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Important Information About Log In Via Facebook On Plarium.com

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Important Information About Log In Via Facebook On Plarium.com

Hey, Archons!

Due to some current technical issues, it is impossible to log in via Facebook on Plarium Play, Plarium.com, Forum, and dedicated websites for our games, for now. We are working on bringing that way of authorization back to life.

Until then, please log in via the good old login + password combination. In case you used to log in to our services only via Facebook, you may request a password reset and specify the email linked to your Facebook account. Then you can follow the password reset instructions sent to your Facebook-linked email. Afterward, please go back to our service you want to log in and authorize using the combination of your Facebook-linked email and your new password.

If you don't remember the email linked to your Facebook account, please get in touch with our Support team.

We apologize for the temporary inconvenience and are doing our best to bring things back to normal. 

Views
21
Comments
13
Aug 4, 2023, 11:5508/04/23
Aug 8, 2023, 04:3008/08/23
03/11/15
676

to join the game you must klick 100 times the Play button till you join the game real.

Aug 11, 2023, 03:0708/11/23
12/15/20
1

me too. sparta logs in but if i exit and try to come back.. 100 trys to get black screenm 504 error. just plain hangs not loading. frustrating

Aug 11, 2023, 04:3208/11/23
03/11/15
676

Thats since the Windows Update and also Plarium Upodate before it was okay at the App


Aug 15, 2023, 04:2108/15/23
03/11/15
676

now klicked feeled 100 times till it started to load and then it loads only till 99% and nothing more happens. Cache are cleaned app removed installed new and all other things tried i know but no chance to join game. Was on Server 1 and 2 and when i tried to login on S3 no more Chance to join game.


KatiaModerator
Aug 15, 2023, 10:1008/15/23
01/31/18
552
MM KAISERSOUZEY

now klicked feeled 100 times till it started to load and then it loads only till 99% and nothing more happens. Cache are cleaned app removed installed new and all other things tried i know but no chance to join game. Was on Server 1 and 2 and when i tried to login on S3 no more Chance to join game.


Hello Archon. As Daria already posted, the Team is investigating it 🙂


KatiaModerator
Aug 15, 2023, 10:1308/15/23
01/31/18
552
Meloney Gabert

me too. sparta logs in but if i exit and try to come back.. 100 trys to get black screenm 504 error. just plain hangs not loading. frustrating

Hello Archon. Sorry for the late reply. The team is already informed and investigate the loading issue. 

DariaCommunity Manager
Aug 15, 2023, 12:1008/15/23
10/31/22
788

Hi, Archons! For those who encountered 99% loading inconvenience, this was a technical issue that the team has already fixed. Also, your compensation gift as a thank you for your patience is already waiting for you in the game. 

Aug 16, 2023, 04:1208/16/23
03/11/15
676

Oka ythanks to Login no changes in App you must do 100 tries to get in game then it works but thats boring i hope you get the problem fixed soon

DariaCommunity Manager
Aug 18, 2023, 12:5408/18/23
10/31/22
788
MM KAISERSOUZEY

Oka ythanks to Login no changes in App you must do 100 tries to get in game then it works but thats boring i hope you get the problem fixed soon

Is it still up-to-date for you, Archon? Did you manage to enter your game? 

Aug 18, 2023, 13:5708/18/23
03/11/15
676

I join the Game with Plarium App and Login with normal Datas no FB or others like Discord,Google or anything. I type them in Plarium App and then Login. Thats all fine but when i wil start Sparta i need to klick so much times the Play Button that it makes no fun. Sometimes i klick it for 10 Minutes till i join the Game.

I cleaned cache and cookies, i deinstalled complete App deleted all things that wasn´t deinstalled and installed it new but it won´t get better, the problem is still the same.



KatiaModerator
Aug 19, 2023, 11:5708/19/23
Aug 19, 2023, 11:58(edited)
01/31/18
552
MM KAISERSOUZEY

I join the Game with Plarium App and Login with normal Datas no FB or others like Discord,Google or anything. I type them in Plarium App and then Login. Thats all fine but when i wil start Sparta i need to klick so much times the Play Button that it makes no fun. Sometimes i klick it for 10 Minutes till i join the Game.

I cleaned cache and cookies, i deinstalled complete App deleted all things that wasn´t deinstalled and installed it new but it won´t get better, the problem is still the same.



 Hello Archon. Maybe you need to check your internet speed too. Sometimes a very high ping can cause us issues as well. So maybe your  have to restart your router and your PC. Maybe if you have another PC you can check how is your game on this PC as well. Many unnecessary apps make our game <heavy> .  When we uninstall and reinstall the  Plarium Play Launcher, we have to unpin the shortcuts. I'm not a PC programmer,  it is what I do when I have loading problems. Of course, you can always submit a ticket to the Support here   


Sep 6, 2023, 16:0509/06/23
03/11/15
676

it worked some few days and now i app doesnt load any more it´s boring if you cant play the game normal like nearly all others i play

KatiaModerator
Sep 6, 2023, 18:3209/06/23
01/31/18
552
MM KAISERSOUZEY

it worked some few days and now i app doesnt load any more it´s boring if you cant play the game normal like nearly all others i play

Hello, archon. Can you tell me what is the problem? a screenshot might help