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No Emeralds for Upgrading Guardians

No Emeralds for Upgrading Guardians

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May 17, 2020, 16:0305/17/20
11/15/15
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No Emeralds for Upgrading Guardians

Hi

I noticed that I get no emeralds when upgrading guardians.

Since I haven't read any announcement that states this

and the help about emeralds has not been updated I assume this might be a bug.

Or is it a new game feature?

And in this case is buying the only way to get emeralds?

I attach a screenshot below:



Edit:I realized that we get emeralds when a guardian reaches the max level and not when it s upgraded.

Sorry for the fuss,,,

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Jun 5, 2020, 09:1506/05/20
Jun 5, 2020, 09:28(edited)
03/07/15
2

me, too


in my case, when guardian is upgraded, reward is showed. but total emeralds didn't increased.


i upgraded Grade 3 guardian, Grade 3 is ok.

http://prnt.sc/su8ob6

http://prnt.sc/su8oiv

and next, i did Grade 4,

Grade 4 doesn't work. 

http://prnt.sc/su8ni7


is it possible that something booster ( dominion, guardian xp booster ) effect it... ?

NancyAdmin
Jun 5, 2020, 11:5806/05/20
07/09/19
1874

Alicia said:


me, too


in my case, when guardian is upgraded, reward is showed. but total emeralds didn't increased.


i upgraded Grade 3 guardian, Grade 3 is ok.

http://prnt.sc/su8ob6

http://prnt.sc/su8oiv

and next, i did Grade 4,

Grade 4 doesn't work. 

http://prnt.sc/su8ni7


is it possible that something booster ( dominion, guardian xp booster ) effect it... ?

As far as I can see, this Guardian http://prnt.sc/su8ni7 hasn't maxed yet (level 1/25). When he reaches the maximum level, you will receive Emeralds. I hope it helps. 

Jun 5, 2020, 13:0606/05/20
Jun 5, 2020, 15:39(edited)
03/07/15
2

in my case, i upgraded maxed guardian


3rd screenshot is after i upgraded Rank 2 to 3 and it got level 1. ( i forgot to take screenshot when it was upgraded )


emeralds should increase, but it was not. it was the same as when i didn't upgrade it ( grade 4 guardian )



and now i checked again. i upgraded grade 1 and 2 guardians.

when i upgraded them, it didn't show the reward. 

and still no emeralds yet.

Jun 5, 2020, 15:4406/05/20
Jun 5, 2020, 15:47(edited)
11/05/15
1211

you get your emeralds when you reach the maximum level for its current rank 




not when you increase its rank 




in your second picture the emeralds will have been added at the same time as the rank increase, take a picture before the rank increase and then after and post them here please, this caught me out at one point until I took before and after pictures and saw that they had increased at the same time as the award screen