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guardian xp boosts.

guardian xp boosts.

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Moderators for Sparta: War of Empires
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Jan 31, 2019, 11:3201/31/19
12/29/14
104

guardian xp boosts.

cannot get guardian xp boosts to activate today, what is going on?
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1k
Comments
18
Comments
Agent HelgaTechnical Support
Jan 31, 2019, 11:5201/31/19
05/13/15
1258

Hello!

Please provide us with more detailed information about the issue. Here is an instruction on how to report bugs.

Make sure to specify the browser, platform, and all the other requested information. 
Jan 31, 2019, 11:5801/31/19
12/29/14
104
Cannot be asked with this, too much to do, I press the apply or activate button and nothing happens, does not deduct the boost and does not activate the boost.
Agent HelgaTechnical Support
Jan 31, 2019, 12:0001/31/19
05/13/15
1258
I understand. Still, I need to know that information to reproduce the issue.
Jan 31, 2019, 18:2501/31/19
12/25/15
7

the glorious valley


The same thing happens here - can't activate any guardian xp boost. Game still allows to purchase them. The same happens on APP and on the plarium.com Used two computers one at work second at home with different internet providers the same problem. ..and tournament is going on :(( 
Jan 31, 2019, 18:3601/31/19
12/29/14
104
cannot even access from the warlord tab, it has disappeared all we got there at present is energy recharges, oh well quite a few of will give this one a miss I guess, shame as I have lots of 1s and high level warlords ready to grind out some pts. not just me agent helga.
Jan 31, 2019, 20:4501/31/19
01/17/16
7

i have the same problem and i sent a bug report

they send me here omg intstead of fixing the problem

no comment
Jan 31, 2019, 21:1301/31/19
01/17/16
7

Precisions bug report :

plate forme : plarium play 64 bits

server : the glorious valley

feature : objet boost xp gardien (1h ou 4h)

steps : on clique sur l'objet et il ne se passe rien pas d'activation de bonus ni de decompte du nombre d'objet

aucune condition particuliere (hors tournoi ou en tournoi xp gardien comme maintenant ...

what should have happened : activation du bonus comme d'habitude !

what actually happened : RIEN !!! c'est tout le probleme

Voila difficile d'etre plus clair

Merci d'avance

Hagryos

PS : je ne suis pas le seul a avoir le probleme ...

Jan 31, 2019, 21:3401/31/19
10/04/15
32

Hi,

I've got the same problem.

I send post to technical help, post now closed (?) and after few hours it works again, why ? I've no idea, it would be nice to tell us something

about this, we lost time and boost, was not fun.

Have a good day.... or night ;)
Feb 1, 2019, 09:0502/01/19
01/14/17
5
i have same problem - any solution?
Feb 1, 2019, 09:1702/01/19
12/29/14
104
Hi Lorch there is none, warlords tab only shows energy recharge and not xp boost, so this feature to us unfortunates is lost for this tournament, will they fix it in time for the next one who knows??
Feb 1, 2019, 18:0302/01/19
03/13/16
81



Feb 1, 2019, 18:0402/01/19
12/29/14
104
Still no fix on this, guardian XP boost has disappeared from warlord tab and cannot activate it on the item tab either, 2 days almost now, I am not the only one affected, others have shown you what is the problem, but still we have no comeback or no fix, I await but wont hold my breath over reply, perhaps you could give us some dracs or emeralds for all the XP boosts that we hold as at present are a redundant part of the game.
Feb 2, 2019, 11:5502/02/19
01/17/16
7

guardian tournament is gone

still waiting for plarium fixing the bug ...

today saturday 2nd of february guardiuan xp boost still doesnt activate ...

problem is there since they introduced xp guardian ranking (6 days)

Feb 2, 2019, 11:5702/02/19
01/17/16
7

finally it works

use the interface to attack warlords to make it work
Feb 2, 2019, 20:2402/02/19
12/29/14
104
fraid not, its absoultely fcuked, and now interfering with other facets of gameplya, jkoe from palrium.
Agent HelgaTechnical Support
Feb 3, 2019, 10:1002/03/19
05/13/15
1258

Thank you for the details!  I have reported this issue to our developers for further investigation. Thank you for your cooperation!


While they are investigating the issue, try activate Guardian XP Boost using the Items tab in the left-bottom part of the game screen. It should work better than the other option.


Feb 3, 2019, 10:4602/03/19
12/29/14
104
This has worked thank you helga.
Feb 6, 2019, 19:1102/06/19
12/25/15
7
Helga, thank you for support. This has worked!!!