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physco65

Dec 7, 2018, 17:5012/07/18

02/05/16

loading issues

I cannot login at all anymore. I play all three servers, but on server2 I have growing inbox messages I cannot delete, when I try to delete, I get kicked out.Now unable to log on at all.

Comments

morteeee

Dec 8, 2018, 09:4612/08/18

11/05/15

1211

which platform are you playing on?

if its via Facebook they have admitted they have an issue that is affecting multiple games (not just plarium ones) and they are working on it

TeutonicCrusader

Dec 8, 2018, 15:2412/08/18

Dec 8, 2018, 15:27(edited)

09/06/15

Yup after their so called update the game won't load.It is stuck on 91%...The game was working before their last update.

TeutonicCrusader

Dec 8, 2018, 15:2912/08/18

09/06/15

I receive this everyday... when I wait for game to load...

TeutonicCrusader

Dec 8, 2018, 15:3212/08/18

09/06/15

Then when I submit info for support it says my ID is invalid....Notice user ID in above screenshot...Support says invalid everytime...

Agent PavelTechnical Support

Dec 9, 2018, 12:3612/09/18

Dec 9, 2018, 12:36(edited)

07/02/15

4523

TeutonicCrusader said:

Then when I submit info for support it says my ID is invalid....Notice user ID in above screenshot...Support says invalid everytime...

Hello, Archon!

I have found you entered the game already. Could you please specify if the issue has been resolved?

Also, please note that you don't need to input all data from your screenshot when submitting a ticket. Only the ID, starting with "pp...".

TeutonicCrusader

Dec 14, 2018, 20:3412/14/18

09/06/15

ok so it is running a bit smoother....no freezing .

TeutonicCrusader

Dec 21, 2018, 11:3312/21/18

09/06/15

Guardian recharge is not working. I have 2 but will not let me use. And I can't buy either.

Agent PavelTechnical Support

Dec 23, 2018, 14:0412/23/18

07/02/15

4523

TeutonicCrusader said:

Guardian recharge is not working. I have 2 but will not let me use. And I can't buy either.

This issue is already discussed in another topic. Here is a link for you.

This topic will be closed.

The topic is locked. You cannot post comments.

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Could you please specify if the issue has been resolved? </p>Also, please note that you don't need to input all data from your screenshot when submitting a ticket. 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I have 2 but will not let me use. And I can't buy either.","userRegistered":"1441556541993","userCommentsCount":"16","userName":"TeutonicCrusader ","createdDate":"1545392035523","editedDate":"0","id":"544048","entityId":"118715","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/13904126.jpeg?v=1539861891"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"544048","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1794866/","commentUrl":"/forum/en/comment/topic_544603/"},"strings":{"userRole":"Technical Support","userId":"1794866","contentDraftJs":"","contentHtml":"<p>TeutonicCrusader said:</p><br><blockquote>Guardian recharge is not working. I have 2 but will not let me use. 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