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Help

6 Replies
Adrian13
16 May, 2016, 11:37 PM UTC
guys can anyone help me cause i can't claim my reward i been trying to i picked everything i need it to pick and it keeps saying pick package and it's annoying plss someone help!!!
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Adrian13
16 May, 2016, 11:45 PM UTC
oh great now it keeps saying your resources had arrived over and over again what's wrong with this game!!! nah i'm done  if it keeps doing this i'm done playing this game  this game is not good anymore i used to like it alot but all this i dont know bugs i quess are so annoying im done
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Alyona Kolomiitseva
Community Manager
17 May, 2016, 12:48 PM UTC

Adrian13 said:


oh great now it keeps saying your resources had arrived over and over again what's wrong with this game!!! nah i'm done  if it keeps doing this i'm done playing this game  this game is not good anymore i used to like it alot but all this i dont know bugs i quess are so annoying im done

Greetings. Please contact our Support Team as this is the technical issue which cannot be resolved on Forum.

Please follow this link and submit a ticket: plrm.me/Plarium_Support.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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lekkerdje
17 May, 2016, 9:21 PM UTC
try another browser if something doesnt work, could be cached memory. some browsers work better then others with this type of game.
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Adrian13
18 May, 2016, 1:28 AM UTC
thanks guys it's fixed now it took like a day to get fixed thank you alot for your support
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Alyona Kolomiitseva
Community Manager
18 May, 2016, 8:13 AM UTC
Adrian13 said:

thanks guys it's fixed now it took like a day to get fixed thank you alot for your support
You're welcome. So it was a cache issue?
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Adrian13
18 May, 2016, 12:32 PM UTC
yea
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