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Apr 27, 2017, 02:1504/27/17
01/13/16
10

Cannot Zoom

I'm using a Mac, playing with Chrome browser.  Starting today, I've not been able to zoom in so that I can collect from my upper right bronze collector.  


Anyone else having this issue?  I've rebooted everything and all that I know to do.  Thoughts?
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6k
Comments
20
Comments
Alyona KolomiitsevaCommunity Manager
Apr 27, 2017, 08:0804/27/17
09/17/15
8278
Hi! Thank you for your report. We will pass this issue to devs and once I get any details, I will let you know.
Apr 28, 2017, 17:1604/28/17
06/12/15
20
Yeah i'm on a PC and using chrome and since the update can no longer use my mouse wheel in full screen. Done all the usual clear bro... reinstalled flash yada yada but with no joy. Works fine in other things full screen just not Sparta
Apr 30, 2017, 21:1304/30/17
01/13/16
10

Still waiting...


This is getting very old and annoying. 
May 1, 2017, 16:1905/01/17
May 1, 2017, 16:22(edited)
72


you can use the page-zoom-function in the chrome-options to get your screen zoomed in (alternative: press and hold control-key and use your mouse-wheel to zoom in and out). so you are able to grab the bronze. after that, go back to 100% zoom to play further. just a workaround till plarium fixes this issue.



May 1, 2017, 21:5605/01/17
11/17/16
512

Yeah this is happening to me too! 

After the update I can't zoom in with my mouse.

I can only zoom from the options under the edit button.

Let's all be patient and wait for this to be fixed. 

May 5, 2017, 16:2005/05/17
06/12/15
20
Hmmm the devs still havent fixed this issue bet if it'd been us unable to buy drac it would have been almost instantaneous 
Alyona KolomiitsevaCommunity Manager
May 8, 2017, 11:2305/08/17
09/17/15
8278
lastsplatter said:

Hmmm the devs still havent fixed this issue bet if it'd been us unable to buy drac it would have been almost instantaneous 
Please wait for issue resolution.
May 10, 2017, 06:4305/10/17
07/12/15
297

For SWOE I use Edge.. for everything else Chrome.


Try it, you got nothing to lose 
Alyona KolomiitsevaCommunity Manager
May 10, 2017, 09:4905/10/17
09/17/15
8278
Lastsplatter, a warning for profanity.
Alyona KolomiitsevaCommunity Manager
May 10, 2017, 09:4905/10/17
09/17/15
8278
Kakos said:

For SWOE I use Edge.. for everything else Chrome.


Try it, you got nothing to lose 

Does it work faster in Edge?
May 10, 2017, 10:3805/10/17
06/12/15
20

Alyona I used no profanity so please remove your slander. I said you were obsequious but did so in a sarcastic manner.


Kakos thank you and yes it does work in Edge and also Opera but like the vast percentage of browser users in the world i use Chrome and up til the last update it was working fine. The fix is simple roll back the previous update and then when they have tested their new code properly and found that it only implements their new features run the update again.


Simples

May 10, 2017, 11:5305/10/17
07/12/15
297

Alyona Kolomiitseva said:



Does it work faster in Edge?

Oh yes very much so, why else would I'd use it? 

IE and by association Edge has a bad rep, is like the Martin Sheen of browsers.. hehe

I use chrome for everything else because of ease of use, not speed. 
May 10, 2017, 18:1505/10/17
06/12/15
20
Kakos said:


IE and by association Edge has a bad rep, is like the Martin Sheen of browsers.. hehe


Did you mean Charlie? Does Edge have Tiger Blood???
May 10, 2017, 23:2205/10/17
May 10, 2017, 23:22(edited)
07/12/15
297
lastsplatter said:


Did you mean Charlie? Does Edge have Tiger Blood???
Oops you're right I did mean Charlie!! LOL 
Jun 1, 2017, 16:2906/01/17
06/12/15
20

Well we have a new update and.....

.....Yeah its fixed :D



I'm joking, obviously.


It has only been a month so you know cut them some slack ;


No doubt there is profanity in here somewhere xx
Alyona KolomiitsevaCommunity Manager
Jun 2, 2017, 09:1106/02/17
09/17/15
8278
lastsplatter said:

Well we have a new update and.....

.....Yeah its fixed :D



I'm joking, obviously.


It has only been a month so you know cut them some slack ;


No doubt there is profanity in here somewhere xx
Unfortunately, not all issues can be fixed right away.
Jun 7, 2017, 23:0406/07/17
06/12/15
20

Alyona Kolomiitseva said:



Unfortunately, not all issues can be fixed right away.

It wasnt an issue til the pointless upgrade. They could show that they are actually 'devs' rather than 'divs' and roll it back and then ACTUALLY test their upgrades, you know like professionals do.


ooops gpnna get banned i used another profanity (professionals)


Feel free to delete a valid rebuke again Alyona 
Alyona KolomiitsevaCommunity Manager
Jun 8, 2017, 06:5606/08/17
09/17/15
8278

lastsplatter said:


Alyona Kolomiitseva said:



Unfortunately, not all issues can be fixed right away.

It wasnt an issue til the pointless upgrade. They could show that they are actually 'devs' rather than 'divs' and roll it back and then ACTUALLY test their upgrades, you know like professionals do.


ooops gpnna get banned i used another profanity (professionals)


Feel free to delete a valid rebuke again Alyona 

We do have people who test our app before each update. Moreover, they test it 3 times: when features are being developed, when new version is ready for update, and right after the first servers were updated with a new version.

However, with each update we add more and more features. It's impossible to test all cases. 
Jun 12, 2017, 22:2706/12/17
06/12/15
20
Alyona Kolomiitseva said:

We do have people who test our app before each update. Moreover, they test it 3 times: when features are being developed, when new version is ready for update, and right after the first servers were updated with a new version.

However, with each update we add more and more features. It's impossible to test all cases. 
Ah so what you are admitting to is that they are useless and should be sacked? They tested it 3 times but didn't notice an 8 year long basic function had suddenly vanished??  Wow you really have filled me with a sense of 'legendary' trust in your staffs abilities please keep up your 'epic' job
Alyona KolomiitsevaCommunity Manager
Jun 13, 2017, 08:4006/13/17
09/17/15
8278
lastsplatter said:

Alyona Kolomiitseva said:

We do have people who test our app before each update. Moreover, they test it 3 times: when features are being developed, when new version is ready for update, and right after the first servers were updated with a new version.

However, with each update we add more and more features. It's impossible to test all cases. 
Ah so what you are admitting to is that they are useless and should be sacked? They tested it 3 times but didn't notice an 8 year long basic function had suddenly vanished??  Wow you really have filled me with a sense of 'legendary' trust in your staffs abilities please keep up your 'epic' job
QA engineers are not players. They have a certain test plan that they need to follow. Unfortunately, not all game features and functions can be included in test plan. Otherwise, we would update our game once a year :)