not point towards general image on the top of the screen  instead it points downwards.


also we can not click the "store" button on the lower row of Temporary Inventory items to move it into Inventory. we can drag it.
Win The War Within
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Alyona Kolomiitseva
Community Manager
30 November, 2016, 11:47 AM UTC
Hi! Could you please add some screenshots?
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ANKAN
30 November, 2016, 10:03 PM UTC



(upper row)
You can see the red "store" button here..





(lower row)

Can not click the red "store" button , screen is fully scrolled down as you can see. when trying to move items from Temporary inventory to Inventory


Win The War Within
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Alyona Kolomiitseva
Community Manager
1 December, 2016, 10:26 AM UTC

ANKAN said:




(upper row)
You can see the red "store" button here..





(lower row)

Can not click the red "store" button , screen is fully scrolled down as you can see. when trying to move items from Temporary inventory to Inventory



Hi! There are two possible solutions: 

1) Try it in the Fullscreen Mode.

2) Change the page scale here: http://screencast.com/t/Bwm2IR0xSj62


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ANKAN
1 December, 2016, 10:22 PM UTC

1. full screen does not work.

2. scaling down to 66% works.

3. full screen + scaling down to 80% works but text are too small to be read comfortably
Win The War Within
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Alyona Kolomiitseva
Community Manager
2 December, 2016, 11:26 AM UTC
ANKAN said:

1. full screen does not work.

2. scaling down to 66% works.

3. full screen + scaling down to 80% works but text are too small to be read comfortably
So option 2 works :) I'm afraid there's no other way to fix it since the issue is connected to your screen resolution.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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ANKAN
2 December, 2016, 5:35 PM UTC
The reason I reported this is because many players can face this problem and developers can make the page fit for all kind of resolution by resizing or moving those interface windows. All the websites does this and they even make it to fit mobile devices. and the first problem is also related to screen resolution I think as the arrow pointing in wrong direction. But thank you for your reply.
Win The War Within
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