i don't have personal event quests. i can't play without it

11 Replies
metanastis2012
1 June, 2016, 4:26 AM UTC

Can i please have some help? i keep telling your support team that i don't have Personal event quests other than the two for emporiums. Every player gets all this xp and army by completing as many as they want every day and i have nothing since day one. i am level 35 and i should be 50 with much more army. how can i play and develop without personal quest? 

please solve this bug. i am waiting so long.

UTC +4:00
Alyona Kolomiitseva
Community Manager
1 June, 2016, 12:08 PM UTC
Could you please show me a screenshot of your quests? And your game ID please (or Coordinates). I will look into it.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
ONLINE.ALIEN
1 June, 2016, 8:23 PM UTC
i think u need to join a guild or coal then u get the event with rewards...
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metanastis2012
3 June, 2016, 8:57 AM UTC

my id is  uid 5461554 / fb129245980821913 / The Glorious Valley / segment01

i don't know how to upload a screenshot, ask me for a URL. if i can have a mail address i can send you to see there is no personal quest.

Thank you very much.

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Alyona Kolomiitseva
Community Manager
3 June, 2016, 10:14 AM UTC
I've just checked it. You need to finish the current event or wait for another one. They are changing from time to time.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
metanastis2012
3 June, 2016, 3:28 PM UTC

i don't know what you checked but  i have no personal event other than the 2 emporium quest.

would i try to find out whats going on for a quest that ends and renew right after you do it or after 3 hours?

i do not have it. no personal event appears.
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Alyona Kolomiitseva
Community Manager
6 June, 2016, 10:14 AM UTC
metanastis2012 said:

i don't know what you checked but  i have no personal event other than the 2 emporium quest.

would i try to find out whats going on for a quest that ends and renew right after you do it or after 3 hours?

i do not have it. no personal event appears.
Emporia Quests are also personal events.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
metanastis2012
6 June, 2016, 11:32 PM UTC
Yes i know. But i don't have the other that gives you so much xp, resourses packs, army. And you can do as many as you like. you do know how important it is, and i am missing it from day one. Please do something to help me or tell me what can i do. i also play from another pc to see if its my browsers fault.. but was the same :(
UTC +4:00
Alyona Kolomiitseva
Community Manager
7 June, 2016, 8:00 AM UTC
metanastis2012 said:

Yes i know. But i don't have the other that gives you so much xp, resourses packs, army. And you can do as many as you like. you do know how important it is, and i am missing it from day one. Please do something to help me or tell me what can i do. i also play from another pc to see if its my browsers fault.. but was the same :(
Try to complete the Emporia quest, and another one will appear.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
metanastis2012
16 June, 2016, 11:55 PM UTC

i complete both emporium quest and now personal event tab is totally-totally empty. i have photo you can see. just don't know how to put it here.

i will try Facebook page maybe.

UTC +4:00
Alyona Kolomiitseva
Community Manager
17 June, 2016, 9:36 AM UTC
metanastis2012 said:

i complete both emporium quest and now personal event tab is totally-totally empty. i have photo you can see. just don't know how to put it here.

i will try Facebook page maybe.

Please send your screenshot to our Support Team and they will look into your issue.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Dragisha P.
17 June, 2016, 12:12 PM UTC

http://support.plarium.com/ensparta/Tickets/Submit/Step1/52 You can report all problems

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