24h 

4 messages to 2 Cm, 1 tech agent support

no replies

Discrediting players issues comes first

48 h still no Cm / support  replies

Buy a car,

and if you dont use it 3 weeks seller has the right to take it back and sell it to somebody else ( wrote in the sell contract, afterwords ).

I would like to see that holding in Customers Right Court.... 

Boris are you going to do your job ?

1-plarium remote me wrongfully from hegemon of OUR COA  and give  it to an idiot who have no clue

2- the guy / guys spend tools on  upgrade capi to be gunned down   , still no clue what he is doing

3- cast me out of   MY  coa 

good game plarium

Customer spend money and you chose to redistribute  the money to strangers ( unless  plarium itself)

and coa deleted . that is how plarium  constantly improve the game

my apologies for this not being responded to yet

Probably a good idea to write some  little recap of this kind of  incidents in  financials and gaming related forums about how plarium

 really make  money and the support quality .

morteeee said:

my apologies for this not being responded to yet

I have flagged it for urgent attention in the dev/mod chat for you 

mortee, now is late, post was from the 25th in bugs, and no answer from technical support at all ... how can this happen?

Also i dont understand how something like this can happen, makes me wonder, are our coas secure? how can be sure all the work done in the last four years will not disappear  (you all must remember i did complain about this in the past, now it proves i was right, this can cause big mistakes.... and nothing was done, even if -alina said that they were going  to increase the days etc.... nothing done)

this is quite serious and the reason why technical support has lost all our confidence and respect. 

just a question, when a hedge is 15-21 days not entering it goes to the oldest pole, the hegemony ..... why it went to someone that was no pole? how did plarium assign that and no one has answer to him in this problem?

CU miscov said:

i voted INEXISTANT

Support not available  10 days but they have time to chit chat  about  how constantly plarium  fixing bugs  20 + cm messages in forum during this period

I have flagged this for urgent review as previously stated, I will chase it first thing in the morning 

UN-2

QUOTE

They removed me form Hegemon Despite rules says 3 weeks away, i have been logging every weeks 1-2 a week.

This is B.S

And the guys spend coa tools to upgrade downgrade our cap !

i never gave guys right to interact with the capi

https://gyazo.com/d74b731aebe7c87974c6c9eec7d7bb59

Report sent to CM Boris and Phoenix, tools burning capitol burning will they do something ?

look like guignols are behind that

hijadelafortuna T.I.A. said:

just a question, when a hedge is 15-21 days not entering it goes to the oldest pole, the hegemony ..... why it went to someone that was no pole? how did plarium assign that and no one has answer to him in this problem?

Are our coalitions secure?

Hi! This system is fully automatic. Hegemon role will be passed on to the next active Coalition member. 

Coalitions are secure provided that the Hegemon is active. 

Boris Shevchenko said:

cu

Hi! Sorry for the delay with reply. To investigate this issue, I need to know the coordinates of your City and the game server in which you're playing. 

glorious valley 

-2334; 2325

I was passed UN-2 Agoge ( extention of UN   1,2,3,4  ) hegemoncy to keep  .

Coalition that we have builded 2-3 years ago- 

UN 4 was almost to go too ( hegemon in holliday ) ,lucky the guy who got hegemoncy was not like Totarin  135; 1520 who booted me in purpose  to disband the coa.

Now with this  stupids new automatic  implented rules, peoples sneak into coas ( can read  OAK  players inquieries ..)  in order to steal coas,  use  for capitol downgrade ect.

Once you sold a product you cannot just take it aways and give to somebody else  , its scamming players.

When the player have invested 1-2-3 years to make achivements, why  plarium  make such  idiotics  aftermath  changes ? saving server capacity to the detriment of players who already paid for the products ?

Friends, please stop spamming. We are waiting for a response from the player who faced the issue. 

morteeee said:

my apologies for this not being responded to yet

I have flagged it for urgent attention in the dev/mod chat for you 

 looks like pushing papers is just a ways to says  that there is no support anymore 17 days  IMAO.

Agent Helga said:

Friends, please stop spamming. We are waiting for a response from the player who faced the issue. 

Please also check the forum rules. 

1-Nobody contacted me unless been flagged as spam mail , that would be a  real  LOL

2-Also i wonder why plarium spent money to develop a community chat if their staff is not able to read / answer with it

 i reactivated   and confirmed email in case.....

James Madison said:

glorious valley

-2334; 2325

I have checked the database and I see that you were inactive for a long time. You did not log in even once from the 28th of February till the 21st of March. 

This is enough for a Hegemon to be replaced and for a Coalition to be deleted.

There is no error and you were replaced because of inactivity.

In this exact thread, we investigate bugs. As the investigation confirmed, there is no bug.

I see that don't like this feature, and you are always welcome to share your feedback in the Game Discussion thread. Community managers collect feedbacks there.

Since the investigation is completed and the solution is provided, this topic is closed.