No Relics credited to account

147 Replies
User
1 November, 2018, 10:35 AM UTC

Hi Plarium,


I just wanted to let you know that I haven't received any Relics yet.


Rohan
UTC +12:00
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User
1 November, 2018, 3:48 PM UTC

hello, I did not receive the relics. could you do the necessary to fix this problem. thank you.

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User
2 November, 2018, 9:47 AM UTC

I have not received any free relics either. I did level up on the day we were supposed to receive them. 

Thanks for fixing this asap


ShinyViking
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User
2 November, 2018, 9:54 AM UTC
Hi I didn't receive any relics either. I levelled up on the same day also.
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User
2 November, 2018, 9:28 PM UTC

Hello, not receive relics. what can i do?

uid 4048887 / pp18480155 / The Glorious Valley / segment00


Best regards

UTC +7:00
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User
3 November, 2018, 8:51 PM UTC

This link just went a circle. There's no "relic" option in this link, so can report  bug - returns back here. Same thing with loading issues, returns here.


Did not receive relic credit...
UTC +4:00
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User
4 November, 2018, 1:05 AM UTC

SAME, NO RELICS CREDITED TO MY ACCOUNT.


COULDN'T YOU RUN A QUERY FOR PLAYERS  ABOVE, SAY, LVL 40 WHO HAVE ZERO RELICS? RATHER THAN HAVING US COME HERE ONE BY ONE ;)


UTC +0:00
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User
4 November, 2018, 8:25 AM UTC

Hi Plarium,


No relicts was credited to my account. I leveled up my city the last Week and get 2 relicts for that. They are the only relicts I receive.

Can you add them please to my account?


Laurius,


UTC +0:00
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User
4 November, 2018, 1:25 PM UTC

I did not receive the initial Relics 

Server: "the glorius valley" 

Account: "nappone" 

Level: 88

uid 5130024 / pp22420576 / The Glorious Valley / segment00


UTC +2:00
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User
4 November, 2018, 7:33 PM UTC

Hello Plarium, I did not receive the initial relics. Could you do the necessary to fix this problem. 


Account: Fas Tifon

Server: The glorious valley

Level: 88

uid 1372615 / pp8977837 / The Glorious Valley / segment01


Thank you.


PS: Any moderator or manager of Plarium will respond sometime?

UTC +0:00
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User
5 November, 2018, 11:44 PM UTC

Good Day

My account Cinnamon at 516 : 1880 on the glorious valley did not receive any relics.

Please could you check it for me and let me know.

Thanking you in advance

UTC +2:00
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User
6 November, 2018, 6:32 PM UTC

Hi, I wanted to warn that i did not receive my relic prize. 

account 'Stefano Micene' level 90 pp 11189986 'the gloriousy valley'

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User
7 November, 2018, 11:15 AM UTC

Hi there. No relics received either. I should have over 100 according to the stats.



http://prntscr.com/lfeopo

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User
7 November, 2018, 11:44 AM UTC

i did not receive my relic prize

Server: The Tracian Frontier

x:156 y:1

level 78

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Technical Support
7 November, 2018, 3:32 PM UTC

Hello, Archons!

First of all, we apologize for the inconveniences. 

I will check your accounts and add the Relics. Make sure you have specified your in-game ID or coordinates of your City.

Thank you for your patience.
Support agents do not reply to private messages, they only use it for requesting additional information. | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
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Technical Support
7 November, 2018, 4:20 PM UTC

JACQUELINE, NAPPONE, FAS TIFON, CINNAMON, STEFANO, ZIGI - The Relics have been credited to the accounts you have specified. 

Other Archons, please specify the account IDs/coordinates where the Relics are missing.

Support agents do not reply to private messages, they only use it for requesting additional information. | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
UTC +0:00
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User
7 November, 2018, 8:47 PM UTC
Agent Pavel said:

JACQUELINE, NAPPONE, FAS TIFON, CINNAMON, STEFANO, ZIGI - The Relics have been credited to the accounts you have specified. 

Other Archons, please specify the account IDs/coordinates where the Relics are missing.

Thank you.
UTC +0:00
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User
7 November, 2018, 9:25 PM UTC

Hi, i only received 8 relicks.


Account: Darkhipson

Server: The glorious valley

Level: 87

uid 5301043 / pp23190106 / The Glorious Valley / segment01

UTC +4:00
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User
7 November, 2018, 10:23 PM UTC

Account: JOSS ESPAñA

Server: The glorious valley

Level: 85


NO he recibido la reliquias 


¿por que?


¿pueden solucionarlo?


gracias


UTC +2:00
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User
7 November, 2018, 11:14 PM UTC

Account: Mafalda

Server: The glorious valley  

Level: 76


uid 4622209 / pp20598461 / The Glorious Valley / segment00

 

NO he recibido ninguna reliquia. ¿Pueden solucionarlo?

Not receive relics. what can i do?

 

Thank you

UTC +2:00
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