ERROR MESSAGE: LIMIT FOR THE NUMBER OF TIMES ONE CAN SEND REINFORCEMENTS TO A CITY

9 Replies
User
11 March, 2019, 8:46 PM UTC

Platform: Plarium.com;


Server: “The Glorious Valley”;


Feature: I cannot receive reinforcements (from some/all of my coalition mates);





Hello all

I moved to a new coalition and as usual I have sent or received friends request and sent/received troops as reinforcements.

At a certain point some coalition mates were no longer able to send me reinforcements.
In fact, they received an error message telling that they had reached the limit for the number of times they can send reinforcements to my city.


https://gyazo.com/24555342e8f9282dfdba1e279cf90317



It is the first time I experience something similar or hear about something similar.

Is it a bug?

A new game limit?


Would you mind to explain me what is happening or fix the problem?


Thank you.

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Technical Support
14 March, 2019, 11:39 AM UTC

Hello!

A player can have a maximum of 300 Reinforcements from other players in their city. 

This limit is very old.

Support agents do not reply to private messages, they only use it for requesting additional information | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
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User
15 July, 2019, 1:35 PM UTC
please fix this ...this is an error !! other coalition members have loads of reinforcements in their city ! my city is x 2671 y2956
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User
15 July, 2019, 1:37 PM UTC
black panther said:

please fix this ...this is an error !! other coalition members have loads of reinforcements in their city ! my city is x 2671 y2956 ...glorious valley ...server ...more people are having this same problem !!!!

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User
15 July, 2019, 1:45 PM UTC
Agent Helga said:

Hello!

A player can have a maximum of 300 Reinforcements from other players in their city. 

This limit is very old.


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User
15 July, 2019, 1:48 PM UTC
this is not true !!! please fix this ..i spend my money and the game is not working for me !! just so unfair !! people have loads of reinforcements ...no limitations !!
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User
15 July, 2019, 10:43 PM UTC
Yep Nonsense Helga I have 10s of 1000s at other players cities and have alway been able to do so, fix the bug for these patient players.
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Moderator
16 July, 2019, 6:56 AM UTC

Hello


We are facing a problem with google translator (or the translator program used).


- There is a very old limit according to Agent Helga on the limit of players who can send reinforcements to another player "300 different players will be able to reinforce a player".

- Or as we deduce from the warning sign there is a maximum number of players we can be helping with troops at any given time. Here I think there is the translation error, in the poster.


Another thing is the number of troops sent by each player as reinforcement.



Hola


Nos encontramos ante un problema de google translator ( o el programa traductor que se utilice )


- Hay un limite muy antiguo segun dice Agent Helga en cuanto al limite de jugadores que pueden enviar refuerzos a otro jugador "300 jugadores distintos podran reforzar a un jugador".

- O como deducimos del cartel de aviso existe un numero maximo de jugadores a los que podemos estar ayudando con tropa en un momento dado. Aqui creo que esta el error de traduccion, en el cartelito.


Otra cosa es el numero de tropa que envie cada jugador como refuerzo.

siempre pensando
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Technical Support
18 July, 2019, 12:10 PM UTC

Dougal said:


Yep Nonsense Helga I have 10s of 1000s at other players cities and have alway been able to do so, fix the bug for these patient players.

Hello,

You do have an opportunity to locate thousands of reinforcements in other players' Cities. The matter is, that you can receive reinforcements from up to 300 players only. The pop-up is not related to your limit, but the target player's one.

Support agents do not reply to private messages, they only use it for requesting additional information | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
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User
21 July, 2019, 11:01 PM UTC
Jeez, you must be popular to have 300 players wanting to reinforce your city, to me surely this is bug.
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