Making many attempts to load the game.
Game loads almost completely. It passes the loading phase and starts to display game, all but the buildings. Then it stops, giving the message "Shockwave Flash isn't responding" and when you use "Stop plug-in" button, game crashes and states that "Shockwave Flash has crashed"
Hello! The matter is that specific Flash Player versions are blocked on different random websites, not only our game. Seems that it is Flash Player's issue.
Our developers recommend doing the following:
1. Consider installing Plarium Games application. The game should launch there: https://plarium.com/plarium-games/
2. Update your current browser to the latest version. We have created an article with instructions on how to update different browsers: https://plariumsupport.zendesk.com/hc/articles/360003549632
Agent Andrew,
Unfortunately, that is not the case in this instance. As you should be aware, last week's update introduced problems for many of us whereby the game became unplayable. It was not an issue with Flash or our browsers, and required intervention from the developers.
Many of us went through the unnecessary rigmarole of deleting, reloading and updating Flash and deleting cache back to the beginning of time, deleting and removing all traces of browsers and reinstalling them, only to have the same problems. I also installed Gameroom and attempted to play there, only to have the same, or similar issues. In the end the Devs had to apply more than one attempted Hotfix to remedy the issues.
